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GO Outdoors - Norwich レビュー 

3,111
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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City Trading Estate, NR2 4TQ Norwich, GB

•
01603 574399

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

VERY WELL PRESENTED STORE. A MEMBER OF THE STORE TEAM (LEWIS) WAS VERY HELPFUL WHEN WE PAID FOR OUR ITEMS. SORTED US WITH A NEW MEMBERSHIP CARD (AS WE HAD LOST OURS) AND ALSO UPDATED MY EMAIL ADDRESS... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought a leatherman in June but when I used the small screwdriver the end broke off. I phoned the Norwich store and explained. I was told to ask for Shaun. When I arrived he was very welcoming and... もっと見る

企業が回答しました

5つ星のうち5の評価

I was helped by Sean L, I wasn’t sure if an expensive coat was justified for one day on Ben Nevis, Sean explained my options with the types of clothes available and I ended up finding a sensible solut... もっと見る

企業が回答しました

5つ星のうち4の評価

Took a bit of searching to find the items we were after and had to wait a while to pay as only one person on the tills. We were served by a very helpful and informative Sophie who showed great patienc... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Norwich について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.8

優良

TrustScore 5段階評価の5

3111件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(3,111)

過去12か月のレビュー数: 35,808件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Friendly and efficient staff

Friendly and efficient staff, great product knowledge

2026年6月26日
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Although we were unable to get the…

Although we were unable to get the paddle board we wanted as it was out of stock, Laura advised us how to order online and gave us the special code to get the extra discount due to our Camping & Caravanning Club membership.
She advised us where was best to try out our boards and advice on licensing payments.
Although the code did not work ultimately she advised us to bring in the receipts and it would be refunded in store.
Great customer support Laura.

2026年7月2日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks so much for the 4 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sophie was pleasant and patient while I…

Sophie was pleasant and patient while I fumbled about with my payment.

Thank you.

2026年7月1日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great choice and at reasonable prices…

Great choice and at reasonable prices especially when you are a member.

2026年7月2日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Collection ready in minutes

Collection ready in minutes. Staff member informed other staff by radio that I was collecting my tent so they wouldn't stop me talking it out.
Nice to see staff mindful of shoplifting🤷

2026年6月24日
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly helpful knowledgeable staff…

Friendly helpful knowledgeable staff (Laura). Thankyou

2026年7月2日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The store had exactly what we wanted…

The store had exactly what we wanted and we were able to try everything on to make sure the fit was right.
We were served by Laura at the till and she asked about our eligibility for any further discounts on top of the Go Outdoors discount card, which was helpful.

2026年6月30日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Discount

Thanks Laura for reminding me I had a blue light card

2026年6月29日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Extremely helpful staff on the checkout.

Extremely helpful staff on the checkout.

2026年6月29日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served at the till by Laura today…

I was served at the till by Laura today she was brilliant her customer service was impeccable helped with everything I needed

2026年6月30日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff were very helpful

Staff were very helpful, answered my questions when I had them.
Laura who served me at checkout was helpful regarding renewing my loyalty membership and then added my blue light discount on as well.

2026年6月29日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great shop

Great shop, found exactly what we were looking for!
Laura was really friendly and helpful at the til, very happy customers :)

2026年6月30日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service

Excellent service. Very friendly and helpful in the Norwich store

2026年6月15日
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Served by Laura today

Served by Laura today. She was very polite and pleasant.

2026年6月29日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Nice store well set out

Nice store well set out. Asked man in bike section very helpful got what I wanted. Then asked Laura on tills. Well on most things and was helping all were to go. Asked if I had everything I needed. Yes and more

2026年6月29日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Annie at the Norwich store was very…

Annie at the Norwich store was very helpful today. She spent time listening to what type of walking boot I was looking for and brought several pairs for me to try. First class service from Annie. The boots I have are doing the job well. Many thanks.

2026年6月27日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Laura was lovely and polite and helped…

Laura was lovely and polite and helped us save £15 off our purchase today!

2026年6月29日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Was …buying bike accessories

Was served by Paul today because needed some advice on bike accessories very helpful also showed me on his bike how to fit the bike lock to the frame

2026年6月27日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Quick, easy, seamless.

We were served by Annie today and buying a child’s bike helmet. We were able to find what we needed quickly and everyone was knowledgable and friendly. At the till, Annie helped us with our new membership which I had bought online but wasn’t quite ready yet. We were still able to get the discount. We plan to go back - quick, easy, well stocked, seamless.

2026年6月27日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Laura was incredibly helpful today, thank you - 5 stars for her!! More sizes are needed please…teenage boys outgrown kids clothes and first men’s size is generally a 30” waist….more options of 28” needed please!
And 1 star for Go outdoors having staff working in this heat with no air conditioning!! Water literally running down my back waiting at an incredibly slow check out so can’t imagine how staff are coping!

2026年6月26日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

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