GemIQ - Headquarters レビュー 

308
TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolutely amazing service from Jocelyn. She truly went the extra mile to ensure we had exactly the right product for our needs. A highly customer-focused approach that is very impressive and grea... もっと見る

企業が回答しました

5つ星のうち5の評価

Have used Pic Up media products for a number of years and have had no need to engage support. However on purchasing our new Camera we had intermittant problems during the first few months. Support was... もっと見る

5つ星のうち5の評価

Margaret from tech support was patient and very understanding and spoke in a language we understood with our limited tech knowledge. We found out, through Margaret that we needed a dedicated graphics... もっと見る

5つ星のうち5の評価

Kristine was amazing! She helped me unbox, setup, and test the Gem LightBox. While, also assisting in dowloading the app and testing everything with the video and picture settings. Looking forward to... もっと見る

企業情報

  1. 宝飾部品提供業者
  2. 企業間サービス
  3. カメラ屋

当該企業による記述

GemIQ is a jewelry technology company providing purpose-built jewelry photography equipment and AI-powered software for jewelers, diamond dealers and gemstone professionals. Our range helps jewelry businesses capture professional product photos, videos, 360° content and detailed diamond and gemstone imagery in-house. The GemIQ workflow also supports AI editing, product descriptions, branded customer sharing and direct Shopify publishing, helping jewelers move more efficiently from capture to sale. GemIQ products include GemLightbox Max, GemLightbox Mini, GemLightbox Macro, GemCam Pro, GemSparkle and GemStudio. From portable smartphone jewelry photography and everyday counter captures to high-volume studio production and precision macro imaging, each product is designed for a different jewelry workflow. GemIQ is used by more than 20,000 jewelry professionals across 100+ countries, including independent jewelers, retailers, wholesalers, manufacturers, workshops, diamond dealers and gemstone businesses.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

308件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 20%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(308)

過去12か月のレビュー数: 16

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

A real gamechanger for our advertising

The app works great on my phone & has come out with some great updates in the short time I've been using it. Highly recommend the box & all attachments. they work amazingly.
Our photo quality has skyrocketed and it's so intuitive to use & edit.

2020年11月6日
自発的なレビュー
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Greg! We're so glad to hear the app and GemLightbox have made such a positive impact on your photo quality. We appreciate your recommendation! 😊

5つ星のうち5の評価

great experience

They are very good at what they do. If you want to bring your picture quality to the next level they can help you do so

2020年11月2日
自発的なレビュー
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Don! We're glad to hear we've helped take your picture quality to the next level. We appreciate your feedback! 😊

5つ星のうち5の評価

This company have been awesome with…

This company have been awesome with their service, communication and follow up. I am extremely happy with the way in which I have been treated by them.

2020年11月1日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Janine! We're so glad to hear you're happy with our service and communication. We truly appreciate your kind words! 😊

5つ星のうち5の評価

Thaks!n

Thank you so much!

2020年10月29日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

You're very welcome, Judy! If you need anything else, feel free to reach out! 😊

5つ星のうち5の評価

I have found Picup media to be easy to…

I have found Picup media to be easy to work with and any requests have been accommodated where possible. The work is done quickly and well and any contact has been replied to promptly.

2020年10月28日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Stevan! We’re glad to hear you’ve had a smooth experience with us. We appreciate your feedback and look forward to continuing to support you! 😊

5つ星のうち5の評価

Picup Media products and services

Picup Media products and services have simplified our in store and website needs by making high resolution photography challenges a thing of the past! Picup Media’s staff is extremely fast in responding to any question we may have and updates are frequently sent to keep us up to date with new techniques and available new products. Highly recommend!

2020年10月23日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Jim! We’re thrilled to hear Picup Media has simplified your photography needs. We truly appreciate your recommendation and are glad our team has helped keep you up to date! 😊

5つ星のうち5の評価
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Mario! We’re glad to hear you had a great experience with our support team. We appreciate your feedback! 😊

5つ星のうち5の評価

Such a great lightbox for jewellery…

Such a great lightbox for jewellery stores & the app makes it easy to edit images and videos as you go.

2020年10月16日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Rebecca! We're so glad the GemLightbox and app are helping with your jewelry photography. We appreciate your feedback! 😊

5つ星のうち5の評価

shipment very quick

shipment very quick
top product
the client service is very effective.

