Absolutely amazing service from Jocelyn. She truly went the extra mile to ensure we had exactly the right product for our needs. A highly customer-focused approach that is very impressive and grea... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Absolutely amazing service from Jocelyn. She truly went the extra mile to ensure we had exactly the right product for our needs. A highly customer-focused approach that is very impressive and grea... もっと見る
企業が回答しました
Have used Pic Up media products for a number of years and have had no need to engage support. However on purchasing our new Camera we had intermittant problems during the first few months. Support was... もっと見る
Margaret from tech support was patient and very understanding and spoke in a language we understood with our limited tech knowledge. We found out, through Margaret that we needed a dedicated graphics... もっと見る
Kristine was amazing! She helped me unbox, setup, and test the Gem LightBox. While, also assisting in dowloading the app and testing everything with the video and picture settings. Looking forward to... もっと見る
GemIQ is a jewelry technology company providing purpose-built jewelry photography equipment and AI-powered software for jewelers, diamond dealers and gemstone professionals. Our range helps jewelry businesses capture professional product photos, videos, 360° content and detailed diamond and gemstone imagery in-house. The GemIQ workflow also supports AI editing, product descriptions, branded customer sharing and direct Shopify publishing, helping jewelers move more efficiently from capture to sale. GemIQ products include GemLightbox Max, GemLightbox Mini, GemLightbox Macro, GemCam Pro, GemSparkle and GemStudio. From portable smartphone jewelry photography and everyday counter captures to high-volume studio production and precision macro imaging, each product is designed for a different jewelry workflow. GemIQ is used by more than 20,000 jewelry professionals across 100+ countries, including independent jewelers, retailers, wholesalers, manufacturers, workshops, diamond dealers and gemstone businesses.
1177 Avenue of the Americas, 10036, New York, 米国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 20%に回答しています
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The app works great on my phone & has come out with some great updates in the short time I've been using it. Highly recommend the box & all attachments. they work amazingly.
Our photo quality has skyrocketed and it's so intuitive to use & edit.

GemIQ - Headquarters からの回答
They are very good at what they do. If you want to bring your picture quality to the next level they can help you do so

GemIQ - Headquarters からの回答
This company have been awesome with their service, communication and follow up. I am extremely happy with the way in which I have been treated by them.

GemIQ - Headquarters からの回答
I have found Picup media to be easy to work with and any requests have been accommodated where possible. The work is done quickly and well and any contact has been replied to promptly.

GemIQ - Headquarters からの回答
Picup Media products and services have simplified our in store and website needs by making high resolution photography challenges a thing of the past! Picup Media’s staff is extremely fast in responding to any question we may have and updates are frequently sent to keep us up to date with new techniques and available new products. Highly recommend!

GemIQ - Headquarters からの回答
Such a great lightbox for jewellery stores & the app makes it easy to edit images and videos as you go.

GemIQ - Headquarters からの回答

GemIQ - Headquarters からの回答
This has been an incredible asset to me since the day it arrived. It allows me to capture great photos and videos quickly to post within minutes, send off for publication or a advertisement,or send to a client. I have come to rely on it greatly. I have had so many industry private message me and ask me what I use to take photos and videos. I am sure I have sold dozens for you! I like that you keep adding valuable accessories and you are so quick to respond to any question.
I love my GemLightbox! 5 stars for the product an for customer service

GemIQ - Headquarters からの回答
Excellent service quick response very satisfied with Picup Media.

GemIQ - Headquarters からの回答
Great products that I use more and more in my jewelry business. This has been a game changer for me in keeping my website up to date! The support is excellent. Whenever I have a question, they respond very quickly with detailed answers.

GemIQ - Headquarters からの回答
I am so pleased by the professionalism of the Picupmedia team... They delivered gorgeous retouched pictures that offer an hypnotical beauty. My team and I are fascinated by the result. Also, Picupmedia team is always on our side and answers us very quickly with clear explanations... I highly recommend this company. They are amazing and so friendly.
Congratulations.

GemIQ - Headquarters からの回答
Incredible service! Received replacement part immediately with no hassle at all! And their photo retouch service is fast and top notch ! Do not hesitate these guys are great and we have tried many other such services and Picup is the best so far!

GemIQ - Headquarters からの回答
This company produces the best quality clippings i have ever seen and I've used many in the past. They are extremely responsive and will bend over backwards to help if you have a problem or a special need. I highly recommend them and will continue to use them every time I need images clipped!

GemIQ - Headquarters からの回答
Incredible service! Received replacement part immediately with no hassle at all! And their photo retouch service is fast and top notch ! Do not hesitate these guys are great and we have tried many other such services and Picup is the best so far!

GemIQ - Headquarters からの回答
After throwing in the towel with our diy approach, the shop owner decided to give Picup a shot. Incredible. The box is solid period. I have not had any issues with the box yet and we're approaching 8k images. What a well put together app. Bluetooth connectivity on my google pixel is flawless as well as the shop iphone. Great job! No issues whatsoever and runs right out of the box, just adjust brightness like the videos show.

GemIQ - Headquarters からの回答
Excellent product. Far, far exceeded expectations. Tech support is superb and the app is amazing. Shipments were prompt and well packaged.

GemIQ - Headquarters からの回答
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