Really helpful and amenable movers. Helped us greatly from start to finish. Well organised and easy system to navigate from quote to payment. Small improvement suggestion might be more handholding... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The removal men, Sean & Gareth, rang me to let me know when they would arrive & they arrived on time. They worked quickly to get all my belongings on their van & to off load it all at my new home. I... もっと見る
From the moment I met Keith at the house for the initial survey till the time the removal lorry drove away it's been a hassle free experience. Highly professional , hard working , organised. I can... もっと見る
企業が回答しました
Excellent customer care from the initial contact to the final unloading. Despite several date changes we were always reassured of a 3 day slot. The team were fantastic, polite, respectful,kept us ful... もっと見る
企業が回答しました
企業情報
Fox Group (Moving and Storage) Ltd - Cardiff について
当該企業による記述
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Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
連絡先
Pentland Close, Llanishen, CF14 5DJ, Cardiff, Cardiff, 英国
- 029 2075 0967
Fox Group (Moving & Storage) Ltd
4.6
優良
101件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
BAD EXPERIENCE
Storage and movement from UK went wonderful and smoothly, however the freight reached its destination and holding up for more than three weeks and counting without being cleared from the Dakar port.. Worldwide Movers are very incompetent and clumsy’ wasting other parties funds. I still haven’t receive my freight neither delivered. I’m very disappointed with Fox’s choice of shipping company, namely WWM. BAD EXPERIENCE!
2025年9月19日
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you for taking the time to share your feedback. We are truly sorry to hear about the frustrating delays you are experiencing with the clearance of your shipment at Dakar port.
Please rest assured that Fox International carried out every part of the origin service in the UK to the highest standard and within our control, which is reflected in your smooth collection, storage, and departure process. Unfortunately, port congestion, customs procedures, and the performance of the destination agent fall outside of our direct control once a shipment has left the UK. That said, we take your experience very seriously and will be conducting a full review with our partners overseas to understand what has gone wrong and ensure lessons are learned.
We do appreciate how disruptive this has been for you, and we regret that your impression of Fox has been affected by circumstances beyond our team’s reach. For this reason, we feel a 1-star rating is not reflective of the service Fox provided at origin. Nonetheless, your comments will help us push for improvements with our partners abroad.
Thank you again for your honest feedback.
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