Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I... もっと見る
企業が回答しました
所在地
所在地を変更South Street 3, DT1 1BL Dorchester, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of... もっと見る
企業が回答しました
Heidi was superb. She should be promoted and given a pay rise. She knew precisely what I needed and where to find it. Dealing with Heidi was like watching an expert guide you effortlessly through a wo... もっと見る
企業が回答しました
Faced with an array of water bottles Amy and Tom were extremely helpful in helping me select one. I wish to add that I am 82 years old and they didn’t treat me as a fool. Most unusual and appreciated... もっと見る
企業が回答しました
企業情報
GO Outdoors - Dorchester (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
South Street 3, DT1 1BL, Dorchester, England, 英国
4.9
優良
261件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service received from Big Callum…
Great service received from Big Callum and Amy....thank you very much.
2026年5月20日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Excellent friendly service from Amy and…
Excellent friendly service from Amy and Ellie. I was able to purchase the sandals I wanted
2026年5月20日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Amy in the Dorchester store was really…
Amy in the Dorchester store was really friendly and helpful when I visited today
2026年5月20日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent enthusiastic service
Excellent enthusiastic service , lady staff member Ellie was superb, very good range of choices
Please make ‘click & collect’ work for collection in Dorchester!
2026年5月20日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Great service from Amy
Great service from Amy and with a smile which makes a big difference.
2026年5月20日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Both members of staff were very polite…
Both members of staff were very polite and helpful
2026年5月19日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer focus.
Duncan was extremely helpful finding the appropriate OS Map for us. Very customer focused.
2026年5月2日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
GO Outdoors - Dorchester (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Everything we needed was in stock for…
Everything we needed was in stock for our hike and with help of a young gentleman (didnt get his name, but had a beard) and Amy at the till, we were served politely and quickly.
2026年5月18日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great customer service
Great customer service. Friendly staff and made a real effort to help me choose the right new jacket. Well priced and great quality
2026年5月18日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fantastic service
A very worthwhile trip to GoOutdoors Dorchester recently!
My client suffering with Dementia was well looked after by Heidi. She was very helpful and patient ...and we left the store with a lovely pair of trainer/walking shoes.
Will visit again.
2026年5月14日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff and friendly
Very helpful staff and had great knowledge in the product I was buying.
Thank you.
2026年5月16日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
I was served by Callum
I was served by Callum, really friendly and helpful advice. Highly recommend this store!
2026年5月16日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
GO Outdoors - Dorchester (Express) からの回答
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Dorchester (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Efficient and friendly service
I nipped in to buy a waterproof as it was raining and Heidi was very helpful. Excellent service and very pleased with my jacket.
2026年5月13日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Not visited Go Outdoors before
Not visited Go Outdoors before, was on holiday and popped in as I needed a new pair of lightweight hiking boots. Excellent service and very helpful, signed up to storecard and got further bluelight card discount. Chose Merrell boots at a good price.
2026年5月14日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service thank you!
2026年5月14日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great Shopping Experience
Shopping was made easy, with the help of the staff. Great selection of clothing available.
Ellie was most helpful, thaNKYOU.
2026年5月14日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
So good to be served by Ellie who had a…
So good to be served by Ellie who had a great sense of humour and excellent knowledge of the products. The whole shopping experience was a pleasure.
Thanks Ellie
2026年5月13日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。