GO Outdoors - Nottingham レビュー 

2,735
TrustScore 5段階評価の4.5

4.7

8-10 Mansfield Road, Daybroo, NG5 6BP Nottingham, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was today to by for my sun stuff for DofE, and with no camping experience I was very struggle to decide what need, but I meet Hannah, Maria and Sofia where helping, and spend a lot of time with me a... もっと見る

企業が回答しました

5つ星のうち5の評価

Looking for a new pair of walking shoes today and was served by a very knowledgeable and helpful Maria. I wish all staff in all outdoor stores took the time to insure that you made the right choice. I... もっと見る

企業が回答しました

5つ星のうち5の評価

We are new to camping and recently started visiting go outdoors in Nottingham on a regular basis The staff there are all so helpful and nothing is to much trouble for them Since we started visiti... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought a pair of walking shoes from the Nottingham store today. Faced with a large display of varying makes and prices, I was very grateful to have Nicole guide me quickly to a manageable choice.... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Nottingham について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, 英国

  • 01156 977365

4.7

優良

TrustScore 5段階評価の4.5

2735件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(2,735)

過去12か月のレビュー数: 35,808

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Plenty of choice and friendly staff

Had an item in mind I needed for upcoming camping trip, store well stocked with various versions at different price points, and then on offer with Gooutdoor card. Happy and archived what I needed today.
Staff on till really friendly - Jack served me, he was great 😊.

2025年8月16日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

They have got a good variety of fishing…

They have got a good variety of fishing gear for sale at a good price

2025年8月14日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち4の評価

clean, tidy and friendly

clean, tidy store, friendly staff, good prices. Sadly aload of ghetto youths were running a mock in sotre the time iw as there and police called, hence 4 stars

2025年8月13日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I visited to buy a tent

I visited to buy a tent, the staff were helpful answering all the questions I had about the inflatable air tents.

I chose the one I wished to buy, but it was too heavy for me to carry. The staff carried it to the till, then to my car. All without asking.

2025年8月10日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic service 👏

Fantastic service 👏

2025年8月8日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Competent employees

The item i went to purchase was out of stock,so we grabbed the nearest employee and what a guy he walked us to the tills and ordered the item for us.

2025年8月8日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち1の評価

The staff in the store were excellent

The staff in the store were excellent. Helpful, polite and had a sense of humour. Unfortunately I have yet to receive the walking boots they ordered on line for me. I am a very disappointed customer.

2025年8月1日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Walking equipment guidance

We were looking for kit for our daughters DofE expeditions and Maria & Jenny were excellent in assisting in terms of their knowledge of the products as well as guidance on fit etc.
It helped our daughter enormously and gave her confidence in her purchases.
Thanks again Maria, Jenny and the rest of the team

2025年7月29日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Terrible order experience

I placed a order for in store collection.
I never got a text or email to say the items were in store.
I emailed cust services about this provided all the details they requested and I never heard back from them.
I phone the store direct a helpful chap went and checked and confirmed the order was in.
When I went to collect it took 20mins for the in store staff to find my items.

2025年7月28日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic customer service as always at…

Fantastic customer service as always at the store big thanks to Lee for all his help and advice. 💯 recommend this store

2025年7月22日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

It’s our first time camping with our 2…

It’s our first time camping with our 2 kiddies soon and we were rather stuck on what the best options were etc for everything. We ended up getting some help from Lee, who was super informative. Really knew his stuff, and was patient with our many questions and comparisons! Very good experience today and will be returning next week to purchase the majority of what we looked at today. Thank you :)

2025年7月19日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff knowledge and support

Staff are always helpful i have never had a bad experience with support and knowledge from any of them and usually a good stock of items

2025年7月18日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good store

Good store - plenty of choice local and good parking and helpful staff - Rosie very pleasant manner

2025年7月13日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Been to the Arnold store twice now

Been to the Arnold store twice now, and I gotta say — Kyme, on both occasions, has answered my queries very professionally and been efficient in getting me the products I want. Very impressive from the store, and particularly from him. Highly recommend!!

2025年7月16日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち4の評価

No delivery information with Royal Mail

Easy online shopping. Go Outdoors and DPD delivery company great at emails re delivery to the branch, staff at Nottingham branch super helpful at the collection point. The only gripe I have is that only half of my items were delivered by DPD, The rest were delivered some time afterwards by Royal Mail, unfortunately Royal Mail do not inform the customer of a delivery time or date, it’s the second time this has happened with my orders meaning you have to keep checking with the shop.

2025年7月12日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service and advice whilst…

Excellent service and advice whilst purchasing shoes.

2025年7月2日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

1st time at go outdoors

was greeted as i walked in to the store. i had already preordered so was a 5 min transaction all staff i delt with were polite and helpful.

2025年7月12日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Good value

Nicole on the till was very helpful and helped me order what I needed. Would be good to have access to more and visible staff on the floor to advise/ help with queries. Good value for money if you are a member.

2025年7月9日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I took back some sandals

I took back some sandals that I felt were too small when my feet got warm. Maria who served me gave her full attention, talking me through the various options. She brought me a variety of sandals and sizes for me to try and made sure the fitting was good. I felt she went beyond good customer service which I appreciated.

2025年7月7日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Francis was extremely helpful

Francis was extremely helpful. he helped me with a refund and then helped me buy an appropriate and well fitting cycling helmet. i have since used it and it’s very good. it has mips!

2025年5月12日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

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