Very easy to deal with. I changed my order after shipping and unfortunately the product had sold out. They contacted me very quickly and offered solutions and kept me up to date throughout the reso... もっと見る
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レビュアーのコメントを見てみましょう
This was a purchase pre Christmas to be sent to New Zealand, I was hoping it would be here for my son's birthday but couldn't be sure, I was kept informed every step of the way and I had the product... もっと見る
Excellent information regarding sizing etc. I felt at ease knowing if for some reason the shorts would not fit my son, all the info had come to return them. Super fast delivery which was appreciated b... もっと見る
Found this website through google on boxing day. Ordered over a certain amount to receive free shipping and confirmed. Being boxing day, I wasn't expecting to see my order for at least 3 weeks as it w... もっと見る
Even though it was over the Christmas…
Even though it was over the Christmas period the older was processed and shipped quickly without a glitch. Shipping was a little late, but as to be expected for time of year from the UK to NZ. Would happily use again and again. Cheers Guys till next time.
2019年1月22日
自発的なレビュー
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone.
2019年1月21日
自発的なレビュー
Top product and delivery was on time.
2019年1月18日
自発的なレビュー
5 star company
Fast shipping and the products are of great quality. I highly recommend Freestylextreme to friends and family.
2019年1月18日
自発的なレビュー
delivery too long. Item lost.
Communication was pretty good but overall the package was lost and did not arrive within the agreed time. Item was bought for a birthday but sadly didn’t arrive until 3 - 4 weeks later.
Pleased with the product though
2019年1月18日
自発的なレビュー
Enter at own risk
I'm one of those unfortunate ones that had a sad experience with these guys. Like.. will actually bypass a product because their name is attached.
No freestyle.. it wasn't an oversight, your people knew and sent them anyway. And not until I involved trade me did they suddenly see all my emails and try to rectify the situation. And so nice... 🤔 Return to the UK? When I'd just waited 2+ weeks in NZ (NO TRACKING.. they lie about that)
Gave to another Mum who cant really afford such things either.. made another kid happy.
The only good that came out of the whole saga.
2019年1月18日
自発的なレビュー
FreestyleXtreme.com からの回答
Hi Mary,
Really sorry you received the wrong size shoes but as my colleague explained the relabel was done by DC, apologies our warehouse guys didn't spot it - we would never intentionally send out incorrect goods.
Our tracking is automated so possibly it went to your spam/junk folder but we see that your order arrived way ahead of schedule.
My colleague sent you a free return label on December 4th & we would've refunded you in full if you'd decided to take up this offer but we see you gave the shoes to another family which was a very kind thing of you to do - we'd like to repay that kindness by offering you a free pair of shoes, unfortunately we don't have the ones your son wanted but if you'd like to have a look if there's another style he likes & email me we'll sort that out for you.
Kind regards,
Karen, FSX
Awesome stuff
This is was my second time bought sneakers from FreestyleXtreme. I love all the stuff that they sell. I keep looking and update every sneaker by weekly especially Adidas skate and Vans. Hopefully oneday I’ll get free stuff from them. Cheers! Lol
2019年1月18日
自発的なレビュー
I ordered the wrong size and they…
I ordered the wrong size and they generously accepted to replace with the right size. They have an awesome exchange like I have seen now where else in the world. The people are very friendly and human. We had a strange warehouse glitch when the goods re-arrived and had a different product label on it than I expected, but as luck had it, the item was perfect for the intended and she gratefully accepted it. Despite this, the firm were just great to deal with and very understanding and generous. I have them saved to my favourites to buy gear like this now, and recommending them to others.
Well done to the Freestyle NZ team.
2018年10月22日
自発的なレビュー
Awsome site to order and safe!
2018年9月9日
自発的なレビュー
great trader
2018年9月8日
自発的なレビュー
Quick to answer questions and e-mail
Quick to answer questions and e-mail. Appear friendly and approachable.
2018年9月8日
自発的なレビュー
Been great I ordered the wrong sized…
Been great I ordered the wrong sized shoes
Free return and sent me the right ones
Awesome
2018年8月16日
自発的なレビュー
Need more size 13/14
Need more size 13/14. good service! but didn't like the shoes. It's all I could get from anywhere! In size 13/14.
2018年8月15日
自発的なレビュー
FreestyleXtreme.com からの回答
Hi Peter,
Thanks for your review, glad our service was good.
I'll definitely pass your feedback regarding stocking these sizes to our buyer, sometimes it is dependent though on what the brands have actually brought in for the season.
Kind regards,
Karen, FSX
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