The store was closing down and I managed to get a cutlery set for £1. I had to wait for the 2 emaciated employees to drag themselves to the counter, both looking red eyed and dry mouthed. I could see... もっと見る
企業が回答しました
所在地
所在地を変更High Street 206, EX4 3EB Exeter, England, GB
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レビュアーのコメントを見てみましょう
Rob was super helpful, and gave outstanding customer service. It's such a shame the Exeter High St branch is closing. End of an era, first Millets, then Blacks, sad times.
企業が回答しました
Great staff at the Exeter "Express" branch, friendly and helpful but not intrusive. So why are you now closing this high street branch, leaving only the retail park store, outside of the city centre?... もっと見る
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Duncan was a massive help. He had patience and time to make sure we had the correct replacement air beam. I cannot believe your closing the store let alone letting Duncan leave. He is a real a... もっと見る
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企業情報
GO Outdoors - Exeter (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
High Street 206, EX4 3EB, Exeter, England, 英国
5.0
優良
1433件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Been after one of the new oxe flux mats…
Been after one of the new oxe flux mats but have struggled to get it online. So I give a call to go outdoors in Exeter and Rob answered and assured me that they did have some so popped in and got one Was served by Rob. Really friendly guy. Very helpful. Does his best to help
2026年7月5日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great and specific service
Great and specific service, thank you to Rob, he was great!
2026年7月6日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Served by Rob who was really chatty and…
Served by Rob who was really chatty and friendly. Talking to us about my daughter’s imminent trip to Costa Rica. Helpfully told us about the socks being on offer.
2026年7月6日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Helpful advice
Paul, was really helpful giving good advice on walking boot features. Knowledge staff.
2026年6月19日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Thanks to Rob and Will !
Thanks to Rob and Will !! Awesome advices ! You can come whenever you want in Normandy, France, Fecamp ! See you :)
2026年7月5日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Rob was fantastic and super helpful
Rob was fantastic and super helpful. Helped me buy the right product which fitted my needs. Would recommend
2026年7月5日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Rob was a fantastic host
Rob was a fantastic host, as he has been in that shop under its different guises for many years. I really hope he will be transferred to another local camping shop in the group as he has always given myself and my friends fabulous service - just as he did on this occasion when buying a Victorinox Waiter.
2026年7月1日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Rob was very patient and understanding…
Rob was very patient and understanding helping me choose a pair of trainers today.
2026年7月2日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Rob and Alan were super helpful
Rob and Alan were super helpful. Really great advocates for the company. Thank you.
2026年7月1日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Rob who served us was really pleasant…
Rob who served us was really pleasant and helpful and got me a fantastic deal
2026年7月1日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Rob (beard!) was brilliant
Rob (beard!) was brilliant - helpful without being pushy. Showed us a range of chairs but then left us alone to mull it over. He strikes me as a man who would like a biscuit with his tea.
2026年7月1日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Good store with great staff !
Good store with plenty of selection, and the shop assistant Rob was lovely ! Would visit again
2026年6月30日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Rob is the GOAT
Was helped out by Rob, super friendly guy with a PHD in customer service. Give him a pay rise!
2026年6月29日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff all the times I've been, especially Rob, had a smile no matter how many pairs of shoes I sent him out for! Thanks to all of you!
2026年6月29日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Rob was a great energy guy who made the…
Rob was a great energy guy who made the shopping experience very enjoyable!
2026年6月29日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great product choice
Great product choice. Excellent prices.
Good customer by Rob with the beard.
2026年6月29日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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