Went to the site and had to ask a question so I called the assist line and the person was friendly and professional. She answered my question immediately advising me on the the process. I went back in... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
You only really know how good an insurance company is when you have to claim. This company is the worst - customer for several years. They did everything they could to avoid paying. Now I have to ta... もっと見る
企業が回答しました
It was very simple to set up, without loads of complicated questions. It was also very competitively priced. Had a policy with them now for 3 years and we have complete peace of mind. I would highly r... もっと見る
企業が回答しました
Tracey was fantastic. Fast and efficient . All my questions were answered even though most I had read but, was not too sure on. Explained everything well.
企業情報
当該企業による記述
Annual Multi trip policies are available for people aged up to 79 with Single trip policies up to age 89. Many Pre-Existing Medical conditions, Trekking to up to 3500 m, and lots of Adventure Activities are covered for free. Get an instant quote online or over the phone.
連絡先
Alpi House, Suite 2, East Wing, 2nd Floor, Miles Gray Road, SS14 3HJ, Basildon, Essex, 英国
- +441353699082
- globelink@globelink.co.uk
- www.globelink.co.uk
4.3
優良
1160件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Service 5⭐️s
2025年9月26日
Globelink Travel Insurance からの回答
Thank you so much, David! We truly appreciate your 5⭐️ rating and are delighted to hear you were happy with our service. Wishing you many smooth and worry-free journeys ahead! ✈️😊
Globelink Travel Insurance からの回答
Thank you, Mark! 😊 We’re so glad you found our website simple and easy to use — that’s exactly what we aim for! Wishing you safe and happy travels ahead. 🌍✈️
Globelink Travel Insurance からの回答
Thank you, Graham! 🌟 We really appreciate your kind words. It’s wonderful to hear that our adviser provided polite and informative service — we’ll be sure to share your feedback with the team. Wishing you safe and happy travels! ✈️🌍
Very helpfull
2025年9月28日
Globelink Travel Insurance からの回答
Thank you, Anthea! 😊 We’re delighted you found our team helpful. We’re always here to make your travel experience as smooth and stress-free as possible. Safe travels! ✈️🌍
SCAM
SCAM. Sent two claims more than a year ago (July 2024), and they’ve been forever “processing” them.
Waste of your money, unless you just need it for “proof” of insurance.
2025年9月9日
自発的なレビュー
Globelink Travel Insurance からの回答
We believe your claim has been declined as it was deemed not an insured event, however, if you remain dissatisfied with the claim result, please do follow the complaints procedure to have your claim reassessed by the Insurers. As your complaint relates to a claim or assistance you received whilst travelling, please contact: HDI Global Specialty SE. HDI-Platz 1, 30659 Hannover, Germany.
Email: complaints@hdi-specialty.com Step 2: If You remain dissatisfied after receiving our response, You may also have the right to pass your complaint to an Ombudsman in your country of residence.
No la recomiendo en absoluto
No la recomiendo en absoluto. La compañia que Globelink utiliza para tratar los casos lo pone muy dificil. Piden cantidad de documentos, los pierden, no contestan, etc... Hacen todo para no tener que pagar.
2025年9月2日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you for your feedback, we believe your declined claim has been passed to the Insurers Complaints team for further evaluation, we will continue to chase for an update and ask they keep you informed via email on their findings in relation to this.
Absolute scam, avoid
Absolute scam! I tried to claim back because of closed ski area as their policy clearly states it is coveted. First, you are sent to a gatekeeper company in Greece for first assessment, where their job is to say no by all means. They do not reply, send repetitive request for documents and wait for you to get fed up. I even called this Greek partner handling claims and was astonished as it really sounded like a very small business, whereby "the colleague was out for lunch". They even tried to scam me by PARTIALLY quoting their T&C...oh, well, I read it myself and quoted back. Then a repeat of "submit your documents" restarts. In other words, you never get to contact and communicate with Globe link, just the "make claims disappear ' Greek company.
Long story short, I gave up. I am blessed that I did not suffer a medical emergency, wrongfully assuming I have reputable coverage.
Of course buying the insurance is super easy. Why should it not be given that you get ditched if ever you try to claim according to your contract. Smart business model.
2025年4月10日
自発的なレビュー
Globelink Travel Insurance からの回答
We want to thank you for your feedback and for choosing our company in the first instance. The Claims Handlers - Healthwatch, who are the Financial Conduct regulated appointed claims handler for our Globelink.EU travel insurance policies, are the team who will deal with your claim, while we cannot influence the outcome of a claim. If you could email the claim details to us here at Globelink, we can ask the Claims Team to address the claim feedback for you. Our email address is - globelink@globelink.eu
Total experience with Globelink is easy…
Total experience with Globelink is easy and user friendly. Received a reminder that the insurance would expire in a week and total time to renew took approximately 15 minutes. No fuss, no hassle. And for seniors who travel worldwide extensively, affordable coverage.
