Went to the site and had to ask a question so I called the assist line and the person was friendly and professional. She answered my question immediately advising me on the the process. I went back in... ãã£ãšèŠã
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You only really know how good an insurance company is when you have to claim. This company is the worst - customer for several years. They did everything they could to avoid paying. Now I have to ta... ãã£ãšèŠã
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It was very simple to set up, without loads of complicated questions. It was also very competitively priced. Had a policy with them now for 3 years and we have complete peace of mind. I would highly r... ãã£ãšèŠã
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Tracey was fantastic. Fast and efficient . All my questions were answered even though most I had read but, was not too sure on. Explained everything well.
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Annual Multi trip policies are available for people aged up to 79 with Single trip policies up to age 89. Many Pre-Existing Medical conditions, Trekking to up to 3500 m, and lots of Adventure Activities are covered for free. Get an instant quote online or over the phone.
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Alpi House, Suite 2, East Wing, 2nd Floor, Miles Gray Road, SS14 3HJ, Basildon, Essex, è±åœ
- +441353699082
- globelink@globelink.co.uk
- www.globelink.co.uk
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Tracey was fantastic
Tracey was fantastic. Fast and efficient . All my questions were answered even though most I had read but, was not too sure on. Explained everything well.
2026幎8æ25æ¥
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Travel Insurance quick smart
Went to the site and had to ask a question so I called the assist line and the person was friendly and professional. She answered my question immediately advising me on the the process. I went back into the site which was easy to navigate, and very quickly I had my Travel Insurance. Very happy with the whole experience.
2026幎8æ22æ¥
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Simple and easy to set up
It was very simple to set up, without loads of complicated questions. It was also very competitively priced. Had a policy with them now for 3 years and we have complete peace of mind. I would highly recommend Globelink.
2026幎8æ9æ¥
Globelink Travel Insurance ããã®åç
Thank you so much for your kind words and for choosing Globelink for the past 3 years! ð
Weâre really pleased youâve found the process simple, the price competitive, and most importantly, that your cover gives you peace of mind when travelling.
Thank you for the recommendation â it means a lot to us! âïž
The Globelink Team
Globelink Travel Insurance ããã®åç
Thank you, Paulius! ð Weâre so pleased to hear Globelink was a great fit for your travels around the USA.
Wishing you many more amazing adventures ahead! ðºðžâïž
The Globelink Team
Can't speak to a human ended up gettingâŠ
Can't speak to a human ended up getting alternative insurance and won't be renewing with you. Vry disappointed with the customer service.
2026幎7æ28æ¥
Globelink Travel Insurance ããã®åç
Dear Angela,
Weâre sorry to hear about your experience and understand how frustrating it must have been when you wanted to speak with someone directly. Our team is available by phone to provide personal assistance, and weâre sorry that you werenât able to reach us on this occasion. We value the trust of our returning customers and are disappointed to hear that weâve lost yours. Thank you for taking the time to share your feedback with us.
The Globelink Team
Excellent service I use it every yearâŠ
Excellent service I use it every year it has better rates than other companies especially when it comes to medical insurance itâs rates are on average about 50% lower keep up the good work
2026幎7æ30æ¥
Globelink Travel Insurance ããã®åç
Thank you, Paul! ð Itâs wonderful to hear that you choose Globelink year after year â we really appreciate your continued trust in us.
Weâre especially pleased that youâve found our medical cover competitive. Saving money on insurance means a little more left for the actual holiday! âïžð
Thanks again for your kind words, and weâll certainly keep up the good work!
The Globelink Team
Simple & Clear
Used for previous travel, website very easy and uncomplicated. Clear instructions and explanations.
2026幎7æ28æ¥
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Globelink Travel Insurance ããã®åç
Thank you, Vanessa! ð Weâre really pleased to hear you came back to Globelink and found everything simple, clear and easy to use.
Travel insurance is complicated enough without the website joining in! âïž
Wishing you another safe and enjoyable trip,
The Globelink Team
Travel insurance claim
Globelink provided me with a 5 month cover for worldwide cruise trip. For the first time ever, I needed to claim (over £2k) for a medical issue.
The emergency contact team were very helpful and provided daily support.
Happy to report that my claim was fully settled, after the usual checking of my claim evidence.
2026幎7æ17æ¥
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Globelink Travel Insurance ããã®åç
Thank you so much, John! ð Weâre very glad we could be there for you when you needed us â although weâd much rather your cruise had been completely claim-free!
Itâs great to hear that our emergency assistance team supported you throughout and that your claim was fully settled. We hope your next worldwide adventure brings nothing but smooth sailing! ð¢ð
Safe travels,
The Globelink Team
AWFUL
You only really know how good an insurance company is when you have to claim. This company is the worst - customer for several years. They did everything they could to avoid paying. Now I have to take them to the Spanish authorities. Flight canceled mid holiday - refused to cover the replacement flight. Or any of the costs prior to the cancellation.
2026幎3æ1æ¥
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Globelink Travel Insurance ããã®åç
Dear Mike,
Thank you for taking the time to share your feedback.
All claims are assessed carefully in line with the terms and conditions of the policy, and we appreciate that the outcome may not always be the one a customer was hoping for and we hope that after the airline cancelled your initial flight they swifty settled a replacement. If you remain dissatisfied after receiving our response you have the right to pass your complaint to an Ombudsman in your country of residence.
