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GO Outdoors - Gloucester レビュー 

2,367
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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98 - 108 Barton Street, GL1 4DZ Gloucester, GB

•
01452 229827

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

After calling the store to check stock, Evan very kindly offered to put a tent and the extras by for us. Decided to head over before closing this evening to collect asap. Served by Evan and Kia t... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited the Gloucester store for some sandals for my partner. We waited a while but then a young man came along asked him for a size 11 in the pair my partner had chosen he kindly got them, gave us th... もっと見る

企業が回答しました

5つ星のうち5の評価

I popped into the Gloucester store and received outstanding service from Andrea right from the start. I was worried about doing a like-for-like exchange without a receipt, expecting it to be a bit o... もっと見る

企業が回答しました

5つ星のうち4の評価

Had exactly what I went for, but I really dislike the pricing structure: a 33% saving if I signed up as a ‘member’. First time in GoOutdoors for ten years and this is the reason! I could have saved... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Gloucester について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 98 - 108 Barton Street, GL1 4DZ, Gloucester, 英国

  • 01452 229827

4.8

優良

TrustScore 5段階評価の5

2367件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.8

すべてのレビュー

(2,367)

過去12か月のレビュー数: 35,035件

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5つ星のうち5の評価

Helpful

Helpful, polite & friendly customer service. First class workmanship on a bike build. Thank you to Tim

2025年12月19日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service where Jack…

Excellent customer service where Jack went the extra mile to ensure our shopping experience was 1st class.
This with excellent value for money with quality products

2025年12月19日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great products great service

Very helpful assistance provided by Kia…. Great attitude…. Great customer service

2025年12月13日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

George was very helpful and informative…

George was very helpful and informative with selecting a pair of trail running shoes and suggesting goretex and other options as well as the ones I had already researched.

2025年12月6日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Just a short trip in to get a new gym…

Just a short trip in to get a new gym bag, towel and water bottle and I was not disappointed. They had everything I needed, with a wide choice. KIM was very helpful.

2025年12月4日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent!!! Brilliant staff :)

Excellent - came in for a pair of walking boots, but we had an issue with being unable to find both shoes of the pair. Want to give a shoutout to staff member Kadi who did not give up and searched everywhere for the matching shoe until she found it, saving us a lot of hassle. Brilliant customer service and very friendly staff!

2025年12月4日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Matt B and Tim were amazing…

I went in to get my husband the fishing stuff he asked for and I didn’t have a clue what I was looking for. Matt B and Tim come over and helped me. Honestly I could not rate them enough. They were absolutely amazing and such lovely people. They went above and beyond to help me. They made me smile and I left feeling very happy that such lovely people are still in this world. Go outdoors, you have 2 amazing staff members and should be proud!!!

2025年11月28日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Always a pleasure in go outdoors

Always a pleasure in go outdoors, best prices around and KIA who served me was excellent made my experiences very easy and enjoyable.

2025年11月29日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Alex has been brilliant everytime I've…

Alex has been brilliant everytime I've needed help with my bike. Thank you.

2025年11月29日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Alex helped us today with a bike for…

Alex helped us today with a bike for our son. Super helpful and friendly and let our son try lots of different styles.

2025年11月29日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Bought a bike for Christmas present

Bought a bike for Christmas present. Seen the perfect one. And spoke to a lovely man named Tim.
So very greatful for his help and advise

2025年11月26日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Nothing too much trouble - very helpful staff (Especially Freddie)

I needed a warm long coat and some warm boots ready for a trip to Germany (where it’s currently getting VERY cold). Found a fabulously warm North Ridge coat that will do just the job.
I had seen some snow boots online but when I went in store initially they couldn’t be found. However, Freddie then hunted me out in the store as he had found them hidden under another pile of items in the storeroom. He was so helpful ensuring that I had a comfortable size and that I was happy - absolutely no pressure at all and nothing was too much trouble … Thank you Freddie.

2025年11月23日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We went twice looking at Berghaus…

We went twice looking at Berghaus waterproof jackets. kadi was very patient and helpful on both occasions. Good advice and great Black Friday prices

2025年11月15日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic service and quick response

Fantastic service and quick response, really nice staff and really helpful!
Staff : Alex

2025年11月22日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly and helpful

Friendly and helpful

2025年11月20日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Nice store with helpful staff - Kia

Nice store with helpful staff

2025年11月17日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely helpful member of staff

Lovely helpful member of staff, assisted with me confidently with my purchases!
Thank you, Kia!

2025年11月18日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち4の評価

Very knowledgable

Although there was a bit of a wait to be helped with what appeared to be a lack of staff, once is was helped Freddie couldn’t have been any more helpful guiding me to buy the pair of walking boots I needed.

2025年11月15日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Customer Service ✔️✔️✔️

Nia was an absolute breath of fresh air today! I came in to buy a coat and she served me when I got to the til. She was cheerful, happy and smiley.... and even sold me a water bottle that I wasn't sure if I needed! She is a credit to the store. Please find more Nia's! Thank you for making my experience such a lovely one

2025年11月12日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served by a lovely gentlemen…

I was served by a lovely gentlemen called Noah, when picking up a parcel on Sunday. He was kind, efficient and spoke to me about my day, which was really refreshing. Overall a good experience at GO Outdoors.

2025年11月9日
自発的なレビュー
GO Outdoors - Gloucester ロゴ

GO Outdoors - Gloucester からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

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