2020年10月7日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Cleo! We're thrilled to hear you're happy with the quick shipment, product, and customer service. We appreciate your feedback! 😊

5つ星のうち5の評価

Great service

2020年10月5日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Amy! We’re glad to hear you had a great experience with our service. We appreciate your feedback! 😊

5つ星のうち5の評価

Game Changer

This has been an incredible asset to me since the day it arrived. It allows me to capture great photos and videos quickly to post within minutes, send off for publication or a advertisement,or send to a client. I have come to rely on it greatly. I have had so many industry private message me and ask me what I use to take photos and videos. I am sure I have sold dozens for you! I like that you keep adding valuable accessories and you are so quick to respond to any question.
I love my GemLightbox! 5 stars for the product an for customer service

2020年9月22日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you so much, Robin! We're thrilled to hear the GemLightbox has become such an essential tool for you. We truly appreciate your kind words and your support in recommending us to others.🌟

5つ星のうち5の評価

Great products that I use more and more…

Great products that I use more and more in my jewelry business. This has been a game changer for me in keeping my website up to date! The support is excellent. Whenever I have a question, they respond very quickly with detailed answers.

2020年9月1日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Joanne! We’re so glad to hear our products have been a game changer for your business. We truly appreciate your kind words about our support team and are thrilled to be part of your success! 😊

5つ星のうち5の評価

I am so pleased by the professionalism…

I am so pleased by the professionalism of the Picupmedia team... They delivered gorgeous retouched pictures that offer an hypnotical beauty. My team and I are fascinated by the result. Also, Picupmedia team is always on our side and answers us very quickly with clear explanations... I highly recommend this company. They are amazing and so friendly.
Congratulations.

2020年8月4日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you so much, Jany! We're thrilled to hear that you're pleased with the retouched pictures and our team's support. Your kind words mean a lot, and we truly appreciate your recommendation. It’s a pleasure assisting you! 😊

5つ星のうち5の評価

Incredible service

Incredible service! Received replacement part immediately with no hassle at all! And their photo retouch service is fast and top notch ! Do not hesitate these guys are great and we have tried many other such services and Picup is the best so far!

2020年7月24日
自発的なレビュー
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Sasa! We’re so glad to hear you're happy with our service and photo retouching. Your feedback means a lot, and we’re thrilled to be your top choice! 😊

5つ星のうち5の評価

This company produces the best quality…

This company produces the best quality clippings i have ever seen and I've used many in the past. They are extremely responsive and will bend over backwards to help if you have a problem or a special need. I highly recommend them and will continue to use them every time I need images clipped!

2020年7月20日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Tracy! We're so glad to hear that you're impressed with the quality of our clippings and our service. We truly appreciate your recommendation and look forward to working with you again! 😊

5つ星のうち5の評価

Incredible service

Incredible service! Received replacement part immediately with no hassle at all! And their photo retouch service is fast and top notch ! Do not hesitate these guys are great and we have tried many other such services and Picup is the best so far!

2020年7月13日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Ron! We're thrilled to hear you're happy with our service and photo retouching. We truly appreciate your feedback and are excited to be your top choice! 😊

5つ星のうち5の評価

After almost giving up on jewelry photos...

After throwing in the towel with our diy approach, the shop owner decided to give Picup a shot. Incredible. The box is solid period. I have not had any issues with the box yet and we're approaching 8k images. What a well put together app. Bluetooth connectivity on my google pixel is flawless as well as the shop iphone. Great job! No issues whatsoever and runs right out of the box, just adjust brightness like the videos show.

2020年7月8日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Jonathan! We're thrilled to hear the GemLightbox has been such a success for you. It's great to know everything is working flawlessly and helping with your photography. We really appreciate your positive feedback! 😊

5つ星のうち5の評価

Excellent product

Excellent product. Far, far exceeded expectations. Tech support is superb and the app is amazing. Shipments were prompt and well packaged.

2020年7月7日
GemIQ - Headquarters ロゴ

GemIQ - Headquarters からの回答

Thank you, Sherry! We’re so glad the product exceeded your expectations and that you’re happy with our support and app. We truly appreciate your feedback and look forward to continuing to support you! 😊

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