Thank you for your feedback and for having chosen Globelink over the years. We wish you all the best for the future.
A great product
A great product, good value for money. The website was easy to navigate. The terms and conditions clear.
2026幎5æ30æ¥
Globelink Travel Insurance ããã®åç
Thank you for your wonderful feedback ð We're delighted to hear that arranging your cover was a positive experience from start to finish. It's great to know you found everything clear and straightforward. Thank you for choosing Globelink, and we wish you many happy and memorable travels ahead.
Globelink Travel Insurance ããã®åç
Thank you for your lovely review, Siri ð We're delighted to know you had such a positive experience with our team. Your kind words are greatly appreciated, and we're pleased we could help. Wishing you many enjoyable and worry-free travels ahead.
Very helpful.
2026幎5æ5æ¥
Globelink Travel Insurance ããã®åç
Thank you for your feedback, Neil. We're delighted to know you had a positive experience with Globelink. We truly appreciate your support and wish you many enjoyable and worry-free trips ahead.
Was unsure regarding a couple of items
Was unsure regarding a couple of items. Phoned and spoke to a lovely lady who was extremely helpful and pointed me in the right direction so I was able to purchase the insurance online
2026幎5æ12æ¥
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Globelink Travel Insurance ããã®åç
Thank you for your lovely review, Elaine ð We're so pleased that our team could help clarify everything and make the process easier for you. It's always rewarding to know that a quick conversation helped you feel confident in arranging your cover. Thank you for choosing Globelink, and we wish you many happy and enjoyable travels ahead.
Always a clear and easy process
Easy to follow and clear navigation through the online purchase process. Instant policy documents sent via email on completion.
2026幎5æ5æ¥
Globelink Travel Insurance ããã®åç
Thank you for your kind feedback, Lisa ð We're delighted to hear that arranging your cover was a smooth and straightforward experience. Knowing that everything was quick and hassle-free from start to finish means a lot to us. Thank you for choosing Globelink, and we wish you many fantastic trips ahead.
Clear interface
Clear interface, pricing, options and explanations. Terms and conditions are in line with reasonable expectations. Highly recommend.
2026幎4æ17æ¥
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Globelink Travel Insurance ããã®åç
Thank you, S Douglas. We really appreciate your thoughtful feedback. Itâs great to hear you found everything clear and in line with expectations. Thanks for the recommendation, it means a lot. Wishing you safe and enjoyable travels ahead. âïžð
Transparent website easy to navigate
Transparent website, clear description of policy options, simple and easy to navigate. Also I telephoned with a question and received an immediate relevant and helpful answer.
2026幎4æ16æ¥
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Globelink Travel Insurance ããã®åç
Thank you, Helen. Weâre really pleased to hear you found the website clear and easy to navigate, and that our team was able to help you quickly when you called. Wishing you safe and enjoyable travels ahead. âïžð
To be fair I gave 4 for ease of settingâŠ
To be fair I gave 4 for ease of setting up travel insurance and quick response to a couple of questions. I have not had the need to use the insurance as yet so canât comment on the realities of use.
2026幎3æ30æ¥
Globelink Travel Insurance ããã®åç
Thank you, Carlton. Weâre pleased to hear you found the setup easy and that your questions were answered quickly. We hope you wonât need to use the policy, but weâre here if you do. Wishing you safe travels ahead. âïžð
All good until you try to make a claim - trip delay denied based on technicality
I've held a family, annual multi-trip insurance with Globelink for the last 5 years. After my one and only claims attempt this year, I strongly recommend to AVOID Globelink, and will be switching elsewhere, and want to warn others of my experience. Coverage appeared to be great, and the process to buy was easy, hence I had stuck with them all these years (my bad). I've never actually had to make a claim until this year, when a flight I was on was delayed arriving by around 30 hours, costing us a day's worth of work. After a few weeks of back and forth via a cumbersome manual claims process with Healthwatch (their outsourced claims department), where I had to repeat the situation multiple times plus some documents were asked for again and again even though I had already provided them, ultimately my claim was rejected on a technicality, because the departure wasn't delayed, only the arrival was delayed. Apparently this was as written into the T&Cs. Even after complaint and request for re-review, there was no room to budge. I've since researched and there are a many other travel insurance providers who do not have this type of exclusion in their T&Cs, so I will be switching. I can only hope to warn other customers too, especially if you think you are paying money to be covered for trip delays, but in this case your claim could be denied based on fine print exclusions, rather than Globelink looking at the substance of the outcome.
2026幎3æ20æ¥
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Globelink Travel Insurance ããã®åç
Thank you for the information, the travel insurance policy (depending of policy option) offers cover for Missed Departure, Delayed Departure and Abandonment of the outward and Return trip but it seems your claim circumstances are outside of these insured events.
This is now the 7th year we have usedâŠ
This is now the 7th year we have used their travel insurance. Wonât be going anywhere else. Good value and no hidden nasties.
2025幎7æ8æ¥
Globelink Travel Insurance ããã®åç
Thank you so much, Mark. Seven years with us means a lot and we truly appreciate your continued trust. Itâs great to hear youâre happy with the value and clarity of our cover. Weâre really glad to have you with us and wish you many more safe and enjoyable trips ahead. âïžð
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