Went to the site and had to ask a question so I called the assist line and the person was friendly and professional. She answered my question immediately advising me on the the process. I went back in... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
You only really know how good an insurance company is when you have to claim. This company is the worst - customer for several years. They did everything they could to avoid paying. Now I have to ta... もっと見る
企業が回答しました
This company seems great. Someone actually answered the phone within a few rings :))). Well thats a good start. It also offers insurance to preclude any existing conditions which is much needed in th... もっと見る
企業が回答しました
Globelink provided me with a 5 month cover for worldwide cruise trip. For the first time ever, I needed to claim (over £2k) for a medical issue. The emergency contact team were very helpful and prov... もっと見る
企業が回答しました
企業情報
当該企業による記述
Annual Multi trip policies are available for people aged up to 79 with Single trip policies up to age 89. Many Pre-Existing Medical conditions, Trekking to up to 3500 m, and lots of Adventure Activities are covered for free. Get an instant quote online or over the phone.
連絡先
Alpi House, Suite 2, East Wing, 2nd Floor, Miles Gray Road, SS14 3HJ, Basildon, Essex, 英国
- +441353699082
- globelink@globelink.co.uk
- www.globelink.co.uk
4.3
優良
1161件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A conversation with a real person
A conversation with a real person - a person to whom I have spoken before! Reasonable price point. Fast processing and response! Thank you!
2024年12月5日
Globelink Travel Insurance からの回答
Thank you for sharing this experience! It’s great to know that you connected with a familiar voice and received a quick, helpful response. We’re glad our pricing and efficiency met your needs. Your trust in us means a lot, and we’re here to support you on your future travels. Enjoy your journey!
Having previously taken out travel…
Having previously taken out travel insurance with Globelink, and being satisfied with the cover, I have taken it out again with them.
Antony the agent I deal with is very efficient, and helpful.
All done over the phone in ten minutes.
Thank you
2024年11月25日
自発的なレビュー
Globelink Travel Insurance からの回答
Dear Sheila,
We're so grateful for your continued confidence in our services. Thank you for being a valued part of our community!
Warm wishes, The Globelink Team
Already overseas purchase of Travel Insurance
Easy to use website which allowed me to purchase when already overseas. Extremely reassuring and easy to understand terms and conditions.
2024年11月14日
Globelink Travel Insurance からの回答
Hi Samantha,
We're so glad we could help you get the insurance you needed while already on your trip. It's wonderful to know that our website was easy to use and our policy terms gave you the reassurance you were looking for. Thank you for sharing your experience with us. Wishing you safe travels and amazing adventures ahead!
Re-read the small print multiple times!
As with many Insurance Policies, the clauses do need to be read and re-read multiple times.
Potential claims arising from non "Pre-Existing Medical Conditions" refer to exclusions either "directly or indirectly" There are no examples of how a claim would be excluded from an "indirectly" medical issue or how it would be applied, or elaborated on.
When it comes to payment, it is Euros. If you pay from a bank with that currency, an international charge is applied by the bank because Globelink are using a UK address - there seems to be no option to pay in GBP with from a UK bank.
2024年11月1日
自発的なレビュー
Globelink Travel Insurance からの回答
We have investigated this here and with our Euro Barclaycard E-Commerce secure payment system but can confirm this has not flagged any additional bank changes on this payment and since Brexit, we cannot offer the payment option in UK pounds as you are an EU resident, unfortunately, we have no control over the Portuguese banks and their additional bank fee’s but we value your customers and after consideration, we have refunded you the bank fee imposed on this purchase.
Great value and cover for pre existing…
Great value and cover for pre existing conditions and cruise cover as standard top class
2024年10月25日
Globelink Travel Insurance からの回答
We're so glad to hear that our coverage meets your travel needs! Providing comprehensive protection that brings you peace of mind is what we're all about. Thank you for choosing us to be part of your journeys. Here's to many more incredible adventures ahead!
