I've had the best experience shopping at the Macclesfield branch but sadly this store is set to close in January. As a family it's an in-joke about 'do we need anything from Go Outdoors' as we're... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service... もっと見る
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I purchased my order on line. I found the website hard to use as it kept charging full price for the garment and not recognising my membership number I have been a member for a couple of years now.... もっと見る
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We were served by Ethan at a recent visit to GoOutdoors. Everyone in this store is superb - knowledgeable and helpful, with a great sense of customer service. Ethan was no different and helped us with... もっと見る
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企業情報
GO Outdoors - Macclesfield (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
45 Mill Street, SK11 6NE, Macclesfield, 英国
- 01625 460197
4.9
優良
971件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great!
Quick delivery of competitively priced item to store. Polite, helpful, knowledgeable staff.
2026年10月12日
GO Outdoors - Macclesfield (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great experience
Great experience visited GO outdoors today found staff very friendly. Chloe and Anders were very helpful and knowledgeable and the article I purchased. It's a shame the store is due to close. Will leave very little choice in Macclesfield to select outdoor clothing etc. I like to visit shops to see what I'm buying rather than relying online purchases.
2026年10月12日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service from Ethan
2026年9月19日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Olly: Macclesfield branch
Olly in the Macclesfield branch is both helpful and kind. He goes above and beyond in order to help me. I appreciate him.
Thank you, Olly.
2026年9月17日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent service from Anders today…
Excellent service from Anders today helping my day get the right walking boots
Such a shame the store is closing a big loss to our town and also for the Dedicated staff
2026年9月15日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
The member of staff Anders was very…
The member of staff Anders was very helpful and very pleasant to chat to
2026年9月16日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great service
Great service. Store had exactly what we wanted and nothing was too much trouble for Chloe who served us
2026年9月15日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent staff
Excellent staff. Really helpful particularly Olly. Such a shame the store is closing
2026年9月6日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Knowledgeable and helpful staff
We were served by Ethan at a recent visit to GoOutdoors. Everyone in this store is superb - knowledgeable and helpful, with a great sense of customer service. Ethan was no different and helped us with our purchases. It's such a shame that this store is closing down.
2026年8月19日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Well stocked store, helpful staff
The staff were really friendly and helpful even though rhe shop was so busy.
It's great having Go Outdoors in Macclesfield, as we are local to the countryside it is useful to get your gear without having to travel/go online.
2026年8月29日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great Customer Service
Excellent Customer Service provided by Ethan. He was very knowledgeable & gave great advice on walking boots.
2026年8月20日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service
We went in to buy my son a pair of hiking boots. The assistant, Anders, was incredibly helpful and kind to my son and even gave him a few tips on how to lace them correctly. Brilliant service
2026年8月6日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
I shopped in the Macclesfield store…
I shopped in the Macclesfield store today. Only was extremely helpful in helping me with my purchase. Am excellent shopping experience.
2026年8月21日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Ethan is amazing
Ethan is amazing. He brightened our day with his knowledge and expertise!
2026年8月21日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
I've had the best experience shopping…
I've had the best experience shopping at the Macclesfield branch but sadly this store is set to close in January.
As a family it's an in-joke about 'do we need anything from Go Outdoors' as we're passing...
We always do!
I enjoyed the banter with staff and they know us personally from our repeat custom.
Newcomer Harley is especially helpful and diligent, always smiling and easy to converse with. Hoping everyone finds a new job and work family as nice as this one.
2026年8月20日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Macclesfield (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
The store had what I wanted in stock
The store had what I wanted in stock, which was great as I don't like having to order things on-line.
I was served by Ethan, who was friendly and helpful. No pressure to buy.
2026年8月10日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Macclesfield (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Go camp
Service was very good, demos were given of the item me and my child were interesting in.
Anders were a great help and not interesting in physical cold selling. He was warm hearted, encouragable, helpful, straight forward, could relate to our experiences. Would defo recommend Go Outdoors macclesfield
2026年8月3日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great service
Olly was knowledgeable and helpful as well as being very polite and welcoming.
2026年8月1日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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