Went in to collect my order which I needed for the next day which said was in stock but unfortunately wasn't. I didn't have time to travel to another store to collect. So John kindly offered to pick... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent shop I get a lot of my clothes from here, staff are a delight to talk to always friendly, shame it’s closing down as Blackpool doesn’t have many outdoor shops.
企業が回答しました
Fantastic experience! All the staff were extremely helpful and knowledgeable about their products. Big shout out to Tom who went above and beyond to help us and provided discounts that we were unaware... もっと見る
Visited the Blackpool Express store yesterday with my wheelchair bound aunt. I was looking for freezer blocks so one of the young men sales assistants (Tom) took me upstairs and found the right pro... もっと見る
企業が回答しました
企業情報
GO Outdoors - Blackpool (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Victoria Street, FY1 4RJ, Blackpool, 英国
- 01253 200909
4.9
優良
323件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great help
The lads in there were absolutely excellent, helped me find and recommended the perfect items for my trip.
2025年5月2日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Tom was really helpful on getting the…
Tom was really helpful on getting the right Merrell walking shoes for my wife. Very pleased with the purchase and all the staff were pleasant and helpful
2025年4月27日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Popped in to buy a parka
Popped in to buy a parka we’d seen online. Nothing out on display so we were about to leave but Tom said he thought he had what we were looking for in the stockroom. A few minutes later he appeared with exactly what we were looking for. Great customer service. Thanks.
2025年4月19日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Friendly and knowledgeable staff
Tom and the team were friendly and helpful with lots of good advice.
2025年4月18日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Was very friendly and professional
Was very friendly, straightforward and professional experience all around. Will definitely be back.
2025年4月17日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
GO Outdoors - Blackpool (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Go outdoors express, showing their bigger colleagues in Bootle how to give great customer service.
Tom and his colleague were a credit to Go outdoors, Blackpool. We had a great crack and they saved me some money to boot. Thanks Tom, I hope you see that your attitude and knowledge is very much appreciated. 👍 👏 👏
2025年4月12日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Helpful staff
Sam was very helpful and made it easier to shop and find what we were looking for.
2025年4月11日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Tom was brilliant
Tom , was extremely helpful good product knowledge & he informed of the Go Outdoors membership card . Tom is an asset to the company.
2025年4月6日
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Five Star Customer Service
Visited the Blackpool Express store yesterday with my wheelchair bound aunt. I was looking for freezer blocks so one of the young men sales assistants (Tom) took me upstairs and found the right product. He also explained the advantages of joining the members club and was extremely helpful and friendly.
Meanwhile, as I had had to leave my aunt outside as no wheelchair access, one of the other sales assistants had kept an eye on her and also helped her choose and buy some batteries.
Will definitely return to this store to buy my next RAB jacket !
2025年4月5日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Brilliant service
The shop is easy to access, very thoroughly stocked with everything you need and all at a great price. The service from the staff was also fantastic. Tom could not have been more helpful with my requests and his knowledge of products was very detailed.
2025年4月4日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Blackpool (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I use a go outdoors local.
I use a go outdoors local.
They have a very good selection of goods in a small shop yet it does not seem confined.
The staff are always helpful and friendly
2025年3月27日
GO Outdoors - Blackpool (Express) からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
superb service
was served by sam at blackpool store...this guy knows everything there is to know about shoes....very knowleadgeable...friendly...and excellent customer service provided...will definately get my next pair there...10/10
2025年3月27日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent shop with great staff
This is a very good shop which is very well stocked with a good range of quality items which are typically very competitively priced.
The staff are always very welcoming without being pushy, and on our latest visit March 23, we were served by Sam who was a credit to the GO Outdoors brand.
2025年3月23日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service
Excellent service, friendly, knowledgeable staff.
Some great brands at great prices
2025年3月24日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Greeted by friendly politeful staff
Greeted by friendly politeful staff, served by Tom. Great store, good choice, well set out, fantastic prices. Got everything we needed
2025年3月16日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Friendly and polite staff
Visited Blackpool for the day. Fab shop. Served by Sam, very polite and friendly. Thank you, would definitely visit again.
2025年3月13日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。