Really helpful and amenable movers. Helped us greatly from start to finish. Well organised and easy system to navigate from quote to payment. Small improvement suggestion might be more handholding... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The removal men, Sean & Gareth, rang me to let me know when they would arrive & they arrived on time. They worked quickly to get all my belongings on their van & to off load it all at my new home. I... もっと見る
From the moment I met Keith at the house for the initial survey till the time the removal lorry drove away it's been a hassle free experience. Highly professional , hard working , organised. I can... もっと見る
企業が回答しました
Excellent customer care from the initial contact to the final unloading. Despite several date changes we were always reassured of a 3 day slot. The team were fantastic, polite, respectful,kept us ful... もっと見る
企業が回答しました
企業情報
Fox Group (Moving and Storage) Ltd - Cardiff について
当該企業による記述
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
連絡先
Pentland Close, Llanishen, CF14 5DJ, Cardiff, Cardiff, 英国
- 029 2075 0967
Fox Group (Moving & Storage) Ltd
4.6
優良
101件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Professional trustworthy removal and storage service
Very efficient, superb service! can’t recommend this company enough!
2025年9月9日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Andy. We’re delighted to hear that you were so pleased with the service and found everything efficient and superb. Your high recommendation means a great deal to us, and we appreciate you choosing Fox Moving and Storage.
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Dan. We’re pleased to hear that you found our service professional and reliable. Your feedback is greatly appreciated, and we’re glad you chose Fox Moving and Storage.
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Simon. We’re delighted to hear that you were pleased with both the company and the personal service you received. Your feedback means a great deal to us, and we appreciate you choosing Fox Moving and Storage.
took a long time to deliver a bed
2025年8月1日
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you for your feedback, John. We’re disappointed to hear that you were not fully satisfied with the timing of your delivery. As outlined at the time of booking, your consignment was arranged as a part-load service, which means delivery is scheduled on a mutually convenient basis and dependent on route planning and vehicle availability. This flexibility is reflected in the reduced price compared to a dedicated service.
Everyone was extremely helpful and made…
Everyone was extremely helpful and made the whole process easy.
2025年10月9日
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Janis. We’re delighted to hear that you found everyone so helpful and that the team made the whole process easy for you. Your feedback means a lot to us, and we appreciate you choosing Fox Moving and Storage.
Great removals company
Great removals company, would reccomend to anyone wanting a good service for a reasonable price.
Communication was clear throughout and the team on the day were super efficient and polite.
2025年9月4日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Jazz. We’re so pleased to hear that you were happy with the service, clear communication, and the team’s efficiency on moving day. It’s great to know you felt well looked after and found our service good value. We really appreciate your recommendation and thank you for choosing Fox Moving and Storage.
Exemplary family business
From the very start the Fox family ethos has shone through. Caring and diligent and importantly - patient. Looking forward further interactions. Would 100% recommend them.
2025年10月9日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Darryl. We’re delighted to hear that our family ethos came through from the very beginning and that you found the team caring, diligent, and patient. It’s wonderful to know you’d recommend us so highly, and we look forward to working with you again in the future. Thank you for choosing Fox Moving and Storage.
Great quality and value
I used Fox for both business and personal reasons, finding them to be friendly, helpful and great value for the quality of service they provide.
2025年10月9日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Ash. We’re delighted to hear that you’ve had such positive experiences with us for both business and personal moves. It’s great to know you found the team friendly, helpful, and good value for the quality of service provided. We appreciate your kind feedback and thank you for choosing Fox Moving and Storage.
Thank you for making our move as…
Thank you for making our move as effortless as was feasible.
The removal men were very polite, respectful and careful with our belongings. They moved us in very hot weather, and they worked tirelessly and incredibly efficiently despite having to navigate narrow winding staircases over 3 stories.
I would highly recommend Fox Group.
2025年7月9日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, David. We’re delighted to hear that our team made your move as effortless as possible, even in such hot conditions and with the challenge of narrow staircases. It’s great to know they remained polite, respectful, and efficient throughout. Your high recommendation means a great deal to us, and we’re very grateful you chose Fox Moving and Storage.
Very helpful company
Very helpful company
Made it super easy to move my belongings by being very accommodating
Good experience, I would recommend fox storage to anyone
2025年9月23日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Tom. We’re so pleased to hear that you found our team helpful and accommodating, and that we made moving your belongings easy. It’s great to know you had such a good experience, and we really appreciate your recommendation and for choosing Fox Self Storage.
