GO Outdoors - Liverpool レビュー 

2,049
TrustScore 5段階評価の4.5

4.6

107 Rimrose Road, Bootle, L20 4HN Liverpool, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... もっと見る

企業が回答しました

5つ星のうち5の評価

Becky and jenny went out of their way to help me. I went in for a bundle deal for a tent footprint and carpet and unfortunately only the foorprint was available in stock. They took time to talk me thr... もっと見る

企業が回答しました

5つ星のうち1の評価

Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... もっと見る

企業が回答しました

5つ星のうち5の評価

Went to Liverpool shop for a waterproof this morning and I didn’t what to get. Paul was helpful picking out a decent coat without breaking the bank. Great friendly banter in between and his great know... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Liverpool について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 107 Rimrose Road, Bootle, L20 4HN, Liverpool, 英国

  • 01513 059590

4.6

優良

TrustScore 5段階評価の4.5

2049件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(2,049)

過去12か月のレビュー数: 35,808

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Ryan and Jenny were amazing and their…

Ryan and Jenny were amazing and their customer service skills were great, they have made our experience really positive.

2026年5月18日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff are great

Staff are great, helpful, polite and professional

2026年5月10日
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

A bit concerned about split deliveries,

A bit concerned about split deliveries,
Everything was great thanks 👍.

2026年5月4日
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち2の評価

When i done click and collect inwas…

When i done click and collect inwas expecting to collect my stuff the next day but no. Took them 6 days my camping trip went out the window

2026年5月4日
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience from start to finish…

Great experience from start to finish as always with this company very pleased customer.

2026年5月1日
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I arrived with an emergency

I arrived with an emergency - in the middle of circumnavigating the uk coastline on my bike, my pannier rack sheared away from my bike frame. I called in to Go Outdoors in Liverpool and Reece did an amazing job for me - directing me to a local repair shop where I got a new rivet fitted, and then fitting a new rack to my bike. Nothing was too much trouble for him, and he definitely went above and beyond anything I could have asked or expected him to do. Fabulous service and I am SO grateful!

2026年5月7日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fab service from Liverpool staff in…

Fab service from Liverpool staff in buying 2 tents

2026年4月20日
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち3の評価

never phoned me at all to say my item…

never phoned me at all to say my item has arrived i phoned up my self after a week and they said it was in not very good service at all

2026年5月2日
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Brilliant customer service team/staff…

Brilliant customer service team/staff members at Liverpool and Wigan. Super helpful, polite, good at their jobs (they know their shops well), from the door to the till.

Website is super easy and straightforward , the stores are contactable via telephone where the staff cannot do enough to help, all staff seemed friendly and quick to help or advise, on the phone and face to face, both shops had lovely environments.

Recently purchased a new family tent, with all the gadgets (porch ect), a OEX rooftop tent and a roofbox all from the Liverpool and Wigan stores. The service from start to finish was hassle free, super quick and easy, it was a pleasure doing business, we look forward to returning !

Go Outdoors thankyou for all the amazing memories your about to give us with our children!!

2026年4月14日
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Particularly high level of customer…

Particularly high level of customer service from Harry. Nothing was too much trouble for him and he went out of his way to help.

2026年4月26日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had a very good experience in store…

I had a very good experience in store today. Laura was very kind and patient. They have a good selection of trail running shoes on offer to try out

2026年4月24日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Reece was knowledgeable and helpful

Reece was knowledgeable and helpful. Excellent service.

2026年4月22日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service Ken was attentive and…

Excellent service Ken was attentive and helped with my choice of bike
Also staff on tills were very helpful

2026年4月17日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

James in Go Outdoors in Bootle

James in Go Outdoors in Bootle was really friendly and helpful. He gave me great on advice on how I should prepare for my first walk up Snowden.

2026年4月17日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち2の評価

Lack of clarification and customer…

Lack of clarification and customer service didn’t go about it in a polite way

2025年10月23日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Buying waders for work

I was pleasantly surprised by the level of service received from James at Go Outdoors, Liverpool,
Needing a lot of assistance to purchase waders for work, his knowledge, friendly attitude and most importantly patience, helped me acquire the right equipment.
I'm now a member of the store and would take this opportunity to say thank you.

2026年4月14日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ryan & Laura made picking up a tent &…

Ryan & Laura made picking up a tent & extras from the collection point very easy & they were both very helpful. A credit to the store. Even helped carry the tent to the car.

2026年4月12日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Got what i wanted and got good discount…

Got what i wanted and got good discount with my members card

2026年4月4日
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I recently visited the store to look at…

I recently visited the store to look at purchasing a bike, I was served by Ken who was friendly and professional, he discussed all options, made sure the bike that I picked would be suitable for my needs. Ken advised it would be a few days before the bike would be ready to collect however after purchasing and getting home I received a call a short while later to say it was ready and waiting as he knew I had plans at the weekend. Excellent service would highly recommend

2026年4月9日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

I ALWAYS GO OUTDOORS.

David is a great ambassader representing GO OUTDOORS.
Curtious in manner ; knowledgable of products
and assisted me helpfully to make a decision to purchase.
an extra product of a camp bed which has proved to be an excellent choice.
The young lady at the cashpoint at time of sale was also most pleasant and efficient.
Thanks to both of your staff ;
I shall now continue to always
GO OUTDOORS.

2026年3月23日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

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