Went to the site and had to ask a question so I called the assist line and the person was friendly and professional. She answered my question immediately advising me on the the process. I went back in... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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You only really know how good an insurance company is when you have to claim. This company is the worst - customer for several years. They did everything they could to avoid paying. Now I have to ta... もっと見る
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This company seems great. Someone actually answered the phone within a few rings :))). Well thats a good start. It also offers insurance to preclude any existing conditions which is much needed in th... もっと見る
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Globelink provided me with a 5 month cover for worldwide cruise trip. For the first time ever, I needed to claim (over £2k) for a medical issue. The emergency contact team were very helpful and prov... もっと見る
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企業情報
当該企業による記述
Annual Multi trip policies are available for people aged up to 79 with Single trip policies up to age 89. Many Pre-Existing Medical conditions, Trekking to up to 3500 m, and lots of Adventure Activities are covered for free. Get an instant quote online or over the phone.
連絡先
Alpi House, Suite 2, East Wing, 2nd Floor, Miles Gray Road, SS14 3HJ, Basildon, Essex, 英国
- +441353699082
- globelink@globelink.co.uk
- www.globelink.co.uk
4.3
優良
1161件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This is now the 7th year we have used…
This is now the 7th year we have used their travel insurance. Won’t be going anywhere else. Good value and no hidden nasties.
2025年7月8日
Globelink Travel Insurance からの回答
Thank you so much, Mark. Seven years with us means a lot and we truly appreciate your continued trust. It’s great to hear you’re happy with the value and clarity of our cover. We’re really glad to have you with us and wish you many more safe and enjoyable trips ahead. ✈️🌍
Globelink Travel Insurance からの回答
Thank you for your feedback, John. We appreciate you taking the time to leave a review and hope everything goes smoothly with your travels.
Policy was straightforward
Policy was straightforward, conditions were well explained and easier to understand. Pricing was good for the level of coverage
2026年3月2日
Globelink Travel Insurance からの回答
Thank you for your feedback! We’re glad you found the policy straightforward and the cover easy to understand, with good value for the level of protection. Wishing you safe and enjoyable travels ahead. ✈️🌍
Unhelpful support line
I called the UK support line with a very simple question about whether my insurance is valid for a Schengen visa. The agent sounded annoyed, cut me off, and told me to email instead without answering. Honestly, I don’t see the point of a customer support line if basic questions can’t be handled on a call.
2026年3月3日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you for your feedback. Our policies are not specifically set for Schengen Visa but the summary of cover per policy should meet the Schengen requirements. We cannot advise directly on queries relating to specific documentation or visa requirements. We appreciate you taking the time to share your experience.
Globelink Travel Insurance からの回答
Thank you, Mr Coulson. We’re glad you found the website easy to use and were happy with the price and cover. Wishing you safe and enjoyable travels ahead. ✈️🌍
NO FORMAL INVOICE
I have struggled to get a formal invoice of my insurance purchase. the reasoning giving by customer service has been unsatisfactory.
2026年2月13日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you for your feedback, we are sorry but no formal invoice will be sent as the travel insurance policy was paid in full prior to the issue of the policy documents, you should however, have the payment confirmation from the secure server website, the certificate for insurance with your details, the premium paid including insurance premium tax and the confirmation of purchase receipt confirming the purchase details and full premium paid with insurance premium tax.
Easy to use and so far good
Easy to use and so far good. It all boils down to what happens if or when I have to make a claim and the time it takes.
2026年1月7日
Globelink Travel Insurance からの回答
Thank you, Mr Coates. We’re pleased to hear you’ve found everything easy to use so far. We hope you won’t need to make a claim, but if you ever do, it will be handled in line with the policy terms and as efficiently as possible. Wishing you safe travels ahead. ✈️🌍
Good luck trying to print out your policy!
Like: clear terms and conditions, easy to use, cooling off period and generally good reviews
Quick responses by Customer Services email
Disliked: The certificate was webpage only. I had to write to Customer Services to get a pdf copy that the print shop could print out for me. WHY? It's so easy to find the download key on most webpages, but not here.
2026年2月5日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you for your detailed feedback, Rosalind. We’re pleased to hear you found the terms clear and our customer service responsive. Policies can be downloaded directly from the customer area using the “Download your policy” option and can be saved also as a PDF for future use. We appreciate you sharing your experience and will take your comments on board. Wishing you safe travels ahead.
