GO Outdoors - Bristol レビュー 

3,826
TrustScore 5段階評価の5

4.8

Tramway Road, Bath Road, BS4 3DS Bristol, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Item faulty when used for 1st time. Returned to store, unfortunately lost receipt but could locate purchase from membership card. No stock in store, staff unable to order it in for me as replacement,... もっと見る

5つ星のうち5の評価

Went to go outdoors as I wanted help and advice about taking my disabled wife fishing, I was served by a very friendly and helpful gentleman called Andy who gave me time and patience advising me wha... もっと見る

企業が回答しました

5つ星のうち5の評価

What fantastic service we got from Mariam today int he Bristol shop. She assisted us with trying to find suitable shoes for my husband both in your shop and then when you didn’t have the correct si... もっと見る

企業が回答しました

5つ星のうち5の評価

Went to purchase a few small items and collect an order at the same time. Staff were genuinely helpful. Mariam, in particular, was extremely friendly and helpful. If only all interactions with staff a... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Bristol について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Tramway Road, Bath Road, BS4 3DS, Bristol, 英国

  • 01174 280761

4.8

優良

TrustScore 5段階評価の5

3826件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(3,826)

過去12か月のレビュー数: 35,045

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Went to go outdoors as I wanted help…

Went to go outdoors as I wanted help and advice about taking my disabled wife fishing, I was served by a very friendly and helpful gentleman called Andy who gave me time and patience advising me what I needed, where we could fish and how to get there.
We will need more fishing tackle and I will definitely return.

2026年8月18日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Item faulty when used for 1st time

Item faulty when used for 1st time. Returned to store, unfortunately lost receipt but could locate purchase from membership card. No stock in store, staff unable to order it in for me as replacement, given gift card to buy when in stock but can't use it online to buy product so will have to keep going to the shop. Staff were dismissive and unhelpful. Have complained via customer services. Whole process really disappointing.

2026年8月11日
5つ星のうち5の評価

Very helpful footwear assistance

Very helpful footwear assistance thank you Robin

2026年8月18日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Mariam's service was excellent and the…

Mariam's service was excellent and the price I paid for quality products was great.

2026年8月17日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Mariam served us while shopping for…

Mariam served us while shopping for hiking boots. She was so attentive and her advice was excellent, going above and beyond with tips to ward off blisters. Great and rare customer experience

2026年8月16日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Mariam was a super helpful shop…

Mariam was a super helpful shop assistant who gave me excellent service and advice.
My only disappointment was the limited range of boots… this is of course beyond Mariam’s control so if it was a review only for her it would be 5 stars

2026年8月16日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Mariam

Busy, helping all, with good vibes despite end of day, rang and helped in all ways

2026年8月16日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Mariam was great!

Mariam was great! She helped us find a pair of wellies and was super knowledgeable about the footwear section.

2026年8月16日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Exemplary service: Mariam

Went to purchase a few small items and collect an order at the same time. Staff were genuinely helpful. Mariam, in particular, was extremely friendly and helpful. If only all interactions with staff at this store were as good as this. Mostly, I’d say they are, but there have been exceptions! So… full credit to Mariam, who made the whole experience straightforward and delightful. Thank you!

2026年8月15日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

What fantastic service we got from…

What fantastic service we got from Mariam today int he Bristol shop. She assisted us with trying to find suitable shoes for my husband both in your shop and then when you didn’t have the correct size phoned to see if she could hold a pair at another branch.
We then bought shoes for myself and needed to renew our card and again Mariam was extremely helpful sorting out making sure the new card was working on his phone.
It made shopping on a very hot day a pleasant one.
Thankyou

2026年8月15日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served by Robin who was very…

I was served by Robin who was very knowledgeable and very patient. It made for a great experience

2026年8月14日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service in Shoe Department

I'd just like to say how helpful Robin was in the shoe department today. I was needing walking shoes and he was very helpful and was great with advice too, on fit and how to lace. Tis rare these days for assistants to go the extra mile..thanks Robin! I wouldn't have had the same experience on-line... !! I came away with two pairs!! 😀

2026年8月14日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Dhruv the goat he put up with all my…

Dhruv the goat he put up with all my annoying questions. Got everything I needed for my hiking trip in one go.

2026年7月26日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service friendly service and Andy…

Great service friendly service and Andy Tripp was great on the fishing department

2026年8月11日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Camp bed for festival

Item we wanted was in stock, and several members of staff were very helpful. The shop was clean and when it was a bit busy, a member of staff opened another till. Mia at the till and Maryrie on the shop floor we very kind and knowledgeable.

2026年8月10日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly and helpful staff

Went in an hour before closing and despite the fact there were lots of customers still browsing we were still very well looked after :) thank you to Mia and Marysia for all your help !! Lovely friendly customer service <3

2026年8月10日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Mariam was super helpful with fitting…

Mariam was super helpful with fitting shoes. When I couldn’t find any that fit she directed me to right site online

2026年8月10日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Today the staff at this branch went…

Today the staff at this branch went above and beyond. The simply wonderful Harris and Marysia really knew their stock and found me not one but two out of stock items. Thank you for excellent customer service. I will definitely be visiting again.

2026年8月6日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Exceptional service as usual from Andy…

Exceptional service as usual from Andy Tripp at fishing section.

2026年8月4日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff are always helpful polite and…

Staff are always helpful polite and informative. Andy in the fishing department was especially helpful, full of advise in all aspects and customer care. He and all the staff are a credit to the company. I enjoyed my visit and came away Happy.

2026年8月4日
自発的なレビュー
GO Outdoors - Bristol ロゴ

GO Outdoors - Bristol からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

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