Best in the Buisness
Every step of the move was professional and efficient. The staff were very welcoming and helpful. They couldn’t do any more for us! They made a very stressful process smooth and enjoyable. I’ve used Fox Group for local and international moves and can’t recommended them enough. Will be using Fox Group for every future move. Thanks team
2024年10月17日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, George. We’re absolutely delighted to hear such wonderful feedback and so pleased that our team helped make the whole moving process smooth and enjoyable. It means a great deal to know you’ve trusted Fox Group for both local and international moves and plan to use us again in the future. Your loyalty and recommendation are truly appreciated, and we’ll be sure to share your kind words with the whole team.
10/10 would highly recommend using FOX…
10/10 would highly recommend using FOX Removals 👌🏼
2025年10月4日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Simon. We’re delighted to receive your 10/10 rating and truly appreciate your high recommendation. It’s great to know you were so pleased with the service, and we’re grateful you chose Fox Moving and Storage.
I couldn’t be happier with the service…
I couldn’t be happier with the service from Fox Removal Company! From start to finish, the team was professional, friendly, and incredibly efficient. They arrived right on time, handled everything with care, and went above and beyond to make sure the job was done perfectly.
Communication was excellent throughout the process — I always knew what was happening and when. The staff were polite and clearly experienced, which made the whole experience stress-free and easy.
It’s rare to find a company that delivers exactly what they promise, but Fox Removal did just that. I highly recommend them to anyone looking for reliable, honest, and high-quality service.
Thank you again to the whole team for a fantastic job!
2025年9月18日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Rachel. We are absolutely delighted to hear such wonderful feedback about your experience with our team. It’s fantastic to know that everything from communication to care and professionalism made your move stress free and straightforward. We take great pride in delivering exactly what we promise, so your kind words mean a great deal to us. Thank you again for your generous recommendation and for choosing Fox Moving and Storage.
Initial move and loading and…cr
Initial move and loading and consequential unloading well planned and coordinated the two staff were very helpfull and courteous at all times excellent allround performance
2025年7月24日
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you for your kind feedback. We are so pleased to hear that your move was well planned and coordinated, and that our team were helpful and courteous throughout. It’s wonderful to know everything went smoothly from loading to unloading, and we truly appreciate you choosing Fox Moving and Storage.
Superb service and staff
Superb service and staff - honestly cannot recommend them highly enough!
2025年3月3日
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Joanne. We are delighted to hear that you were so pleased with the service and our team. Your generous recommendation means a great deal to us, and we sincerely appreciate you choosing Fox Moving and Storage.
Highly recommend!
They made a nightmare move feel like dream. Polite and helpful guys couldn't have done more for us. Really appreciate all they did for us.
2025年9月15日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Rhys. We are so pleased to hear that the team were polite, helpful, and able to turn a challenging move into a smooth and positive experience. Your kind words mean a great deal to us, and we truly appreciate you choosing Fox Moving and Storage.
A safe pair of hands
A safe pair of hands - reliable, efficient and friendly team. We would highly recommend.
2025年10月1日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Tom. We are delighted to hear that you found our team reliable, efficient, and friendly. It’s wonderful to know you felt in safe hands throughout your move. Your recommendation means a great deal to us and we truly appreciate you choosing Fox Moving and Storage.
Great service from the guys
Great service from the guys. Very helpful and efficient. Would recommend highly
2025年10月3日
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Shane. We are so pleased to hear that you found the team helpful and efficient. Your high recommendation means a great deal to us and we are grateful you chose Fox Moving and Storage.
Everyone who was involved in the…
Everyone who was involved in the removal was very helpful polite and professional in all aspects of there job and I would recommend them to anyone who wants a removal company
2025年9月26日
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you very much Byron for your thoughtful review. We are delighted to hear that you found everyone involved in your move helpful, polite and professional throughout. Your recommendation means a great deal to us and we are so pleased we could make the process a positive one for you.
Wonderful Service
I would like to retract from my previous feedback about Fox! It was done in frustration and doesn’t actually reflected the job done in UK. Like before; they carried out the Freight Move and Storage wonderfully, smoothly and went above and beyond in a very professional manner; I’m definitely appreciative and grateful. However, their shipping partner, World Wide Movers were bit slow and mixed comms with the clearance and therefore taking longer than anticipated. I should have taking into consideration that services are totally different in each continent, albeit unfair review on my part, Well and thank you Fox for the service back in UK….
2025年8月4日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you so much, Siaka, for taking the time to update your feedback. We completely understand how frustrating shipping delays can be and appreciate your kind recognition of the service our UK team provided. It was our pleasure to support your move, and we’re grateful for your acknowledgment that some challenges at destination were beyond our direct control.
Your words mean a great deal to our team, and we’ll continue to work closely with our partners overseas to ensure smoother communication in the future. Thank you again for your trust in Fox.
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