We were served by Ethan at a recent visit to GoOutdoors. Everyone in this store is superb - knowledgeable and helpful, with a great sense of customer service. Ethan was no different and helped us with... もっと見る
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The staff were really friendly and helpful even though rhe shop was so busy. It's great having Go Outdoors in Macclesfield, as we are local to the countryside it is useful to get your gear without h... もっと見る
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I've had the best experience shopping at the Macclesfield branch but sadly this store is set to close in January. As a family it's an in-joke about 'do we need anything from Go Outdoors' as we're... もっと見る
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Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service... もっと見る
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企業情報
GO Outdoors - Macclesfield (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
45 Mill Street, SK11 6NE, Macclesfield, 英国
- 01625 460197
4.9
優良
964件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Called in today for the first time for…
Called in today for the first time for some fishing chairs Ethan was very helpful thank you
2026年5月23日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff
Amy and Chloe were really helpful today. They talked me through the pros and cons of all the options and were informative, but not pushy, and really knew what they were talking about. Customer service from the friendly staff in the Macclesfield branch is always really good.
2026年5月16日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Outstanding service from Chloe
Outstanding service from Chloe. See went out of her way to find us boots. We were made to feel very welcome including our two dogs who were treated to free biccies. Chloe even put a few extra in our bag. Probably the nicest experience we’ve had in any shop for some time. Thank you
2026年5月15日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Excellent support
Ethan was amazing at giving advice about the products I wanted to buy. He was friendly, approachable, keen to help and make sure we got the right products. What an asset to the shop 💫
2026年5月13日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Macclesfield (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Fantastic service
I was having problems with the website so called the Macclesfield express branch to ask if they had some wellingtons in stock. They guy who answered the phone was very helpful and confirmed they had a size 10 in stock of the ones I wanted. I asked if he could put them aside for me and I would go in and purchase later that day. No problem he said. Very good service. When I went into store he remembered the call and promptly went to get them. Very polite. His name was Sif. Would recommend this store
2026年5月6日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great service
SIF and ANDERS were very attentive, listened to what I was looking for and responded positively. I felt they gave me good honest advice. The store had a large rango of footwear. A great experience
2026年5月6日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Really helpful service and local
Really helpful service by Sif, good prices, great it's local
2026年5月5日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fantastic service as usual at this store...
Fantastic service as usual at this store, always willing to go the extra mile and very knowledgeable. Thank you for all your help! I hope this store never goes from our high street. Served by Ethan & Sif who are both fab.
2026年5月4日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Knowledgeable and friendly staff
Ethan was extremely friendly and helped me to choose the best type of walking boots for me. He was knowledgeable and took time to explain the different types of soles and features.
2026年4月29日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great experience
Good stock of products, knowledgable and helpful staff and a very good price.
2026年4月17日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent customer service
Went to buy a small rucksack for day hikes. Excellent advice from SIF who showed me several options and explained the pros and cons of options at various price points. No pressure to buy the most expensive option. I'm very happy with my purchase and will be back to buy new walking shoes soon!
2026年4月25日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Tricky rucksack
We found a rucksack. Very high design content but equally high skill to adjust correctly to a perfect fit. Anders showed interest without being untrusive and provided technical support to get a perfect fit of the rucksack ...no hard sell just great assistance. I now have exactly the rucksack I need.
2026年4月27日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Walking Shoes
Was looking for some walking shoes and Ethan was extremely helpful in finding right size and colour even though it meant several trips to storeroom.
The service was excellent.
2026年4月24日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Very helpful advice from Ethan
2026年4月15日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Macc for a mack 😂😂
Had a day out in macc no intention of buying a new coat but the service of ethan so helpful brilliant salesperson
Would recommend 👍👍
2026年4月15日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Left with just what we wanted
Ethan was very helpful and we left the shop with exactly what we wanted.
2026年4月15日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Good service
We were served by Anders. He was very helpful and friendly, with good knowledge of the hiking shoes we purchased. At a good price too! Thank you
2026年4月13日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Helpful and informative
I was served by Chloe yesterday when I went to buy a pair of walking shoes.
She was helpful and informative without being pushy.
I am very happy with my purchase.
2026年4月7日
自発的なレビュー
GO Outdoors - Macclesfield (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Macclesfield (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
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