Staff rude and disrespectful . First of all no one present in cycling shopping area to assist. Floor staff asked to assist young lady who spent time talking in walkie talkie, not to customer. Same p... もっと見る
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Paul at Go Outdoors Berwick was incredibly helpful when helping me and my two daughters choose new walking boots. He was patient, knowledgeable and took the time to make sure we each had the right boo... もっと見る
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Alisha served us today to a RAB down jacket. She was patient eager and knowledgeable. She advised us well as my husband was tall and thin and needed to try M and L sizes and they were all wired in for... もっと見る
企業が回答しました
The store is always well stocked and very rarely will you go in looking for something and not find it! Customer service is always great, everyone is helpful and plenty knowledge amongst the staff. Ser... もっと見る
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企業情報
GO Outdoors - Berwick について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Beside the A1167, TD15 2QT, Berwick, 英国
- 01289 543120
4.9
優良
3529件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Personel adorable et à l'écoute
Personel adorable et à l'écoute. Étant en voyage pendant 3 mois, Cheryl a su m'aider comme il fallait.
Merci
2026年7月6日
自発的なレビュー
GO Outdoors - Berwick からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Berwick からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Good selection of products.
Good selection of products.
Friendly helpfully staff.
Dog friendly.
Cheryl was very helpfull and approachable which made our shopping experience a good one.
2026年7月3日
自発的なレビュー
GO Outdoors - Berwick からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Male 13 PIN trailer/caravan connector
Caravan brake lights failed as we were in the local area.
We discovered it was an issue with the male 13 pin connector. Go Outdoors had the item on the shelf and saved the day!!
I was served by Cheryl who was friendly and cheerful. Service with a smile.
2026年7月2日
自発的なレビュー
GO Outdoors - Berwick からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Shopping at Berwick for walking shoes
Shopping at Berwick for walking shoes, Gwen was really patient and understanding in our selection. Once again Cheryl was most helpful at the checkout and as friendly as always.
2026年7月2日
自発的なレビュー
GO Outdoors - Berwick からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Cheryl was really kind and helpful
I really enjoyed my time in Go outdoors Cheryl was really helpful and really helped me out. She seems like a really nice person and she really did make my trip to go outdoors a really good one. Thanks Cheryl and Go outdoors.
2026年7月2日
自発的なレビュー
GO Outdoors - Berwick からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great customer service
Been to this GoOutdoors plenty over the years and always had great service and products.
During a recent visit we were served by Cheryl out was incredibly helpful and gave us some tips on a trip to Scotland and the Orkney islands.
Can definitely recommend to anyone in the area.
2026年7月2日
自発的なレビュー
GO Outdoors - Berwick からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great value
Great products and prices we used the store at Berwick upon Tweed while on holiday the staff were fantastic couldn't do enough for us
2026年6月12日
GO Outdoors - Berwick からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Berwick からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Berwick からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Berwick からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Made 3 trips over 3days to purchase…
Made 3 trips over 3days to purchase some extra gear for my holiday I was greeted by Cheryl who gave me some good advice very friendly and knowledgeable made me feel comfortable whilst buying
2026年6月13日
自発的なレビュー
GO Outdoors - Berwick からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I recently popped in to purchase a bike…
I recently popped in to purchase a bike lock, Cheryl on the till was super helpful pointing me in the right direction, when I came back to the tills she was offering me help on other questions I had. Each time I came in and Cheryl is on the tills she had always been cheerful, kind and polite
2026年6月5日
自発的なレビュー
GO Outdoors - Berwick からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Berwick
The staff at Berwick store are always so helpful . The guy who had t been there long and didn’t know they sold Gorilla Tape but helped us find it and Cheryl in the till - such a lovely chatty lady , definitely service with a smile
2026年6月13日
自発的なレビュー
GO Outdoors - Berwick からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
First Class Service
Called into the Berwick upon Tweed branch for a couple of items and received first class customer service from Cheryl who couldn’t have been more helpful and knowledgeable with a cheerful manner.
2026年6月13日
自発的なレビュー
GO Outdoors - Berwick からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Cheryl was great
Cheryl was great, as always. Very informative, friendly, knowledgeable and helpful.
Will certainly be going there for my next tent.
2026年6月13日
自発的なレビュー
GO Outdoors - Berwick からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Cheryl and David were of a great help…
Cheryl and David were of a great help on our visit t the Berwick Upon Tweed store having great product knowledge and being friendly and helpful
2026年6月13日
自発的なレビュー
GO Outdoors - Berwick からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Just visited the store In Berwick and…
Just visited the store In Berwick and was served by a lovely lady called Cheryl. What a lovely lady she truly is a credit to the store made our visit to the store a pleasure.
2026年6月13日
自発的なレビュー
GO Outdoors - Berwick からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
We were served by a lovely lady name…
We were served by a lovely lady name Cheryl she is a credit to this company so very pleasure nothing was to much trouble for her to deal with even with the queue building up behind us.
We were on holiday in the area and Cheryl knowledge of the local area was to our benefit to explore the area.
Thank you Cheryl for the doggie treat and your smile and kind manner.
2026年6月12日
自発的なレビュー
GO Outdoors - Berwick からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
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