Went in to collect my order which I needed for the next day which said was in stock but unfortunately wasn't. I didn't have time to travel to another store to collect. So John kindly offered to pick... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Fantastic experience! All the staff were extremely helpful and knowledgeable about their products. Big shout out to Tom who went above and beyond to help us and provided discounts that we were unaware... もっと見る
Visited the Blackpool Express store yesterday with my wheelchair bound aunt. I was looking for freezer blocks so one of the young men sales assistants (Tom) took me upstairs and found the right pro... もっと見る
企業が回答しました
As the rucksack I wanted couldn't be found in the shop I asked if I could order one but was told there was none available. I later found one online & ordered it. After the order was accepted I wasn't... もっと見る
企業が回答しました
企業情報
GO Outdoors - Blackpool (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Victoria Street, FY1 4RJ, Blackpool, 英国
- 01253 200909
4.9
優良
324件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thanks for the team at Go Outdoors
Thanks to the team at Go Outdoors, Blackpool, and in particular, Sam, for his product knowledge and endless patience, which left us as two very satisfied customers, both purchasing Scarpa hiking books.
2026年9月26日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Swiftly and with style
2026年8月24日
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Staff are brilliant, especially John 👏
Went in to collect my order which I needed for the next day which said was in stock but unfortunately wasn't. I didn't have time to travel to another store to collect. So John kindly offered to pick up the order from another store for me and fetch back to Blackpol for me to collect first thing next morning.
Ten out of ten for customer service. Whenever I've been in, all staff are always really good, attentive and patient aswell. Especially with kids trying on several pairs of shoes. Highly recommend. Thank you very much 😊
2026年8月29日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Ordered 2 man tent online- in shop next…
Ordered 2 man tent online- in shop next day- simple pick up- excellent speedy service!!
2026年8月12日
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent shop I get a lot of my…
Excellent shop I get a lot of my clothes from here, staff are a delight to talk to always friendly, shame it’s closing down as Blackpool doesn’t have many outdoor shops.
2026年8月21日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service
Great collect and go from Blackpool branch after ordering on line previous evening.
Staff efficient, professional and friendly.
2026年8月14日
GO Outdoors - Blackpool (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
GO Outdoors - Blackpool (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
excellent
I got my camping tent and boots from here for my son's DE, good products and staff excellent, very informative.
2026年8月1日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Very helpful in the Blackpool store.
I went into the Blackpool store today. Was served by a very pleasant helpful young man called Sam. He knew his products and recommended suitable ones for me. Came away with shoes and sandals.
2026年7月20日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Peter the legend
Went into the store with my partner looking for some new things to take camping. We went upstairs and were greeted by Peter who had no long just started, he was extremely kind and patient while we were trying out bags make sure to show us how to correctly adjust them, I would definitely recommend going in store for any questions you may have.
2026年6月9日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Everytime me and my partner have been…
Everytime me and my partner have been in Jon and Peter always greet us and are so friendly. They are very helpful and understanding of what it is we are looking for. They are lovely staff and no doubt we will continue to come here.
2026年6月9日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Prompt customer service ,easy…
Prompt customer service ,easy transaction info and delivery service spot on .recommended .
2026年5月23日
GO Outdoors - Blackpool (Express) からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
They had great customer service
They had great customer service. Juliette was very informative.
2026年5月11日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
I needed some new walking boots last…
I needed some new walking boots last week. I was served by Sophie who was very helpful in helping me to choose the correctly sized pair which involved her going to the stockroom three times until this was done.
2026年4月23日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Staff all friendly making sure you have…
Staff all friendly making sure you have everything you needed. And as I was paying even ran upstairs to get an item I couldn’t find for me. So very exceptional service always make you feel welcome.
2026年4月16日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Happy Customer
The staff are very welcoming, when you go in you're greeted positively and offered assistance. They're very well-informed on the products as well. Product selection is a little limited, but Sam said they are getting new branded products in soon. Good sale selection too got some bargains.
2026年3月26日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very good range of boots
Very good range of boots, Sophie was very helpful in getting different sizes in different styles, and was very patient.
2026年3月15日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Paul was very helpful and amazing…
Paul was very helpful and amazing service and very happy
2026年1月24日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
The person who helped me with my…
The person who helped me with my coat,Sophie was excellent.
2025年11月18日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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