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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

beautiful roses, fresh as it gets ... held a week in walk in fridge and prepared on valentine's day. they blossomed beautifully and our guests loved them.....delivery as expected....all around pleasa... もっと見る

企業が回答しました

5つ星のうち3の評価

I love the roses but it arrived a day earlier than I asked for. I typically dont care if its a day early but since you can't deliver on Sunday this order arrived on Friday which was 2 days early for t... もっと見る

企業が回答しました

5つ星のうち5の評価

I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... もっと見る

企業が回答しました

5つ星のうち4の評価

Arrived on Valentines Day , placed ordered weeks ahead though! Exceptional color “Orange Crush”, it was an absolute hit! Packaged wholesale style with no water, guessing that’s for weight reason reg... もっと見る

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企業情報

  1. ウェディング サービス
  2. 花市場

当該企業による記述

The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

3730件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 96%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

The first order I received was…

The first order I received was absolutely stunning. I followed all of the instructions and the Roses lasted for days!! This most recent order arrived and all of the roses had brown tips or brown petals already. I was home when they were delivered and immediately unpacked them. They arrived this way. It was a bit embarrassing as they were for my daughter in law’s baby shower.

2026年2月6日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Dear Jeri,

We’re very sorry to hear about your experience and truly regret the disappointment caused. We completely understand how upsetting this must have been.

For cases like this, in order to assist properly, we need to be contacted directly at claims@globalrose.com within 24 hours of delivery. This allows us to review the issue, request photos of the affected flowers, and provide the most appropriate resolution.

We appreciate your feedback and take it seriously as we continuously work to improve our quality checks and service.

Kind regards,
Global Rose.

5つ星のうち1の評価

Never again!

I made an order over a week ago for my wife’s birthday yesterday 1/30. The flowers never arrived!! Very disappointed with this company. Thank god i didn’t subscribe to their repeated orders. Never using this company again. I wouldn’t recommend them to anyone. I looked like a fool yesterday on my wife’s birthday! If i could give 0 stars i would

2026年1月30日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Dear Manuel,

We’re very sorry to hear about your experience and truly regret the disappointment caused. We completely understand how upsetting this must have been.
In this case, a refund has already been issued on our end due to the missed delivery.

We appreciate your feedback and take it seriously as we continuously work to improve our quality checks and service.

Kind regards,
Global Rose

5つ星のうち5の評価

excellent quality

excellent quality, fast delivery, excellent pricing!

2026年1月27日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

We work to make every aspect of your experience seamless, and it’s wonderful to know it shows. Thank you for choosing us!

5つ星のうち3の評価

Shipping was quick but the roses were…

Shipping was quick but the roses were very small and fragile.

2026年1月8日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Hi Alexia,

Thank you for sharing your feedback.

We’re glad to hear shipping was quick. In cases where there are concerns about flower size, condition, or quality, we do require that customers contact us at claims@globalrose.com within 24 hours of delivery so we can properly investigate the issue and provide assistance.

We appreciate your understanding and thank you for taking the time to leave a review.

Kind regards,
Global Rose Customer Service Team

5つ星のうち2の評価

Flowers got to our home too late.

Flowers got to our home in the afternoon of December 24th. Too late to makeup floral arrangements to give to staff as planned.

2025年12月24日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Dear Marlene,

Thank you for sharing your feedback.

We have reached out to request additional information about your order so we can review it properly. Once we receive those details, we’ll be happy to take a closer look.

We would also like to clarify that our delivery commitment time is within ±1 day of the scheduled delivery date, as deliveries are handled by the carrier and exact delivery times during the day cannot be guaranteed.

We appreciate your understanding and look forward to assisting you further once we have the requested information.

Kind regards,
Global Rose Customer Service Team

5つ星のうち5の評価

They arrived on time and looked…

They arrived on time and looked amazing! I did all my own wedding flowers, but with GlobalRose's beautiful quality, you couldn't even tell—everything looked professionally arranged. So thrilled with the result!

2025年11月9日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you so much for sharing this! We’re honored to have been part of your wedding day and love hearing that the flowers turned out beautifully. Congratulations, and thank you for trusting Global Rose!

5つ星のうち5の評価

My event was last night

My event was last night. The roses were beautiful. A few did have brown petals, but it only took me a few minutes to remove them.

2025年12月6日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you for sharing! We’re happy the roses looked beautiful for your event. Some outer guard petals can arrive with slight browning, and removing them is exactly the right step. We’re glad they bloomed nicely for you!

5つ星のうち1の評価

Do not order from this company

Do not order from this company. The flowers are shipped from Colombia with no water source or even a damp towel to keep them fresh. Mine arrived three days late and were completely dry and withered since it had been a full week with no water after being shipped.
I requested a refund and was denied. Their website says to order flowers 2–3 days before your event in case of delays — which I did — and they still didn’t arrive on time. When I contacted the company, they told me I should have reached out the same day they weren’t delivered, but nowhere on their website does it state a 24-hour window to report issues. It only instructs customers to order early.
The site is misleading, and the seller refuses to take responsibility for issues caused on their end. Save yourself the stress and go with a local florist instead.

2025年8月26日
自発的なレビュー
5つ星のうち5の評価

90 birthday roses - great delivery

I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they came in time, in perfect condition, a beautiful vibrant orange and she said she felt special! Lina P at Global Rose helped me so much and answered all my worried questions. Thankyou

2025年11月20日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you so much for sharing this! We’re glad the roses were what you expected. We’ll be sure to share your kind words with Lina, and we thank you for choosing Global Rose for your special celebration!

