I visited the shop in Bakewell twice recently, each time to buy a pair of walking boots, once for my son and once for my partner. Each time, my family members said they were very pleased with the serv... もっと見る
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所在地
所在地を変更Rutland Square Unit 3, DE45 1BT Bakewell, England, GB
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Great experience in store today. Was looking for trousers and a waterproof for my husband. Roger showed me all the suitable waterproof jackets, explained prices and differences. Waited patiently while... もっと見る
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The efficiency of your staff and the knowledge he had, Rogo was able to get what I wanted swiftly.
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We were visiting Bakewell in our new motorhome and needed a folding table. We went into the store and a very helpful gentleman showed us where everything was we needed. He was a credit to your company... もっと見る
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企業情報
GO Outdoors - Bakewell (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Rutland Square Unit 3, DE45 1BT, Bakewell, England, 英国
4.9
優良
180件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Called in to buy a couple of OS maps…
Called in to buy a couple of OS maps that were not in stock. The staff were really helpful and ordered them to be delivered to my home. I like this size of store as opposed to the bigger ones.
2025年6月4日
GO Outdoors - Bakewell (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Visiting the Bakewell (Express) store…
Visiting the Bakewell (Express) store today, I was assisted by James in making my purchase. I had ordered some trousers online and was due to collect the trousers from the Bakewell store, but I received an email informing me that the online ordering process had encountered a problem. When I explained this to James he immediately focused on helping me to select the pair of trousers from the store which I had ordered the day before online. James was admirably efficient and most friendly, with a first-class customer service ethos. I will be making more purchases from the Bakewell store in the future, knowing that the service is excellent and that the selection of lines stocked is comprehensive and very good value for money.
2025年5月28日
自発的なレビュー
GO Outdoors - Bakewell (Express) からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
GO Outdoors - Bakewell (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Good stock range
Firstly a good stock range - it is an interesting shop to browse. I was after boots, the assistant find me a pair that fitted and suited my requirements with ease.
I was served by one of Tom, Morgan or Toby, not sure which.
2025年5月16日
自発的なレビュー
GO Outdoors - Bakewell (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Very helpful and knowledgeable service, wide range of products
I visited the shop in Bakewell twice recently, each time to buy a pair of walking boots, once for my son and once for my partner. Each time, my family members said they were very pleased with the service they had, and the knowledge of the sales assistants in helping them choose the right pair. In addition, there was a good range of products available.
2025年5月16日
GO Outdoors - Bakewell (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
Roger was very helpful. I knew what I wanted, he found it for me and the whole transaction was simple and quick. And we had a good chat about walking.
2025年5月6日
自発的なレビュー
GO Outdoors - Bakewell (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great team in a small store
Roger did me a massive favour in sorting out the return for my sleeping bag half way through my camping holiday, the staff were very helpful and knowledgeable about the equipment and stock in store really appreciate them.
2025年5月3日
自発的なレビュー
GO Outdoors - Bakewell (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Tom provided excellent customer…
Tom provided excellent customer service; listened to what was important to us, asked questions to understand how we would be using the walking boots and then made suggestions and gave advice on different makes and options.
2025年4月26日
自発的なレビュー
GO Outdoors - Bakewell (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We visited at the weekend Toby who…
We visited at the weekend Toby who served us was really patient and helpful.
2025年4月19日
自発的なレビュー
GO Outdoors - Bakewell (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Professional and quick service
Professional and quick service. Ordered some tent pegs as the ones that came with the tent were rubbish. Got a good deal on 20 pegs for £6! Thank you :)
2025年4月24日
GO Outdoors - Bakewell (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
A great experience today
A great experience today
Staff were very friendly and helpful
Served by James
2025年4月21日
自発的なレビュー
GO Outdoors - Bakewell (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff even though what I…
Very helpful staff even though what I wanted wasn't in the right size. Thank you Roger! Good value for money and good location.
2025年4月21日
自発的なレビュー
GO Outdoors - Bakewell (Express) からの回答
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Bakewell (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Was in desperate need of a tent and…
Was in desperate need of a tent and Roger was at hand to answer all our questions and help us find the right tent that we needed. Would highly recommend to anyone
2025年4月19日
自発的なレビュー
GO Outdoors - Bakewell (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great shopping experience
Visited this store whilst on a day out in Bakewell. My daughter needed a new pair of walking boots/trainers. Tom was so helpful and knowledgable about what would be best for her (she has awkward feet!). My partner also needed some new walking socks and Roger was on hand to help with this. Overall a very pleasant shopping experience with great customer service! They also gave our dog a treat!
2025年4月17日
自発的なレビュー
GO Outdoors - Bakewell (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Go Visit This Branch.
Called into this Branch whilst visiting The Peak District ( from West Sussex ) Good location in Bakewell and spoke with Roger. Very helpful, professional and friendly. I was seeking a particular pair of blue walking trousers seen in another Branch. One remaining pair in my size ( 38 Long) in stockroom and tried them on. Excellent fit and style. Joined their Discount scheme and saved £20 straightaway. Good selection of general outdoor clothing and equipment. Recommended.
2025年4月11日
自発的なレビュー
GO Outdoors - Bakewell (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service. James was extremely helpful, patient and quick!
2025年4月14日
自発的なレビュー
GO Outdoors - Bakewell (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Came in to just buy a few items
Came in to just buy a few items, all the staff, James, Zach, Tom and Megan, were amazing and kind. They know what they are talking about and will assist you with whatever you need.
2025年4月14日
自発的なレビュー
GO Outdoors - Bakewell (Express) からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
GO Outdoors - Bakewell (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Bakewell (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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