Went in to collect my order which I needed for the next day which said was in stock but unfortunately wasn't. I didn't have time to travel to another store to collect. So John kindly offered to pick... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Excellent shop I get a lot of my clothes from here, staff are a delight to talk to always friendly, shame it’s closing down as Blackpool doesn’t have many outdoor shops.
企業が回答しました
Fantastic experience! All the staff were extremely helpful and knowledgeable about their products. Big shout out to Tom who went above and beyond to help us and provided discounts that we were unaware... もっと見る
Visited the Blackpool Express store yesterday with my wheelchair bound aunt. I was looking for freezer blocks so one of the young men sales assistants (Tom) took me upstairs and found the right pro... もっと見る
企業が回答しました
企業情報
GO Outdoors - Blackpool (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Victoria Street, FY1 4RJ, Blackpool, 英国
- 01253 200909
4.9
優良
323件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GO Outdoors - Blackpool (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Friendly staff helped
Friendly staff helped, sadly there was a lack of sizes available in the jackets but I found one that wasn't too unreasonable that fitted.
2025年10月2日
GO Outdoors - Blackpool (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
I was able to purchase exactly what I…
I was able to purchase exactly what I wanted. The staff were friendly & helpful. Price was great.
2025年9月18日
GO Outdoors - Blackpool (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
very helpful
the staff was very helpful tom and sam very informative... had to buy a membership card to be able to access the sales but it was an investment as I will definitely be coming back. thank you kindly
2025年8月11日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Above and Beeyond
Me and my friend are getting into hiking and camping so we need some gear for it and we went here as we are local to Blackpool… all staff are very friendly, talked us through what we need and made us feel welcome and like they wanted to help, some stores try to rush you out or don’t care… left with some sleeping bags, torches and we will definitely be coming back… thank you to the staff team lovely people
2025年8月27日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
I came here a few times during our…
I came here a few times during our visit due to me having a membership and trusting your clothing that isn’t the issue it’s how scruffy the outside looks with I’m unsure who they are but women sitting outside in the chairs smoking parents with kids walking in and your greeted by scum sitting smoking and staff don’t tell them to move. It was the same women all 3 days either myself or my partner came in we wouldn’t bring the kids near the shop with them smoking so close to the entrance never been so disgusted by a go outdoors before
2025年8月22日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
my friends and I came in to look for…
my friends and I came in to look for camping stuff from Leeds, brilliant service and got everything we needed thankyou
2025年8月11日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Short shorts
Went in looking for a pair of Brasher shorts instead ended up with 2 pairs of Peter Storm.
Really pleased with how courteous and helpful the staff were.
Cheers
2025年7月30日
GO Outdoors - Blackpool (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Made very welcome by Tom the manager…
Made very welcome by Tom the manager who was very helpful and a pleasant chap to talk to.
2025年8月1日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I have never had a problem with anyone…
I have never had a problem with anyone at the store very helpful staff and nice makes a change in today's world
2025年7月27日
GO Outdoors - Blackpool (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service and great prices
Was welcomed by pleasant staff, even 12 minutes before closing time! Found exactly what I wanted and there was even a buy one get one half price offer. Was also able to place an order, with free home delivery. Delighted with my purchases - so much choice for a relatively small shop - and the staff ( served by Adam) were really friendly and helpful 👍
2025年7月14日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Called in the Blackpool store around…
Called in the Blackpool store around 5pm,the assistant was very welcoming,the staff member that dealt with my sale was excellent!My grandson who I was buying the Peter Storm footwear does not like trying footwear on,hes a bit strange that way!!The assistant was knowlegable and interested into what the footwear was for. My grandson loves his walking trainers that im going to the shop to buy him another pair exactly the same.Great service and a great team members.
2025年7月4日
GO Outdoors - Blackpool (Express) からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great service and great prices…
Great service and great prices especially with the member discount. The training shoes I bought look good and feel great. Staff were very helpful and a pleasure to talk to.
2025年6月24日
GO Outdoors - Blackpool (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
A good experience..,,
A good experience and thanks to Tom for advising me on my intended purchase.
2025年6月20日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Good for expert advice
After the longest dry spell on record these past couple of months it's a culture shock to experience rain, especially heavy rain. Hence the reason for going into the shop After the reason the current waterproof clothes weren't waterproof.
So it was to buy newer waterproof clothes that will cross fingers keeping me dry for the foreseeable future!!!
2025年6月4日
GO Outdoors - Blackpool (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
A member of staff went out of his way…
A member of staff went out of his way to be helpful. Great.
2025年5月21日
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Staff engaged and helpful got served…
Staff engaged and helpful got served quickly by sam
2025年5月15日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Well trained and friendly knowledgeable…
Well trained and friendly knowledgeable staff. Thanks Tom for your help choosing footwear.
2025年5月8日
GO Outdoors - Blackpool (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Visited the Blackpool store on Good…
Visited the Blackpool store on Good Friday. Staff very helpful and friendly. Very happy with our purchase and service we received
2025年4月24日
GO Outdoors - Blackpool (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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