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GO Outdoors - Exeter レビュー 

4,408
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH Exeter, GB

•
01392 531855

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had such a lovely experience buying my backpack for travelling today! Harry helped me make sure I got the right backpack for my trip, made sure it fitted me properly and was so knowledgeable and fri... もっと見る

企業が回答しました

5つ星のうち2の評価

Of 4 items showing as in stock on website, only 1 was actually in stock. ....but there were other more expensive options. Then got overcharged by £6 at checkout. Queried price and a hurried check... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited GO Outdoors Exeter today and received absolutely fantastic service from Sam. Sam was incredibly helpful, knowledgeable and patient, taking the time to explain everything clearly and an... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff at Exeter super helpful even when the store was extremely busy! Store had everything we needed for our camping trip. Great quality and competitively priced, some even on sale. Also worth taking... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Exeter について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, 英国

  • 01392 531855

4.8

優良

TrustScore 5段階評価の5

4408件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(4,408)

過去12か月のレビュー数: 34,600件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Igor of the Exeter store provided…

Igor of the Exeter store provided outstanding customer service and knowledge of the local fishing area. Highly recommend

2026年4月25日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Good Customer Service

I ordered a barbecue online which arrived damaged, so returned it to my nearest Go Outdoors, for an exchange. Staff were pleasant, helpful and efficient in dealing with my complaint and replacing the damaged item. Only four stars for Go Outdoors online, as the package should have been better wrapped to prevent damage in transit and possibly marked as "fragile" - the store visit might not have been needed.

2026年4月21日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Wasn't told item was ready to collect

Wasn't told that the item was ready to collect after 10 days but was there when went in to check.

2026年4月16日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fishing advice

Paul in the fishing section of the Exeter site is a true gentleman. Spent time with me picking up a set up. Gave honest advice as to what I should and shouldn't buy. His knowledge and love for what he does was clear to see. Thank you Paul. Exeter is lucky to have you!

2026年4月20日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Where is my order

Where is my order. Still haven’t received any information as to when it is in store, ready for collection. That’s after mail informing certain items ordered are no longer available.
Basically lack of customer information.

2026年4月13日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great deals on exactly what I wanted…

Great deals on exactly what I wanted with a choice of options for all items I was after.

2026年4月3日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Purchase of walking shoes and snow boots

Sam T from the Exeter branch was very helpful and ensured I got a ‘price match’ and also helped me when picking my shoes and boots
Good service at the till as well as issues with my membership card were resolved thank you

2025年12月19日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Paul was very helpful and very nice…

Paul was very helpful and very nice with our questions about carp fishing

2026年4月13日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fishing equipment

Went to Go outdoors as my son would like to get into fishing, we have no clue when it comes to this hobby. We were met with Paul from the Exeter branch who was extremely helpful pointing out the best rod to buy and keeping the cost down, he pointed out a rod that was actually cheaper than the one I had originally picked up. Really impressed with Paul's knowledge and helpfulness we will be going back.

2026年4月13日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

5つ星のうち5の評価

Father and son fishing gear

Myself and son went in today 12/4/26 to get a few bits to update his fishing gear. We was greeted by a lovely gentleman called Paul, who was very knowledgeable on fishing equipment and guided us in the right direction. We ended up buying two new carp rods and two reels plus a few little bits and pieces. One very happy son

2026年4月12日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Robbie was very helpful with both the…

Robbie was very helpful with both the purchase and installation of my roof tent. Had great people skills and knowledge.

2026年4月10日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Go outdoors Exeter. Iain

We went to Go outdoors Exeter and were looking for a new back pack and a few other items. Iain was very helpful and informative.

2026年4月11日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Brilliant service and assistance

2026年3月28日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち3の評価

Helmet is great

Helmet is great, great fit and turned up at store on time. Although I still have not received my membership card or have a number.
I also never received a notification that the helmet was in store.

2026年3月28日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sofiia is amazing

Sofiia is amazing. Very helpful and knowledgeable. Helped me to get the right coat for my next adventure. Thank you.

2026年4月8日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service and the staff were very…

Great service and the staff were very helpful

2026年4月1日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Walking shoes purchase

I was looking for some walking shoes and one of your staff members called Lewis asked me if I needed any help which I did. He advised on the different shoes and how waterproof they were. He was very polite and helpful and fetched me at least three pairs to try on. He couldn’t have been more helpful and it was just generally a very easy shopping experience.

2026年3月15日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fishing Visit

We visited with our 9year old son. Who is obsessed with fishing. Paul, was the expert who served us and was so happy, helpful and delivered great customer service. So much so, we wandered round the shop after paying for the first lot of shopping and purchased more items. Well done Paul!

2026年4月6日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I visited the store today looking for a Ridgemonkey Connect

I visited the store today looking for a RidgeMonkey compact toastie maker. Paul (in the fishing section) served me with excellent advice and friendly customer service allowing me to remove the product from the box to look at and compare to other similar products in stock. How customers should be treated!

2026年4月6日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I’m very new to fishing and the bloke…

I’m very new to fishing and the bloke behind the called paul till noticed I chose a mistake with the things I had picked and and politely pointed it out and helped me with what to choose

2026年4月6日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

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