Went to the store today as urgently needed some waterproof trousers. Abbie directed me to the right area and explained the advantages of having a membership card. Great service and the one shop I’l... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Trying to order 2x Compass e bikes on sale and website not accepting membership for discount. Spoke to Adam Lynch at Birkenhead store who not only ordered 2 bikes in for me to collect but also spoke... もっと見る
企業が回答しました
I rang ahead to prior to making a visit to store. Adam was both helpful and informative. He provided information about two differing BBQ's including a description and price when I asked.... もっと見る
企業が回答しました
Fantastic service at go outdoors Birkenhead today Chris who severed me was very helpful with the tent i bought and very friendly thanks
企業が回答しました
企業情報
GO Outdoors - Birkenhead (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX, Birkenhead, 英国
- 0151 559 3381
4.9
優良
1229件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful Staff, quick service
Chris helped me quickly find a pair of wider fitting trainers which were a much better fit than those I tried in other shops.
2026年8月22日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Excellent friendly and helpful service…
Excellent friendly and helpful service from both Eddie and Adam. Thanks.
2026年8月22日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful Staff
I rang ahead to prior to making a visit to store.
Adam was both helpful and informative. He provided information about two differing BBQ's including a description and price when I asked.
Within store Abbie asked my girlfriend and I did we require anything further assistance in selecting products. She was both friendly and welcoming.
We selected the BBQ we wanted to purchase and a camping lantern.
The store had a good range of quality products on sale, which where well priced.
A really positive experience along with great customer service from the team.
Thank you.
2026年8月20日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
First time in shop
First time in shop today and had a great experience. Fantastic shop and had everything we needed. Adam helped us and explained everything about becoming a member, he even came downstairs to the till with us. Very happy customers and can’t wait to come back.
2026年8月21日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Abbie provided the best customer service
Abbie provided the best customer service I have experienced in a long time, she was so helpful and polite and all Woh a smile. Thanks Abbie
2026年8月21日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Outstanding 🤌🏾
Everytime I enter this store I get the best service, today was one of those days.Chris had SO MUCH PATIENCE with me and helped me loads very clued up fella and I always feel reassured when I leave the store , Eddie was also very helpful, lovely and kind .This store needs more employees like Chris and Eddie making my experience smooth sailing .
2026年8月18日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Vegan walking boots
Chris was really helpful in finding vegan walking boots! Thanks so much.
2026年8月18日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Birkenhead branch.
I use the Birkenhead branch regularly and the staff are friendly and helpful.
2026年8月15日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Served today by Abbie
Served today by Abbie. Great little gem of a shop with helpful service always. Thanks again.
2026年8月16日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Served by Adam
Served by Adam, very helpful, ordered guide ropes which weren't in stock. Picked up on Saturday. Fabulous service.
2026年8月15日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
This is a great shop with super helpful staff.
This is a great little shop with super helpful and professional staff.
I just bought some walking shoes and Mimi (manager?) assisted me.
I tried on a couple of pairs in different sizes and was very patient with me until I got exactly what I needed.
She explained that joining the Go Outdoors club would discount my purchase so I decided to join and to further benefit I bought some socks which were on offer.
All in all a much better experience (brilliant customer service) than I have in most retailers recently.
I heartily recommend visiting!
2026年8月15日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great products at great prices and…
Great products at great prices and super friendly staff
2026年8月7日
GO Outdoors - Birkenhead (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
This Birkenhead shop is fantastic
This Birkenhead shop is fantastic. Plenty of Sri l and all staff are so helpful.
I would not go anywhere else Abbie was really great and knew her stuff.
2026年8月11日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Good service from Abbie
Abbie was very helpful and assisted me choose the right walking shoes I wanted.
2026年8月13日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Friendly, helpful staff
Eddie was very helpful and patient showing me lots of pairs of boots while I took a while deciding. Abbie and Adam were also friendly and helpful, giving useful directions etc to other places in Birkenhead.
2026年8月11日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Really helpful and friendly staff
Really helpful and friendly staff, great products and decent price.
2026年7月25日
GO Outdoors - Birkenhead (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent customer service from both…
Excellent customer service from both Adam on the shie section and the lady at the till.
2026年8月9日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Fab service by Abbie today for our…
Fab service by Abbie today for our scouting trip- including the discounts we could get. Thanks so much for this!!
2026年8月7日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service from Abbie
Fantastic service from Abbie. We rang in advance, she put the shoes away for us. When we got there she sorted out our membership, and helped as much as possible. Many thanks.
2026年8月7日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
As usual excellent service
As usual excellent service from Eddie and Abbie when we went in to purchase mid walking boots. Always helpful in the Birkenhead store whoever is in the store.
2026年7月30日
自発的なレビュー
GO Outdoors - Birkenhead (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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