The store was closing down and I managed to get a cutlery set for £1. I had to wait for the 2 emaciated employees to drag themselves to the counter, both looking red eyed and dry mouthed. I could see... もっと見る
企業が回答しました
所在地
所在地を変更High Street 206, EX4 3EB Exeter, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Rob was super helpful, and gave outstanding customer service. It's such a shame the Exeter High St branch is closing. End of an era, first Millets, then Blacks, sad times.
企業が回答しました
Great staff at the Exeter "Express" branch, friendly and helpful but not intrusive. So why are you now closing this high street branch, leaving only the retail park store, outside of the city centre?... もっと見る
企業が回答しました
Duncan was a massive help. He had patience and time to make sure we had the correct replacement air beam. I cannot believe your closing the store let alone letting Duncan leave. He is a real a... もっと見る
企業が回答しました
企業情報
GO Outdoors - Exeter (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
High Street 206, EX4 3EB, Exeter, England, 英国
5.0
優良
1433件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Rob helped our bike packing
We come into Exeter town store today with some questions for our up coming bike tour, rob talked us through what we are likely to need and helped with all of our questions, great guy! We got out tent, Matt’s, stove and come away with some children’s shoes and work trousers! Could not recommend enough
2026年7月12日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Customer service was excellent rob the…
Customer service was excellent rob the bearded wonder was great we came out with more than we went in for cheers
2026年7月8日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Exeter store review
Rob in Exeter store was very helpful, answered all my questions and helped to choose the right equipment for me. Service with a smile. Highly recommend
2026年7月12日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Rob was great
2026年6月15日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Rob with the beard was very friendly…
Rob with the beard was very friendly and extremely helpful. I hope he enjoys his biscuit!
2026年7月8日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Walking shoes
I called in earlier to look for walking shoes. Adam and Rob were both really helpful. I am very pleased with my purchase.
2026年7月9日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We called in to see if we could get a…
We called in to see if we could get a few extra bits we needed while camping locally. A very nice chap called Rob helped us find exactly what we needed. He also renewed our membership card (we didn't realise it had expired) Nothing was too much trouble and he gave us some tips on the local area! All in all, top drawer service!
2026年7月6日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Bearded Rob was really helpful when…
Bearded Rob was really helpful when selecting new water bottles - he even effectively put me off my initial choice with his honesty! We now have a better choice for us
2026年7月8日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Rob was a legend and super helpful
2026年7月8日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Rob was so friendly and helpful
2026年7月8日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Rob was unbelievably helpful and…
Rob was unbelievably helpful and welcoming. I’m relatively new to hiking so had a lot of questions and he was more than happy to help answer them and point me in the right direction; some of the the best customer service I’ve ever had. I hope to see him in another shop after this one closes, he’s a great ambassador for the company.
2026年7月1日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Rob was really helpful
Rob was really helpful, as I had an issue with my membership card and he sorted it out for me. Thank you!
2026年7月7日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Really good service from Rob
Really good service from Rob, helped me find everything I needed
2026年7月7日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Rob was fantastic great at showing well…
Rob was fantastic great at showing well priced deals
2026年7月7日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very handy shop
Very handy shop, quality gear, decent prices, and fun and friendly service from the kind man Rob with the great beard 🏕️✨😄
2026年7月6日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Rob in go outdoors was super helpful we found everything we needed and was served with a smile and also used his discount card saved us £50!
Rob in go outdoors was super helpful q a
2026年7月6日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。