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GO Outdoors - Bakewell (Express) レビュー 

180
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TrustScore 5段階評価の5

4.9

キャンプ用品店
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Rutland Square Unit 3, DE45 1BT Bakewell, England, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち4の評価

I visited the shop in Bakewell twice recently, each time to buy a pair of walking boots, once for my son and once for my partner. Each time, my family members said they were very pleased with the serv... もっと見る

企業が回答しました

5つ星のうち5の評価

I received amazing help and assistance today from Tom and Ruby in your Bakewell Store. I required expert advice on how to deal with an emergency situation with my camping equipment. They came out top... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience in store today. Was looking for trousers and a waterproof for my husband. Roger showed me all the suitable waterproof jackets, explained prices and differences. Waited patiently while... もっと見る

企業が回答しました

5つ星のうち4の評価

The efficiency of your staff and the knowledge he had, Rogo was able to get what I wanted swiftly.

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Bakewell (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Rutland Square Unit 3, DE45 1BT, Bakewell, England, 英国

4.9

優良

TrustScore 5段階評価の5

180件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(180)

過去12か月のレビュー数: 35,625件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Good friendly staff

Good friendly staff, had what I needed in store

2025年4月3日
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Great service, friendly staff.

2025年4月6日
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful

Great response from the manager ,very helpful with lots of information about boots and inner soles .

2025年4月7日
自発的なレビュー
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had a great shopping experience here

I had a great shopping experience here. After several outdoor shops, this was the one that had exactly what I was looking for and at a great price too. James was very helpful, attentive and professional in dealing with my purchase. Top job!

2025年3月15日
自発的なレビュー
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Roger was very helpful

Roger was very helpful, and a pleasure to deal with.

2025年3月21日
自発的なレビュー
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

visited store recently a bought a new…

visited store recently a bought a new fleece .Great service from Roger and his team with helpful advice given re quality and cost Thanks

2025年3月17日
自発的なレビュー
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very friendly staff

Visited this store recently to see if there was a book on walks that would be helpful to us. We found one and also received very good service from both Toby and James who explained about the membership and we signed up.

2025年3月8日
自発的なレビュー
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

First class service.

Recently when my son was walking in the Derbyshire area he lost his bunch of keys. On his keys was his Go Outdoors members card.
Now they'd not specifically been in Bakewell but his bunch of keys eventually found their way to the Go Outdoors Express shop and my son was then contacted and the keys safely stored at the shop until we were in the area to collect them.
Not too sure but the finder might have been an employee, either way a very nice result - thanks to the staff at the shop.

2025年3月14日
自発的なレビュー
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Bakewell store

We visited the Bakewell store and the help and service we received from Toby and James was excellent. A full explanation of the membership scheme was very helpful

2025年3月8日
自発的なレビュー
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Nice and easy to deal with.

2025年3月7日
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Best lads in the business

Best lads in the business. Prepping for a cycle ride and my waterbottle had a massive crack in the bottom (not gonna happen). Stopped in, just before taking off, new bottle and they even put water in it for me. Top notch customer service

2025年3月8日
自発的なレビュー
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service

We were served by Roger when we visited. He was so good in helping us sign up for the membership. He really went the extra mile and showed us how to put and down the popup tent we had just bought. Excellent customer service, would definitely recommend. Very friendly and helpful staff. Big bonus is they let dogs in!

2025年3月8日
自発的なレビュー
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Roger was very helpful and friendly

Roger was very helpful and friendly. He took the trouble to open our package to check that everything was in it. We would recommend this shop.

2025年2月25日
自発的なレビュー
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Faulty boots

I went to exchange a pair of boots that were faulty even though I did not buy them from this store. And Roger the sales assistant was very helpful and he exchanged them without any problems

2025年3月4日
自発的なレビュー
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Roger was great

Roger was great, explained to me about the membership card and deals and was patient while I looked around and decided what to go for.

2025年3月1日
自発的なレビュー
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful I forgot my Go Outdoors…

Very helpful I forgot my Go Outdoors card and was still given my discount as the assisted checked my details .

2025年2月24日
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

James in the Bakewell store

James in the Bakewell store was very helpful and explained everything very clearly. He was very generous with his smile which is what I find makes a shopping experience enjoyable. Thanks, James! All the best Aisha.

2025年2月22日
自発的なレビュー
GO Outdoors - Bakewell (Express) ロゴ

GO Outdoors - Bakewell (Express) からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Bakewell branch

Visited Bakewell branch for new walking boots for my partner. Served by Roger. Very patient and helped her to find the right fit. Not at all pushy and engaged nicely with us, good bit of banter.

2025年2月13日
自発的なレビュー

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