I had very specific needs when choosing a climbing rope, especially given the weight I needed to carry on my expedition. Mariam went above and beyond to meet my requirements with a warm, proactive att... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I had very specific needs when choosing a climbing rope, especially given the weight I needed to carry on my expedition. Mariam went above and beyond to meet my requirements with a warm, proactive att... もっと見る
企業が回答しました
Mariam - in the walking boots department - was amazing. I explained a problem with my son's feet and the support he needed, and she immediately was able to recommend things that would help. We cam... もっと見る
企業が回答しました
After failing to remove a radio frequency anti-theft tag from my in-store purchase, Go-Outdoors expected me to drive 30 mile round trip (1 hr of my time) back to my nearest store in order to rectify t... もっと見る
What fantastic service we got from Mariam today int he Bristol shop. She assisted us with trying to find suitable shoes for my husband both in your shop and then when you didn’t have the correct si... もっと見る
企業が回答しました
当該企業による記述
当該企業による記述

Tramway Road, Bath Road, BS4 3DS, Bristol, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I'd just like to say how helpful Robin was in the shoe department today. I was needing walking shoes and he was very helpful and was great with advice too, on fit and how to lace. Tis rare these days for assistants to go the extra mile..thanks Robin! I wouldn't have had the same experience on-line... !! I came away with two pairs!! 😀

GO Outdoors - Bristol からの回答
Dhruv the goat he put up with all my annoying questions. Got everything I needed for my hiking trip in one go.

GO Outdoors - Bristol からの回答
Great service friendly service and Andy Tripp was great on the fishing department

GO Outdoors - Bristol からの回答
Item we wanted was in stock, and several members of staff were very helpful. The shop was clean and when it was a bit busy, a member of staff opened another till. Mia at the till and Maryrie on the shop floor we very kind and knowledgeable.

GO Outdoors - Bristol からの回答
Went in an hour before closing and despite the fact there were lots of customers still browsing we were still very well looked after :) thank you to Mia and Marysia for all your help !! Lovely friendly customer service <3

GO Outdoors - Bristol からの回答
Mariam was super helpful with fitting shoes. When I couldn’t find any that fit she directed me to right site online

GO Outdoors - Bristol からの回答
Today the staff at this branch went above and beyond. The simply wonderful Harris and Marysia really knew their stock and found me not one but two out of stock items. Thank you for excellent customer service. I will definitely be visiting again.

GO Outdoors - Bristol からの回答
Exceptional service as usual from Andy Tripp at fishing section.

GO Outdoors - Bristol からの回答
Staff are always helpful polite and informative. Andy in the fishing department was especially helpful, full of advise in all aspects and customer care. He and all the staff are a credit to the company. I enjoyed my visit and came away Happy.

GO Outdoors - Bristol からの回答
Staff are very approachable and helpful and Andy is very knowledgeable about the fishing products

GO Outdoors - Bristol からの回答
Great range of fishing products. Andy helped us very well

GO Outdoors - Bristol からの回答
Lucy was brilliant! Her customer service was 10/10.
I had a faulty air bed to return and was buying a tent. She kindly made me aware of an offer of getting an airbed for £2 with the tent! Saving me &10 pounds!
Thank you so much Lucy.

GO Outdoors - Bristol からの回答
Wonderful, friendly staff, well informed and responsive to our inexperience. Kat and Karin were especially helpful and even the smiling lad on the way out made us feel that the it was well worth the trip. (Shame the toilets were out of order, but hey, first world problems!) Dunelm over the road made us coffee. 🤣

GO Outdoors - Bristol からの回答
Andy was helpful helping me find what I wanted today in the fishing department

GO Outdoors - Bristol からの回答
Service was poor and no refund issued despite store manager assuring me it would happen without me having to chase for it

GO Outdoors - Bristol からの回答
I had an amazing shopping experience with Kate today in the Bristol store. Can’t beat go outdoors

GO Outdoors - Bristol からの回答
I had issues with my membership card and applying additional discount that I had received, for a high value item, after speaking with store staff, he understood the issue and said at the till, all can be fixed. Luckily I had someone who knew her stuff (Mia) at the till and with a few clicks fixed my membership account issues . This enabled me to make my purchase with the additional discount that I had, I was very pleased with the service I received on what was a busy day at the till.

GO Outdoors - Bristol からの回答
Brilliant service! Bought a cooler with an unknown defect that needed to be fixed but didn’t effect use, took it back and was offered a refund or if I wanted to keep it but for £10! Massive savings so took the cooler for cheaper! Big thanks to Lucy for the help!

GO Outdoors - Bristol からの回答
Lucy and Heidi were extremely helpful on our visit today. Nothing was too much trouble. They made contact with the Cribbs Causeway store to cancel a click and collect order for us, as we’d been unable to get through on the phone. We walked away with a better tent than initially ordered plus the air shelter that had been cancelled from the original order from the other store, because it was unavailable. Thank you for your help.

GO Outdoors - Bristol からの回答
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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