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GO Outdoors - Berwick レビュー 

3,529
•
TrustScore 5段階評価の5

4.9

キャンプ用品店
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Beside the A1167, TD15 2QT Berwick, GB

•
01289 543120

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Staff rude and disrespectful . First of all no one present in cycling shopping area to assist. Floor staff asked to assist young lady who spent time talking in walkie talkie, not to customer. Same p... もっと見る

企業が回答しました

5つ星のうち5の評価

Paul at Go Outdoors Berwick was incredibly helpful when helping me and my two daughters choose new walking boots. He was patient, knowledgeable and took the time to make sure we each had the right boo... もっと見る

企業が回答しました

5つ星のうち5の評価

Alisha served us today to a RAB down jacket. She was patient eager and knowledgeable. She advised us well as my husband was tall and thin and needed to try M and L sizes and they were all wired in for... もっと見る

企業が回答しました

5つ星のうち5の評価

The store is always well stocked and very rarely will you go in looking for something and not find it! Customer service is always great, everyone is helpful and plenty knowledge amongst the staff. Ser... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Berwick について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.9

優良

TrustScore 5段階評価の5

3529件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,529)

過去12か月のレビュー数: 35,367件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Popped in and with amazing service from…

Popped in and with amazing service from Mark, we got all we needed.
So pleased to have such good service and advice
Thank you

2026年5月31日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

As always Cheryl was very helpful and…

As always Cheryl was very helpful and happy to assist

2026年5月30日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had an excellent experience

We had an excellent experience. The gentleman who checked the warehouse was friendly, helpful, and happy to assist. Cheryl at the till was polite, welcoming, and provided helpful advice. The member of staff in the shoe department was also extremely helpful and patient, even when I had to return after picking up the wrong size. Nothing seemed to be too much trouble for any of the team. Everyone I dealt with was professional, approachable, and committed to providing great customer service. Thank you to all involved.

2026年5月30日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Cheryl always goes above and beyond to assist you. Such a happy jolly lady. Great variety of stock .

2026年5月30日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We were served at the till today by…

We were served at the till today by Cheryl and she was extremely helpful and friendly

2026年5月29日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Extremely helpful staff

Extremely helpful staff, particularly Cheryl

2026年5月15日
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great

Great, helpful staff and lots of choice.

2026年5月28日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

I was just picking up my tent

I was just picking up my tent, friendly service.

2026年5月13日
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent help from Andy in the shoe…

Excellent help from Andy in the shoe department with advice on shoes, where to go on the Northumberland coast and insoles ! Cheryl was great on the till. Super helpful and friendly.

2026年5月27日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Looking for new walking footwear

Looking for new walking footwear to replace my comfy,reliable but now very old boots (previously bought here). Often struggle with pain around my ankles. From time entered store staff helpful, from how to choose my footwear, to choosing the best pair for my budget and needs, to service at the checkout by Cheryl. Very friendly and helpful. Will definitely be back.

2026年5月25日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

A good range of shoes and Mark was very…

A good range of shoes and Mark was very helpful

2026年5月15日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

From the moment we entered the shop......

From the moment we walked in the shop and asked the whereabouts of what we were looking for, the staff were very helpful and friendly. Special mention of Cheryl who served us at checkout....she was so helpful with sound advice and friendly conversation. She also told us the benefits of the loyalty card, which gave us great discount.

2026年5月22日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really like Go Outdoors

Always very good to deal with, staff very helpful, nothing ever seems to be a problem. This is my experience for many years.

2026年5月11日
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Cheryl was super helpful and chatty…

Cheryl was super helpful and chatty today she always has a smile on her face whenever we are served by her.Great to see people who are happy in their job.

2026年5月22日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Cheryl was a blast on checkouts

Cheryl was a blast on checkouts! She helped us with a smiley face and made sure we got plenty great customer service! Even did a little savings dance with us after we scanned our card! Legend.

2026年5月22日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served today byCheryl

I was served today byCheryl. She was very attentive and helpful regarding knowledge of purchasing items and how to get the best benefits from my discount cards. Thanks Cheryl.

2026年5月22日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service

Excellent service from Cheryl on till. Very friendly and helpful.

2026年5月21日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Cheryl, a star employee

I visited yesterday and bought a new hoodie. Cheryl served me. She was informed, helpful and a pleasure to meet. She reminded me that my Caravan Club membership entitled me to further discount. She and I even did a little dance of joy. Go Outdoors, Berwick you have a star employee in Cheryl

2026年5月20日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Simply the best customer service

I visited the store at the weekend and bought a pair of Montane trousers. I was served by Cheryl who was very knowledgeable about the product. What impressed me even more was the politeness, friendliness and professionalism of Cheryl. It is rare now a days to be served by a person who is genuinely interested in the company and more so the customer. Cheryl is a real credit to the shop Go Outdoors. The customer service alone will ensure I shop here again very soon. Thanks again for all your help

2026年5月17日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great shop and lovely helpful assistant…

Great shop and lovely helpful assistant Cheryl

2026年5月20日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

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