The site was very thorough and easy to…
The site was very thorough and easy to use
2024年10月30日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you, Loraine, for your kind words and 5-star review! We're delighted to hear that you found the site thorough and easy to use. Your satisfaction is important to us, and we're so glad we could make the process smooth for you. Wishing you many safe and enjoyable adventures ahead!
Nice friendly member of staff who made…
Nice friendly member of staff who made it easy for me an took a lot of the worry out of the process for my Mum which was a great help at short notice!!
2024年10月7日
Globelink Travel Insurance からの回答
Thank you for sharing your experience! We're so glad our team member could provide timely support and ease the process for you and your mum. It's important to us to be there for our customers when they need us most. We truly appreciate your kind words and trust. Wishing you and your mum all the best on your travels!
Great customer service skills.
Great customer service skills.
Don't feel like you are in a call centre.
Very helpful and thorough.
2024年10月4日
Globelink Travel Insurance からの回答
Your thoughtful feedback truly brightens our day! We're so happy to hear that you felt well taken care of by our team. Making sure you feel comfortable and genuinely supported is what we strive for every day. Thank you for choosing us—we're here for you whenever you need us. Wishing you all the best!
All round service was excellent & the…
All round service was excellent & the policy was very competitively priced
2024年9月30日
Globelink Travel Insurance からの回答
Thank you so much for sharing your experience with us! We're thrilled to hear that our team made your travel planning smooth and enjoyable. It's wonderful to know that our policy provided the value you were looking for. Your satisfaction means the world to us and motivates us to keep striving for excellence. We're honored to be part of your journey and look forward to supporting your future travels. Wishing you safe and memorable adventures ahead!
Great level of personal service.
Great level of personal service when I had to phone up to renew my annual insurance. Thank you.
2024年9月27日
Globelink Travel Insurance からの回答
Thank you so much for your kind words! We're thrilled to hear that you had a great experience renewing your insurance over the phone. Our goal is to provide personalized service that makes every interaction smooth and stress-free. Your satisfaction is what drives us. Thank you for choosing us, and here’s to many more safe and happy travels!
Globelink again
Quite easy to understand even for insurance policies and have used globelink many times before
2024年9月29日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you so much for your continued trust in us! It's fantastic to hear that you find our policies clear and easy to navigate. Knowing that we've been your choice many times before truly means a lot to us. We're here to make every step of your journey as simple and stress-free as possible. Looking forward to being part of your future adventures!
Globelink Travel Insurance からの回答
Thank you for sharing your experience! We're delighted to hear about the prompt and friendly service you received from our operator. We aim to make every interaction with us as pleasant and efficient as possible. Looking forward to assisting you again in the future. Safe travels!
Excellent company who really care for…
Excellent company who really care for their customers
2024年9月9日
Globelink Travel Insurance からの回答
Thank you so much for your kind words! It means a lot to us that you feel cared for as a customer—that’s exactly what we strive for. We're passionate about making sure each traveler feels supported and secure, no matter where their journey takes them. Your feedback inspires us to keep doing what we love: providing excellent service and peace of mind for all of your adventures. Thank you for choosing us, and here’s to many more safe and exciting travels ahead!
Saw this company recommended online
Saw this company recommended online. As we needed medical cover as well as being senior citizens, the quotes I had received for cover were ridiculous. Looked at the website and telephoned them as I had a couple of questions. very satisfied with their response. Don't know how they would deal with a claim, as we have not needed to claim so far So far very Satisfied.
2024年8月21日
Globelink Travel Insurance からの回答
Thank you for sharing your experience with us! We're so pleased that you found us through a recommendation and that our services have met your needs, especially considering the challenges of finding suitable medical cover as senior citizens. It's great to hear that our team could answer your questions to your satisfaction.
We understand the importance of feeling confident in your travel insurance provider, and while we hope you never have to make a claim, please rest assured that we are committed to providing support and assistance whenever needed. We look forward to continuing to serve you and ensure your travels are as secure and enjoyable as possible. Thank you for choosing Globelink, and here's to many more safe and fulfilling adventures!
