Camille is an asset to the company. I Popped in to get some boots and sunnies. Camille was helping 3 people including myself, 2 of us on shoes and an elderly couple trying to work out the trouser... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Whilst looking for a waterproof jacket, we were approached by Staff member Suzanne , who helped us check waterproof details and fit. This then helped confirm I was making the right choice. She was... もっと見る
企業が回答しました
The staff at the Plymouth store were exceptional. Alex was very helpful and friendly, he brought boats promptly for me to try. Nana, on the checkout, was very friendly and also very helpful. Thank yo... もっと見る
企業が回答しました
So much was out of stock in my size (medium). It blows my mind that a company would invest so much in promoting a business, then when customers arrive, there’s no stock in common sizes acro... もっと見る
企業が回答しました
企業情報
GO Outdoors - Plymouth について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, 英国
- 01752 279019
4.8
優良
3841件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GO Outdoors - Plymouth からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Amazing staff member
Firstly, the lovely lady called Beth was amazing, she was very helpful, knowledgeable and friendly. She’s a credit to have working there. She informed us of the new layout and we have to say it’s so much better. Having it all in sections by “make” works a lot better. Thank you Beth for your time today. You were great 😊
2026年10月4日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Service with a smile
Came to collect a camping chair and get some extra bits and team were so lovely! Gentleman helped me with the chair with a smile and Steph was so friendly at the tills! Thank you for the lovely experience!
2026年10月3日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Thank you Matt for helping me with my…
Thank you Matt for helping me with my fishing stuff really appreciate it and amazing help
2026年10月2日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
excellent service
Went in a couple of days ago to buy some fishing kit for tge grandkids. Mat was extremely helpful and being a keen angler very knowledgable. Got me the right kit and I also got some gokd advice. Thanks Matt.
2026年9月30日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Went in looking for fishing equipment…
Went in looking for fishing equipment and got reeled in with some great prices, luckily got provided with lots of help from Matt, very knowledgeable guy and provided a great experience 😁
2026年10月1日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Good selection of clothing and very…
Good selection of clothing and very professional till girl.
2026年9月21日
GO Outdoors - Plymouth からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Ask for Ryan he really knows his stuff!
2026年10月1日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Matt was very helpful
Matt was very helpful and considerate in helping with the purchase of theNytro
2026年10月1日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We went into Plymouth GoOutdoors today…
We went into Plymouth GoOutdoors today to look for walking poles. Camille helped us enormously, she was so knowledgeable and helpful. We will definitely be buying two sets.
2026年10月1日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpfull staff
Helpfull staff, efficient order/collection, great store to visit ( Plymouth) ( could do with a coffee bar/cafe)
2026年9月14日
GO Outdoors - Plymouth からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Tent and accessories
We were served by Alana who was amazing, very very helpful we came from luxulyan hoping to get the tent we wanted and you had it in stock plus the carpet and the footprint. We are very happy we travelled to you. Alana was so polite and knowledgeable. Thank you Alana!! Hope to see you with your rainbow hair on our next visit!!
2026年9月30日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Good experience at Go out doors
Good experience at Go out doors. Purchased some trousers. The staff were helpful in finding what I was looking for. Served at the till by Nana who was kind and friendly remembering me from my last visit. Pleased with my purchase
2026年9月24日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Come in with my hubby today to get him…
Come in with my hubby today to get him a fishing reel and was amazed by the knowledge and helpfulness of Matt!! He was so really good and had a good chat with us about the reel and what my husband needed. Love go outdoors for fishing stuff but think they need to expand the range a tad and maybe add more high end items but service was amazing from matt. Thank you.
2026年9月29日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
I purchased an ebike from Go Outdoors a…
I purchased an ebike from Go Outdoors a couple of weeks ago. I googled the Halfords range and another website that deals in second hand bikes but couldn't really find anything suitable.
I only came across the Go Outdoors range almost by accident as I didn't even realise that they sold bikes!!
Saw one that I liked, the price was amazing and I was able to pick the bike up about 2 hours after buying it.
I was served by a gentleman in the Plymouth branch by the name of Andy, so a special mention to him, knowledgeable, gave me lots of good clear advice, really very helpful, built the bike for me really quickly, with no added extra fee for building it and I get a free checkup once the bike is 6 weeks old. The battery and the electrical parts are also guaranteed for 2 years.
Would definitely recommend Andy & Go Outdoors for anyone who is thinking of getting an ebike.
2026年9月15日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Matt in Plymouth help me replace some…
Matt in Plymouth help me replace some fishing equipment. Very friendly & knowledgeable about fishing in the Devon area. Thanks Matt great advice.
2026年9月19日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Went into Plymouth Go Outdoors today…
Went into Plymouth Go Outdoors today looking for trousers with cut off for zips and to talk about electric bikes. First class service from Matt who listened carefully to what we needed and explained what we needed to look out for . Would definitely recommend.
2026年9月28日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Really nice customer service with Megan…
Really nice customer service with Megan S help me with my purchase and even pointed out my blue light card as well , excellent
2026年9月27日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Suzzanne was so helpful today with…
Suzzanne was so helpful today with helping me find my winter coat. Thank you x
2026年9月27日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Helpful member of staff…
Thanks Sarah for helping me to sort out my discount card. You were so helpful, it's appreciated.
2026年9月25日
自発的なレビュー
GO Outdoors - Plymouth からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。