The store was closing down and I managed to get a cutlery set for £1. I had to wait for the 2 emaciated employees to drag themselves to the counter, both looking red eyed and dry mouthed. I could see... もっと見る
企業が回答しました
所在地
所在地を変更High Street 206, EX4 3EB Exeter, England, GB
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レビュアーのコメントを見てみましょう
Rob was super helpful, and gave outstanding customer service. It's such a shame the Exeter High St branch is closing. End of an era, first Millets, then Blacks, sad times.
企業が回答しました
Great staff at the Exeter "Express" branch, friendly and helpful but not intrusive. So why are you now closing this high street branch, leaving only the retail park store, outside of the city centre?... もっと見る
企業が回答しました
Duncan was a massive help. He had patience and time to make sure we had the correct replacement air beam. I cannot believe your closing the store let alone letting Duncan leave. He is a real a... もっと見る
企業が回答しました
企業情報
GO Outdoors - Exeter (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
High Street 206, EX4 3EB, Exeter, England, 英国
5.0
優良
1433件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Rob was delightful
Rob was delightful. Very helpful and especially his energy and smile is very infectious. Thank you so much, Rob.
2026年6月25日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Really friendly
Really friendly, good advice and good prices. Thanks Rob for the help!
2026年6月23日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
helpful staff
rob and adam were very helpful and funny - please give them a biscuit 😁
2026年6月23日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Ice blocks for cats
Rob at Exeter branch really helped me out with ice blocks for camping and keeping cats cool! Grateful easy going and clear.
2026年6月22日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The awesome Rob
2026年6月22日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
The sales assistant was helpful
The sales assistant was helpful, approachable and polite
2026年6月22日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Rob was vary helpful
Rob was vary helpful, positive and cheerful making the experience great
2026年6月22日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Rob was kind and very helpful much…
Rob was kind and very helpful much appreciated
2026年6月21日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Rob was awesome
2026年6月18日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Rob was amazing fun great customer…
Rob was amazing fun great customer service skills generally a nice lad and found me all the best offers . Would defo be returning :)
2026年6月17日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Rob and Ben were very helpful
Rob and Ben were very helpful. I asked for a couple of items to be put by for 2 hours and on my return I tried them on and bought those plus other things.
Great and cheerful service all round thank you
2026年6月17日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Usual above excellent service
Usual above excellent service.
This whole team deserve their bodyweight in biscuits. Especially Rob!
Sadly Head office don't seem to read these reviews...
2026年6月17日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Exeter "Express" store closing!
Great staff at the Exeter "Express" branch, friendly and helpful but not intrusive. So why are you now closing this high street branch, leaving only the retail park store, outside of the city centre? You're a store for active outdoor people, but looks like you want all your customers to get to you by car 😗
2026年6月17日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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