I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... もっと見る
企業が回答しました
Becky and jenny went out of their way to help me. I went in for a bundle deal for a tent footprint and carpet and unfortunately only the foorprint was available in stock. They took time to talk me thr... もっと見る
企業が回答しました
Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... もっと見る
企業が回答しました
Went to Liverpool shop for a waterproof this morning and I didn’t what to get. Paul was helpful picking out a decent coat without breaking the bank. Great friendly banter in between and his great know... もっと見る
企業が回答しました
当該企業による記述
当該企業による記述

107 Rimrose Road, Bootle, L20 4HN, Liverpool, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ryan and Jenny were amazing and their customer service skills were great, they have made our experience really positive.

GO Outdoors - Liverpool からの回答

GO Outdoors - Liverpool からの回答
A bit concerned about split deliveries,
Everything was great thanks 👍.

GO Outdoors - Liverpool からの回答
When i done click and collect inwas expecting to collect my stuff the next day but no. Took them 6 days my camping trip went out the window

GO Outdoors - Liverpool からの回答
Great experience from start to finish as always with this company very pleased customer.

GO Outdoors - Liverpool からの回答
I arrived with an emergency - in the middle of circumnavigating the uk coastline on my bike, my pannier rack sheared away from my bike frame. I called in to Go Outdoors in Liverpool and Reece did an amazing job for me - directing me to a local repair shop where I got a new rivet fitted, and then fitting a new rack to my bike. Nothing was too much trouble for him, and he definitely went above and beyond anything I could have asked or expected him to do. Fabulous service and I am SO grateful!

GO Outdoors - Liverpool からの回答

GO Outdoors - Liverpool からの回答
never phoned me at all to say my item has arrived i phoned up my self after a week and they said it was in not very good service at all

GO Outdoors - Liverpool からの回答
Brilliant customer service team/staff members at Liverpool and Wigan. Super helpful, polite, good at their jobs (they know their shops well), from the door to the till.
Website is super easy and straightforward , the stores are contactable via telephone where the staff cannot do enough to help, all staff seemed friendly and quick to help or advise, on the phone and face to face, both shops had lovely environments.
Recently purchased a new family tent, with all the gadgets (porch ect), a OEX rooftop tent and a roofbox all from the Liverpool and Wigan stores. The service from start to finish was hassle free, super quick and easy, it was a pleasure doing business, we look forward to returning !
Go Outdoors thankyou for all the amazing memories your about to give us with our children!!

GO Outdoors - Liverpool からの回答
Particularly high level of customer service from Harry. Nothing was too much trouble for him and he went out of his way to help.

GO Outdoors - Liverpool からの回答
I had a very good experience in store today. Laura was very kind and patient. They have a good selection of trail running shoes on offer to try out

GO Outdoors - Liverpool からの回答
Reece was knowledgeable and helpful. Excellent service.

GO Outdoors - Liverpool からの回答
Excellent service Ken was attentive and helped with my choice of bike
Also staff on tills were very helpful

GO Outdoors - Liverpool からの回答
James in Go Outdoors in Bootle was really friendly and helpful. He gave me great on advice on how I should prepare for my first walk up Snowden.

GO Outdoors - Liverpool からの回答
Lack of clarification and customer service didn’t go about it in a polite way

GO Outdoors - Liverpool からの回答
I was pleasantly surprised by the level of service received from James at Go Outdoors, Liverpool,
Needing a lot of assistance to purchase waders for work, his knowledge, friendly attitude and most importantly patience, helped me acquire the right equipment.
I'm now a member of the store and would take this opportunity to say thank you.

GO Outdoors - Liverpool からの回答
Ryan & Laura made picking up a tent & extras from the collection point very easy & they were both very helpful. A credit to the store. Even helped carry the tent to the car.

GO Outdoors - Liverpool からの回答
Got what i wanted and got good discount with my members card

GO Outdoors - Liverpool からの回答
I recently visited the store to look at purchasing a bike, I was served by Ken who was friendly and professional, he discussed all options, made sure the bike that I picked would be suitable for my needs. Ken advised it would be a few days before the bike would be ready to collect however after purchasing and getting home I received a call a short while later to say it was ready and waiting as he knew I had plans at the weekend. Excellent service would highly recommend

GO Outdoors - Liverpool からの回答
David is a great ambassader representing GO OUTDOORS.
Curtious in manner ; knowledgable of products
and assisted me helpfully to make a decision to purchase.
an extra product of a camp bed which has proved to be an excellent choice.
The young lady at the cashpoint at time of sale was also most pleasant and efficient.
Thanks to both of your staff ;
I shall now continue to always
GO OUTDOORS.

GO Outdoors - Liverpool からの回答
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