George Banco レビュー 

I took a loan in Oct 2019 for an agreed 12 months. Today is 24th March 2021 - after checking my bank account earlier today, its become clear that George Banco have continued to take the regular monthly amount long after the loan was paid in full, including this month. I have struggled these last few months and am totally furious.

I am going to be fair and use the data from Trustpilot to highlight why you should probably not use George Banco under any circumstances, at least that is how I think. It's your decision, your experience may be different and that would be a credit to them.

1. 17 out of the last 20 reviews are 1 star.

Many if not all of the 4-5 star ratings are what are called "Verified" reviews meaning George Banco selected those reviewers to post about how good the service was - !

A 'verified review' in my opinion is not representative of the performance of this company. To be fair, George Banco will have many customers who never post on Trustpilot, so we will never know.

2. The entire organisation is fronted by friendly people on the phone, but emails are often sent by "a team". You will have to fight hard to get a manager to appear.

3. If you get a letter in the post, it may be auto-signed by "George" which is a play on "George Banco". I have never seen anything so unprofessional in my life.

4. The interest rate of about 50 or 60% is part of the problem of debt. My friend borrowed £3800 and has diligently paid £5200 back. She still owes £2000 and is now in financial difficulty.

5. I sent a letter to their head office FAO 'The Collection Team'. According to the lady on the phone today, it was not received. The letter is "lost".

6. If you owe George Banco money, in arrears, you may enjoy an email and a text from them demanding money - On New Year's Day!

7. Having "lost" your letter, George Banco will send you a 2 page letter telling you they will take you to court in a month. In the letter are all sorts of "promises" of how they are going to basically 'destroy' your credit rating. (In the letter they do ask you to contact them, which is sensible, but also what amounts to, possibly, an offer to lend you more money).

I am going to write a detailed letter to the Financial Ombudsman about George Banco in due course. It will be only fair for them to be able to change their ways, but it's just as well to remember that the FO is there to help resolve issues. Speak to the Citizens Advice Bureau or another free help charity before you get a loan from ANY high interest loan company. It's not fair to single out GB alone, I have no reason to believe any of the other lenders is any different.

We are guarantors for our daughter who borrowed £5000 just over a year ago we’ve had a statement from them saying she now owes £11000 how the hell is that. Every month without fail they email my daughter saying they tried to take their money but it wasn’t there EVERY month it is there because we transfer it over to her bank then the texts and phone calls start to my husband threatening they are going to take it out of our account. My husband has had constant rows with them but nothing ever gets sorted. Please please keep away from this company they are nothing more than glorified loan sharks

Would of given a 5 star rating however I have been paying off my loan since 2018 all was good then I rang in December and a woman told me my account was actually in credit by £400
as I was paying weekly and overpayed and I had £187 left to pay so if I continue to pay as normal and ring back the end of January they will refund me the credit within 24 hours.
However a phone call today to a man confirms I am indeed in credit and my account balance is now £0 but they cannot refund me because it would make my account go into arrears as my loan wasn't supposed to be paid until march so I still have another 2 months to pay for that will use my credit..
I'm sorry but my account balance is £0 so why the hell do I still have to pay for another 2 months.
Absolutely discraceful company.
Avoid these rip off mercents.

BE SCEPTICAL OF THE TRUSTPILOT REVIEWS OF GB. Read this first please.

To be fair, George Banco are probably a middle market, high interest (debt), lender and one of the more responsible ones, compared to loan sharks.
If you scroll down the pages of comments what you will notice is that the 1-star reviews are detailed and look real. The 4-star plus reviews are very brief and look fake. That is just my opinion, make your own mind up. I'm worried that in the terrible circumstances that people are now in, that this type of lending will boom. Interest rates of 50% - and higher by some lenders is not so much a loan as selling debt. Debt leading to debt. Bear in mind that if you borrow £3000, after you have paid back £5000 you probably still owe £2000. As for their guarantor arrangement, look out. These guys do everything possible within the FCA rules to their advantage. You can't blame them, the FCA make the rules.
Anyway, at least George Banco will not visit you and break your fingers if you don't pay. They have debt collectors who will hassle you and add extra fees on top. Or they will rearrange the loan, so your £3000 borrowed becomes £8000 or £9000 when repaid.
Trustpilot should make every effort to screen out fake reviews, I don't think GB would be getting more than one or two stars. George Banco is not doing anything illegal or atypical in this marketplace, they're just in it, which is bad enough.

Spam
Received a text saying that my loan application had been successful. I have not and have never made an application. Have tried to request no more correspondence but they keep sending me this rubbish. Not impressed with these brokers that specialise in payday exorbitant loans.

I would've given this company 1 star for being unsympathetic and unreasonable with people. They gave me panic attacks as I was recently laid off when the virus hit. However I was fortunate to get an amazing worker who went through everything clearly and with empathy. She has helped me come up with a plan, helped me sort out how much I can manage and been kind and feeling throughout the whole process. I truly hope you employ more workers like Becky Henshall she really is a gem. You’re now going to get paid and I’m more relaxed because she was so good with me on the phone. Some of your other workers made me feel anxious and were genuinely very rude. Not all though. Anyway, please give Becky my thanks.