5つ星のうち4の評価

The callas were short lived this time

The callas were short lived this time, I started noticing browning within 3 days. In the past they have lasted closer to 6-7 days before starting to show wilting and browning.

Fortunately, the customer service department was helpful and reasonably resolved the issue.

2025年11月9日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Dear Sara,

Thank you for sharing your feedback with us. We’re very sorry to hear that the callas did not last as long as expected this time.

In situations like these, we kindly ask our customers to contact us at claims@globalrose.com within 24 hours of delivery, along with photos of the flowers, so that our team can properly investigate the issue and provide assistance. This helps us identify what may have gone wrong and offer the appropriate resolution.

We truly appreciate you taking the time to let us know, and we hope to serve you better in the future.

Kind regards,
Global Rose Customer Service Team

5つ星のうち5の評価

Always on time as promised

Always on time as promised, always beautiful
i allow 3-4 days for flowers to "wake up"

2025年11月7日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you for your kind words! We’re glad the flowers met your expectations. We appreciate your trust and look forward to making your next occasion brighter!

5つ星のうち4の評価

The person ordering

The person ordering, Deanna, sent these flowers to Donna. I only know they were received.

Last time I ordered flowers to be delivered to me, the doorbell wasn't rung - it was a hot September day - gladly the calla lillies perked up...

2025年10月27日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Dear Deanna. We’re truly sorry about your past delivery experience. Couriers don’t call recipients and sometimes may not ring the doorbell.

We’re glad your calla lilies perked up! If you ever need anything, we’re always at your service.

5つ星のうち5の評価

Great prices and shipping was fast.

I hadn’t realized I needed to sign for them. I was on my way out to an appointment and just like that my FedEx delivery guy showed up in the nick of time. So they waited on the cool enclosed patio for me until I returned home to get to them.

Luckily it was cold and raining all day today. I started to open them up and get to my arrangement when I noticed they were a little thirsty but in all they held up pretty well considering they came all the way from Colombia. That was a plus for me.

By the time I got them without any leaves attached which took a couple of hours going thru 100 roses. It was definitely worth it. Theyre beautiful. Roses are my favorite flower.

I do have a love for several other kinds of flowers and when I’m ready to place those orders, I can’t wait to order them through Global Rose. I’m hoping they’ll be just as gorgeous as these are. I absolutely love fresh flowers.

The pricing is great. Too many florists over charge, you don’t get a whole lot of places that put together beautiful arrangements. And more than that I hate baby’s breath with my roses. Every florist seems to use them. Yuck!

Thanks Global Rose you’ve made a customer a happy one.

2025年10月30日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

We’re glad your roses were just as you expected! After placing your order, you received a confirmation email mentioning that a signature is required for delivery. In the future, you can request a signature release so FedEx can leave your flowers without one. Just email us your order number and authorization.

Knowing they brightened your day makes us happy. We hope to send you more fresh blooms in the future!

5つ星のうち5の評価

Great service

After placing my order, I received an email that my oder will be delayed by a day due to unforeseen circumstances. I contacted the customer service representative (Joan Taborda) online and asked if they could still deliver it ontime, as it was my mother's 65th birthday that day. Joan was very accommodating and said they will ensure the flowers arrive on time. The flowers indeed came on time and were beautiful. 5 stars for customer service and 5 stars for product.

2025年10月15日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you for sharing your experience! We’re happy the flowers were as expected and that Joan provided excellent support. It’s an honor to be part of such a meaningful celebration, and we always aim to provide the best service.

5つ星のうち2の評価

Disappointment

The roses didn’t come with the paper I selected on the site when ordering. In fact, it didn’t come with any paper at all. Also the prep work involved into making the flowers presentable is cumbersome. I would’ve hoped to have it arrive more put together.

2025年10月3日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Dear Uhlensky,

We’re truly sorry to hear that your order did not arrive as expected and that the presentation required more preparation than anticipated. Your feedback is very important to us, and we regret that the wrapping paper you selected was missing — that’s certainly not the experience we aim to provide.

We’ll be reviewing this issue with our fulfillment team to ensure better accuracy and presentation going forward.

Thank you for taking the time to share your experience — we appreciate the opportunity to improve.

Warm regards,
The Global Rose Team

5つ星のうち5の評価

Beautiful and hearty flowers

I ordered sunflowers, white roses, and eucalyptus for the main flowers in my wedding bouquets. First, the flowers were absolutely beautiful and arrived on time. The sunflowers did arrive 4 days too early, but I was lucky to have a 2nd refrigerator in my garage, so I could keep them cold, well hydrated, and fed. I took them out the Thursday before our Saturday wedding, and they were great! I did reach out multiple times to GR, and they were always very responsive and helpful telling me how to care for them. One thing I would tell you is you must have room to store your flowers in refrigeration without any fruits and veggies in case of any emergencies. I still have beautiful bouquets of flowers at my house, and it's day 4 post wedding! I would order from them again for any kind of big event!

2025年9月27日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you so much for sharing your experience! We’re happy the flowers made your wedding day special and that our team assisted you. We're here to help and are glad to hear your flowers are still going strong.

We’d be happy to serve you again for future celebrations!

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