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GO Outdoors - Exeter レビュー 

4,408
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH Exeter, GB

•
01392 531855

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had such a lovely experience buying my backpack for travelling today! Harry helped me make sure I got the right backpack for my trip, made sure it fitted me properly and was so knowledgeable and fri... もっと見る

企業が回答しました

5つ星のうち2の評価

Of 4 items showing as in stock on website, only 1 was actually in stock. ....but there were other more expensive options. Then got overcharged by £6 at checkout. Queried price and a hurried check... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited GO Outdoors Exeter today and received absolutely fantastic service from Sam. Sam was incredibly helpful, knowledgeable and patient, taking the time to explain everything clearly and an... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff at Exeter super helpful even when the store was extremely busy! Store had everything we needed for our camping trip. Great quality and competitively priced, some even on sale. Also worth taking... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Exeter について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, 英国

  • 01392 531855

4.8

優良

TrustScore 5段階評価の5

4408件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(4,408)

過去12か月のレビュー数: 34,600件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Lewis was exceptionally helpful as we…

Lewis was exceptionally helpful as we looked at what was the best type of shoe to wear for our big trek he was patient really informative and went over above. Very very grateful and we bought a pair of shoes thank you.

2026年5月31日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service & experience

Popped into the Exeter store to look at an e-bike. Josh was amazing, so knowledgeable, helpful & friendly. He is great credit to the store.

Alex was also very really helpful.

Briefly met the manager to give positive feedback & he clearly values his staff which also left a great impression.

A great experience, can really recommend.

Thank you so much
Tina

2026年5月30日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good service

Having spent over £400 in the Taunton store and the D of E discount not being applied properly we went into Exeter store. Cody and Harry were brilliant in sorting it out to refund us the discount owed.

2026年5月28日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

James was amazing!!

James was amazing!!! He was very helpful and showed us everything I need for my DofE. I would 100% recommend going to go outdoors to find your equipment!

2026年5月28日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Teaching problems with new bike

I went into Exeter store after having new bike issues.
Met Alix who is doing a bike apprenticeship. He was absolutely fabulous! He couldn’t do enough to help me out. He was very efficient and knowledgable and made the whole experience a breath of fresh air. This chap is a credit to go-outdoors and I am one very happy customer.

2026年5月28日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The young gentleman that served us was…

The young gentleman that served us was extremely helpful, even changed a item we selected which was damaged and we had not noticed so well done him

2026年5月27日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great Shop

Service in the shop in Exeter was excellent. Prices are good and a great selection of fishing gear. Thank you

2026年5月13日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The sales assistant was excellent

The sales assistant was excellent. We needed a refund on a purchase we were collecting and then a repurchase of the same shoes as when we ordered them the Go Outdoors card wasn’t accepted. Apparently due to there not being an email address attached to it. This was rectified by the sales assistant.

2026年5月11日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service.
Ordered online the wrong item was delivered. This item was worth far more than the item I ordered.
I attended the nearest store to exchange the item. This exchange was conducted with excellent service and I left with the item I had originally ordered with a discount. Thank you

2026年5月16日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was trying to find walking boots and…

I was trying to find walking boots and Harry was incredibly helpful as well as being endlessly patient!

2026年5月15日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Alix was super helpful assisting me in…

Alix was super helpful assisting me in the purchase of a replacement gas bottle and regulator.
The Exeter store is always a pleasure to visit.

2026年5月11日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Trying to find some new approach shoes…

Trying to find some new approach shoes Lewis was incredibly helpful and knowledgeable about all the different fittings of the different brands, rigidity of soles etc and most suitable ones for the job. Helped take our stuff to the tills. Fantastic experience and really appreciated Lewis’s helpful but non invasive manner, well done

2026年5月10日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lewis was very helpful with helping my…

Lewis was very helpful with helping my daughter get her Duke of Edinburgh kit.

2026年5月10日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lewis is great

Lewis is great! Very helpful indeed. Appreciate it.

2026年5月10日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fast efficient service and very happy…

Fast efficient service and very happy with my goods.

2026年5月1日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Paul was very nice

2026年5月3日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Would highly recommend a visit.

The store is so easy to navigate and finding the item I required was a simple process. Staff were very helpful and the price range is amazing. My entire experience was positive.

2026年4月13日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I visited Exeter Go Outdoors on Sunday…

I visited Exeter Go Outdoors on Sunday to buy trekking gear for my upcoming Mont Blanc hike. Igor was extremely helpful and knowledgeable. Nothing was too much trouble. I left feeling confident that I have all the necessary equipment and am prepared for the hike. Thanks, Igor - excellent service!

2026年4月26日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sofiia was very helpful

Sofiia was very helpful, polite and well informed about the product I was buying

2026年4月28日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Igor of the Exeter store provided…

Igor of the Exeter store provided outstanding customer service and knowledge of the local fishing area. Highly recommend

2026年4月25日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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