After a recent easyjet cancellation
After a recent easyjet cancellation, Globelink when contacted about expenses incurred because of the cancelation refer you to a (Loss adjuster) HWA claims.
There sole intention is to not pay out any claim however legitimate. They will delay, prevaricate, and pass your claim throughout the company to wear you down!
Therefore Globelink take your money, and HWA will never pay should you be unfortunate to suffer a problem.
Please beware prospective buyers, the chances are you are paying for an insurance policy that is not worth the paper its printed on, should you be foolish enough to print a copy!
2024年7月6日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you for your feedback, we forwarded your comments to the claims handlers and believe you have supplied the delay confirmation needed to substantiate your claim, once reviewed they will be in touch with an update.
Globelink Travel Insurance OK
Globelink Travel Insurance. Ho dovuto cancellare il mio viaggio a causa di una malattia improvvisa.
Il processo di apertura e gestione del sinistro è stato semplice e rapido.
Sono stata rimborsata dell’intera somma che avevo pagato per il viaggio cancellato.
Molto soddisfatta. 👍🏼
2024年3月4日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you for sharing your experience with Globelink Travel Insurance. We're sorry to hear about your sudden illness but relieved that the claim process was straightforward and swift for you. It's great to know you were fully reimbursed for your canceled trip. We strive to support our clients through the unexpected, and your satisfaction is very important to us. Wishing you better health and safe travels in the future!
Can't be insured any more....
Up till recently me and my husband were Globelink regular customers and were quite satisfied with their service. But now that my husband has a heart stent Globelink does not cover his condition any more. Ironically, when he was more prone to a cardiovascular emergency he could be insured, now that the stent works as prevention he can’t. I wish Globelink could offer medical insurance for chronic/pre-existing conditions other than those mentioned in their list of “no screen conditions”. I am talking of so widely spread cardiovascular problems that could be life threatening and for which so many senior travelers expect coverage from their health insurance. In Europe, and in Italy where we live, insurance agencies offering such policies are few and far between. I know in the UK there are some but they all cater to UK residents. Unfortunately, for this reason my husband has to abandon Globelink and look elsewhere.
2024年8月7日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you for your feedback and we are sorry we will be losing you, we do not have a medical screening system at the moment, you will continue to be covered for anything unrelated to the known pre-existing medical condition at the time of purchase but if you do require cover for a pre-existing medical condition not covered by us, you will need to seek alternative travel insurance providers who will advise if your condition can be covered, at what price and any changes that apply may to their terms.
So helpful & professional
Made and enquiry and received a call back within 20 minutes. Tracy who called was extremely helpful and went through everything with me. My renewal was was completed quickly & easily. Very happy with the company's service
2024年7月22日
自発的なレビュー
Globelink Travel Insurance からの回答
Thank you for your kind words! We're thrilled to hear that you had such a positive experience. It's wonderful to know that Tracy was extremely helpful and professional, ensuring all your questions were answered promptly. We're delighted that your renewal process was quick and easy. Your satisfaction means a lot to us. Wishing you many safe and enjoyable travels ahead! Thank you for choosing us!
Globelink Travel Insurance からの回答
Thank you so much for renewing with us for a second year! We're delighted to hear that you found our pricing reasonable. Your continued trust and support mean the world to us, and we're grateful to have you as part of our community. Wishing you many safe, joyful, and memorable travels ahead! Thank you for choosing us again!
It’s very user friendly to renew yearly…
It’s very user friendly to renew yearly and I am happy to know that I will be entirely covered during my travels
2024年6月23日
Globelink Travel Insurance からの回答
Thank you for sharing your experience! We're thrilled to hear that you find our yearly renewal process so user-friendly. It's wonderful to know that you feel secure and fully covered during your travels. Your peace of mind and satisfaction are incredibly important to us. We truly appreciate your continued trust and support. Wishing you many safe and memorable journeys ahead!
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