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GO Outdoors - Norwich レビュー 

3,111
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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City Trading Estate, NR2 4TQ Norwich, GB

•
01603 574399

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

VERY WELL PRESENTED STORE. A MEMBER OF THE STORE TEAM (LEWIS) WAS VERY HELPFUL WHEN WE PAID FOR OUR ITEMS. SORTED US WITH A NEW MEMBERSHIP CARD (AS WE HAD LOST OURS) AND ALSO UPDATED MY EMAIL ADDRESS... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought a leatherman in June but when I used the small screwdriver the end broke off. I phoned the Norwich store and explained. I was told to ask for Shaun. When I arrived he was very welcoming and... もっと見る

企業が回答しました

5つ星のうち5の評価

I was helped by Sean L, I wasn’t sure if an expensive coat was justified for one day on Ben Nevis, Sean explained my options with the types of clothes available and I ended up finding a sensible solut... もっと見る

企業が回答しました

5つ星のうち4の評価

Took a bit of searching to find the items we were after and had to wait a while to pay as only one person on the tills. We were served by a very helpful and informative Sophie who showed great patienc... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Norwich について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.8

優良

TrustScore 5段階評価の5

3111件のレビュー

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4つ星
3つ星
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1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(3,111)

過去12か月のレビュー数: 35,808件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Lola was super helpful and also she is…

Lola was super helpful and also she is very pretty!

2026年7月15日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Outstanding customer service

We would like to say a huge thank you to staff member, Annie Tetley, who gave us gold-standard customer service when visiting the store in March.
Annie was professional, friendly and informative, answering all questions we had with a smile on her face when serving us at the checkout.
Thank you Annie for all that you do, you made our shopping experience a positive one.

2026年3月21日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

The place has everything you need to…

The place has everything you need to make a camping trip a complete experience. The staff are always happy to help with advice and their knowledge of the products is second to none.

2026年7月5日
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

good service

Declan helped me choose walking boots. He was knowledgeable and patient, friendly and helpful.

2026年7月9日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great help at checkout by Laura

Great help at checkout by Laura. No issue using membership card unlike online. Account not recognised on line since the website upgrade there not able to access members discount, no problem in store.

2026年7月7日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ordered online

Ordered online. Item was in store within 48 hours. Collection easy.

2026年7月3日
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent staff and got some good…

Excellent staff and got some good deals!
Served today by Laura /norwich

2026年7月10日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Steve

Steve
Came into Norwich store to get some bait and sort my glasses out. Steve was professional, helpful and a knowledgable young gentleman. Cheers Steve!

2026年7月9日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great product & save £s

Great products at low prices & saved £s with my membership card. Service with a smile by Laura.

2026年7月7日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

returns and purchase

we had questions about a return, Laura was very helpful and gave us information on how to return our faulty air bed. She also found it on the system which was great:)

2026年7月7日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service

Excellent service

2026年7月7日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

In store collection, very helpful staff (Rosie)

Used the Collection Point to pick up some trainers. Rosie was incredibly helpful and helped us when one of the items marked as 'arrived' hadn't yet reached the store. She was cheerful and professional - we really appreciated her help!

2026年7月5日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

This is a truly fantastic shop…

This is a truly fantastic outdoor store. I currently live in Australia and was eager to come visit Go Outdoors as the range and quality of products is far superior to that of similar stores in my current location. I was served by Ally, who was incredibly helpful, knowledgable and eager to help me find exactly what I needed.

2026年6月27日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very quick service

Very quick service. Has everything you need for camping/cycling/swimming

2026年7月6日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent.I will find everything out…

Excellent.I will find everything out door inone roof .

2026年7月6日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Samuel was very helpful

Samuel was very helpful and knowledgeable, he gave me some good advice on the different types of walking shoes. I have used the Merrell gortex shoes I purchased in rainy weather in the Lake District and they have been great with no wet feet on any outing! Thank you!

2026年7月1日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Laura was enthusiastic willing and…

Laura was enthusiastic willing and helpful.

2026年7月4日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I received excellent guidance when…

I received excellent guidance when choosing some walking boots, and was served by a very helpful young man on the till, Samuel.
I will certainly be calling again!

2026年7月5日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

As always excellent customer service…

As always excellent customer service (on this occasion from Laura). Where else do you go to shop and they actively encourage you to save money. This is one of the many reasons I love shopping here (the other is because it is like an Aladdin's Cave for big kids).

Would recommend, always.

2026年7月2日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lewis made my visit a pleasure

Lewis made my visit a pleasure - keep up the great work Lewis and Norwich go outdoors

2026年7月3日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

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