2025年8月9日
自発的なレビュー
Globelink Travel Insurance からの回答
Hi Rosemarie,
It’s wonderful to hear how smooth your renewal was — and in just 15 minutes! We’re so glad our cover works well for your travels, and we truly appreciate you choosing us to keep you protected on all your adventures. 🌍✈️ Safe and happy travels ahead!
Globelink Travel Insurance からの回答
Hi Linda,
Totally understandable — we hope your holiday is nothing but smooth sailing so you don’t have to put us to the test. 🌞✈️ Wishing you a wonderful trip, and we’ll be here if you need us. Safe travels!
Only just took it out but very easy to…
Only just took it out but very easy to do and very fair price not gone away yet do can’t comment on anymore
2025年8月1日
Globelink Travel Insurance からの回答
Hi Korener,
Thanks for choosing us! 😊 We’re glad the process was smooth and the price felt fair. Wishing you a fantastic trip when the time comes—and hopefully you won’t need to use the cover, but it’s there for peace of mind. Safe travels! 🌏✈️
They were able to amend my policy…
They were able to amend my policy immediately after I realised I had purchased the wrong one.
2025年7月2日
Globelink Travel Insurance からの回答
Hi Fay,
So glad we could get that sorted quickly for you! Mistakes happen, and it’s great to hear we could help you adjust things without any hassle. Thanks for sharing your experience—and for trusting us with your cover. Safe and happy travels ahead! 🌍✈️
Helpful, reasonably priced
Informative, friendly, polite agent.
Where you get to talk to a person not a BOT.
Excellent price as you are not loaded for pre existing conditions which are medically controlled and stable.
2025年7月8日
Globelink Travel Insurance からの回答
Hi Lynnett,
We’re so glad you had a positive experience with us — especially being able to speak to a real person (we like that too!). 😊 It’s great to hear our approach to pre-existing conditions helped make things more affordable and stress-free. Thanks for the lovely feedback — we’re always here if you need us!
Wishing you many happy and worry-free adventures ahead! 😊✈️
It was Impossible to renew my…
It was Impossible to renew my insurance. Your customer service was also very unhelpful. Instead of actually guiding me in how to solve the problem I just got the same link sent over and over again, despite me indicating the problem was still there, despite the new links sent.
2025年7月8日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you for your feedback, we are sorry to hear you encountered problems logging to the Existing Customer portal and we hope the password log in link sent to you did resolve the issues you were initially having.
Globelink Travel Insurance からの回答
Thanks, John! We're so glad to hear it was quick and easy to get sorted — and that the price hit the mark too. Here's to smooth travels ahead! 🌍✈️
Globelink Travel Insurance からの回答
Thank you, Mr Charity! We're really happy to hear everything felt straightforward and helpful. It’s always a pleasure to chat and make sure you get exactly what you need. Wishing you safe and enjoyable travels ahead! 🌟✈️
A 5 star experience getting travel…
A 5 star experience getting travel insurance that covers my existing conditions as so many travel insurance companies don't cover them. It was good to see clear and simple details describing the meaning of pre-existing conditions and those that are covered.
2025年6月24日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you so much for sharing that! It means a lot to hear that the process was clear and reassuring for you—especially when it comes to something as important as covering existing conditions. We're really glad you found the right fit with us and hope your upcoming travels are smooth and worry-free! 🌍💙✨
Globelink Travel Insurance からの回答
Thanks, Colin! We're really pleased to hear everything was clearly explained and the process felt easy. That’s exactly what we aim for. Wishing you smooth and safe travels ahead! 🌍✈️
Claimed and the Cover is good!
You only really discover how good your insurance is when you have to make a claim. Having had Globelink Travel Insurance for years with no claims, on a recent trip abroad my wife's phone was stolen. In less than 2 weeks the claim was processed with a very fair outcome. I'm impressed and will stay a client going forward.
2025年6月16日
自発的なレビュー
Globelink Travel Insurance からの回答
That’s exactly what we hope for — to be there when it counts. So glad to hear your claim was handled smoothly and fairly, even if it was under unfortunate circumstances. We really appreciate your loyalty over the years and are here whenever you need us. Wishing you and your wife stress-free travels ahead! 📱✈️😊
Great response time and very…
Great response time and very competitive in every way . Great customer service
2025年5月30日
Globelink Travel Insurance からの回答
Thank you so much! We're really glad to hear you had a positive experience with our response time and service. It’s our goal to make sure things run smoothly from the first click to the final confirmation—and it’s lovely to know we hit the mark for you. Safe and happy travels ahead! 🌍✈️
I have used Globelink before so they…
I have used Globelink before so they were my first choice this time.
All options were carefully explained to me and I had lots of questions as I am newly recovered from illness.
2025年5月29日
Globelink Travel Insurance からの回答
Thank you for coming back to us—it really means a lot. We're so glad our team could guide you through everything clearly, especially with all your important questions after your recovery. Wishing you continued good health and the smoothest, most enjoyable travels ahead!
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