Anyone who is reading this plz don’t take out any loan from this unprofessional company you will regert it for definitely. Even after you pay off the loan they still keep on hassling you for the money and really give you mental abuse .... and then they take out more money out your account and say it was a mistake and you have to call them to get a refund and explain to them that the loan was paid off ... I had to call my bank and get a new card because so they can’t take money out my account they think I owe them by mistake ... this is the most worst loan company you will experience ... plz learn from this review and don’t take any loan out from this company......

I've left footprinto everywhere. Loans all winding me up. Ivery given banor details so I don't get why no one will give me chance . Thanku

Well, these guys were great until I asked them to reduce the monthly Repayments.. They agreed to £40 a month instead of £158..all agreed on the phone.. Now sending me Letters, Texts etc demanding the money for the Arrears!! Why agree in the first place!?!?! My mental health worker has been on to them as well.. This stress is making me ill... I wish I'd never took the Loan out or heard of George Banco!!!!

Wouldn't recommend the company to anyone, please avoid.
We cleared all payments on the 17th September and yet this morning again we received a default letter.
The company is terrible at updating their system.
They didn't change my address when I moved, we've had continuous problems when trying to get answers, and every month before payment is even due, they've contacted my garuntor via text to say I've missed payments, when we changed from a weekly payment to monthly.
The stress this company has put on me is unbelievable all because they can't seem to do a job right, the amount of times I called up to be told they can't find my account, yet remarkably it's found real quick the minute you mention it's fine that means I don't have to pay then, is laughable.
GB should be shut down.

Excellent from start to finish.

In May 2019 I made a complaint to this company in relation to a guarantor loan I took out 5 years previous. GB didn’t uphold the complaint and replied saying they had made sufficient checks... I had over 52,500 worth of debt and earned half that much. Was continually in my overdraft, various pay day loans and many over limit credit cards. How can this be affordable, I was desperate!!!! Over 18 months later and the adjudicator from the FOS has agreed in my favour with evidence clearly showing my spiralling debt. They gave GB 2 weeks to respond.. nothing, 4 weeks.. nothing and a final week and still not heard. This company is quick in giving you the money and praying on the vulnerable, however, don’t have the decency to respond.... AVOID... AVOID... AVOID...

Been with George Banco a little over 1 year. Borrowed £7500 at £320 a month repayment over 48 months. Made every payment up till March. Was furloughed so 3 payments deferred (frozen) Or so I thought. My balance increased between March and April even though it’s apparently Frozen. So still charging interest. Re started my Payments a month ago. £320 was taken. In the past 4 weeks I must of rang them 3/4 times asking for a partial settlement. Couldn’t give me one. Saying their systems was not set up to allow me to pay money off my balance. I rang yesterday asking for a full settlement. Now bearing in mind I have made 12/13 payments of £320 so around £3500 and borrowed £7500 their settlement for me to settle my loan which I finally got was over £8300. I nearly dropped my phone in sheer disbelief. How has not a penny been knocked of my principal loan in over a year. I owe £800 more than I borrowed and payed them well over £3000? I appreciate my loan is of a high interest and that my settlement wouldn’t be far off what I borrowed. But more than what I actually took out in the first place?? It just can’t be. I have rang them back on 2 occasions today and neither of them cared or understood. I can’t speak to a settlement department. I have requested a full breakdown of my loan. My balance on my credit report says it’s £6800 ( which sounds correctIsh) although it was £6600 in March (apparently frozen!!!!) which is what I am willing to paying to stop these hounds getting anymore money from me. Then adding £1500 interest on to settle?? On top of the £3500 they have had off me? Absolute no shame either. Financial Ombudsman I think for me! Scoundrels!!!

Pity i have to give any stars i'd rather give minus stars.. SO this is my 2nd review .. POINTS YOU NEED TO KNOW ABOUT THIS COMPANY..
you can't view your account
you can't request both full and part settlement prices
[this is to advanced for them]
you can't get a straight answer from anyone
DAUGHTER PAID £1200 EARLY PART SETTLEMENT AND AN ADDITIONAL £100 THE WEEK BEFORE... she then gets a text message saying she is in ARREARS after being passed around like a call girl she gets told they made some kind of mistake updating her account and the £100 has gone missing so she needs to keep calling to make sure its found..
IF YOU WANT/NEED A GUARANTOR LOAN USE AMIGO. i was able to access my account pay extra payments see my history.

Astoundingly unprofessional. Incapable of even the most basic of arrangements, such as collecting payments, and then contact you to tell you it is your fault. A joke of a company.

Would never recommend this company for a loan, as a guarantor I have been constantly hounded by this company, even though I have made them aware it is becoming detrimental to my mental health, a supposedly caring company who look after people I don't think so. Never missed a payment but continually contacted, phoned at all hours, emailed and through post. Never use this company! Appalling service.

DO NOT USE THIS COMPANY! I have never missed a payment and when I needed to push my payment back 1 week they took the money from me and my Guarantor. They are full of false promises and have cause so much stress - If you want to try and improve your credit stay away from these absolute cowboys. I've made a formal complaint to the board of Directors at GB and everyday loans.
THEY HAVE NOT AND DO NOT SUPPORT YOU

Excellent service though did take four full days to get funds