Once you have read through section 4…
Once you have read through section 4 and understood its contents the rest is easy to navigate
2026年1月4日
Globelink Travel Insurance からの回答
Thank you, Ian. We’re glad you found the site easy to navigate once you’d reviewed the details. We appreciate you taking the time to share your experience and wish you safe travels ahead. ✈️🌍
The process was easy to follow helpfuland…
The process was easy to follow and helpful in clarifying what is and what’s not included like other sites.
Hopefully we will not need to claim but if we do then you will honour a claim from what we have declared to you.
2026年1月2日
Globelink Travel Insurance からの回答
Thank you, Dave. We’re really pleased to hear the process was clear and helped explain what is and isn’t covered. Hopefully you’ll never need to make a claim, but if you do, it will be assessed in line with the information declared and the policy terms. Wishing you safe and worry-free travels. ✈️🌍
Quality
Been a customer of their European division for a few years. I had to make a claim (first ever apart from delayed baggage) last year. Everything was handled smoothly, no issues.
2025年4月10日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you, Tony. We really appreciate your loyalty over the years and are glad to hear your claim was handled smoothly. It’s great to know everything went well when you needed us. Wishing you many more safe and enjoyable trips ahead. ✈️🌍
Simple
Simple, no cavernous disclosures, existing conditions taken care of.
Two things, using an “account system” for repeat offenders would help, plus why not have the extras such as cancellation as an optional extra?
J
2025年12月31日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you, John. We’re really pleased you found the cover simple and clear, and that your existing conditions were taken care of. Just to note, we do have an account area where you can renew policies and make a claim easily. Wishing you safe travels! ✈️🌍
It is the first time I used your…
It is the first time I used your service so until I experience my travel trip to and from then I will give my full response. Thank you!
2025年12月1日
Globelink Travel Insurance からの回答
Thank you, Kenneth 😊 We appreciate you choosing us for the first time and hope everything goes smoothly on your trip. Wishing you safe and enjoyable travels! ✈️🌍
It was relevantly simple to get a…
It was relevantly simple to get a quote. Especially like not having to declare each pill I take
2025年11月30日
Globelink Travel Insurance からの回答
Thank you, William 💙
Great to hear the quote process felt straightforward — and yes, we know how helpful it is not to have to list every single medication.
Glad it made things easier for you. Wishing you safe and stress-free travels ahead ✈️✨
Have used this company twice now
Have used this company twice now. Very happy with the service recieved.
2025年12月4日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you for coming back to us — twice! 💙
It really means a lot that you’re happy with the service you’ve received.
Wishing you smooth travels wherever you head next ✈️✨
Highly Recommend
Excellent customer service both pre-purchase and in dealing with claims.
Very competitive pricing
2025年11月12日
Globelink Travel Insurance からの回答
Thank you so much, Liz 💙
We’re really happy to hear you had a positive experience both before purchasing and when handling a claim — that’s exactly the level of support we work hard to deliver.
And it’s great to know you found our pricing competitive too.
Wishing you many smooth and well-covered trips ahead ✈️✨
Very easy to renew insurance
Very easy to renew insurance, friendly staff. Very helpful
2025年11月18日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you, Carole 💙
We’re really glad to hear your renewal went smoothly and that our team made a good impression. It means a lot to us.
Wishing you safe and enjoyable travels ahead ✈️✨
Simple, easy and quick purchase,
Simple, easy and quick purchase, cuts to the point, this is how travel should be!
2025年11月4日
Globelink Travel Insurance からの回答
Thank you so much for taking the time to leave a review 💙
We’re really happy to hear you found everything simple, easy and quick – that’s exactly what we’re aiming for when people arrange their cover with us.
Wishing you a great trip and stress-free travels ✈️✨
Globelink Travel Insurance からの回答
Thank you for your review! 😊
We’re glad everything was simple, easy, and quick for you. If you need anything else, we’re here to help!
All very clear
All very clear, quick and easy to understand each step.
Follow up email very good.
2025年11月6日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you, Stella! 😊
We’re so glad to hear everything was clear and easy to follow. It’s great to know the follow-up email was helpful too. If you ever need anything or have questions in the future, we’re always here to help. Safe travels! ✈️💙
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