GO Outdoors - Plymouth レビュー 

3,852
•
TrustScore 5段階評価の5

4.8

Cattewater Road, Laira Bridge Road, PL4 0SE Plymouth, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Good tidy store and fantastic staff! Matt helped me out with the tents with excellent knowledge steming from his wild camping experience ended up with a decent dent for a decent price happy days

企業が回答しました

5つ星のうち5の評価

I went in looking for new walking boots and some other kit. Elspeth was great and helped me through the whole process making great recommendations. Then Megan helped us renew our membership!

企業が回答しました

5つ星のうち5の評価

All the staff were so helpful as we were looking for stuff in such a big store! We were served by Sarah and she was a delightful person and kept good conversation throughout checkout!

企業が回答しました

5つ星のうち5の評価

Camille is an asset to the company. I Popped in to get some boots and sunnies. Camille was helping 3 people including myself, 2 of us on shoes and an elderly couple trying to work out the trouser... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Plymouth について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, 英国

  • 01752 279019

4.8

優良

TrustScore 5段階評価の5

3852件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(3,852)

過去12か月のレビュー数: 36,823件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Matt was very helpful

Matt was very helpful and considerate in helping with the purchase of theNytro

2026年10月1日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We went into Plymouth GoOutdoors today…

We went into Plymouth GoOutdoors today to look for walking poles. Camille helped us enormously, she was so knowledgeable and helpful. We will definitely be buying two sets.

2026年10月1日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpfull staff

Helpfull staff, efficient order/collection, great store to visit ( Plymouth) ( could do with a coffee bar/cafe)

2026年9月14日
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Tent and accessories

We were served by Alana who was amazing, very very helpful we came from luxulyan hoping to get the tent we wanted and you had it in stock plus the carpet and the footprint. We are very happy we travelled to you. Alana was so polite and knowledgeable. Thank you Alana!! Hope to see you with your rainbow hair on our next visit!!

2026年9月30日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good experience at Go out doors

Good experience at Go out doors. Purchased some trousers. The staff were helpful in finding what I was looking for. Served at the till by Nana who was kind and friendly remembering me from my last visit. Pleased with my purchase

2026年9月24日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Come in with my hubby today to get him…

Come in with my hubby today to get him a fishing reel and was amazed by the knowledge and helpfulness of Matt!! He was so really good and had a good chat with us about the reel and what my husband needed. Love go outdoors for fishing stuff but think they need to expand the range a tad and maybe add more high end items but service was amazing from matt. Thank you.

2026年9月29日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I purchased an ebike from Go Outdoors a…

I purchased an ebike from Go Outdoors a couple of weeks ago. I googled the Halfords range and another website that deals in second hand bikes but couldn't really find anything suitable.
I only came across the Go Outdoors range almost by accident as I didn't even realise that they sold bikes!!
Saw one that I liked, the price was amazing and I was able to pick the bike up about 2 hours after buying it.
I was served by a gentleman in the Plymouth branch by the name of Andy, so a special mention to him, knowledgeable, gave me lots of good clear advice, really very helpful, built the bike for me really quickly, with no added extra fee for building it and I get a free checkup once the bike is 6 weeks old. The battery and the electrical parts are also guaranteed for 2 years.
Would definitely recommend Andy & Go Outdoors for anyone who is thinking of getting an ebike.

2026年9月15日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Matt in Plymouth help me replace some…

Matt in Plymouth help me replace some fishing equipment. Very friendly & knowledgeable about fishing in the Devon area. Thanks Matt great advice.

2026年9月19日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Went into Plymouth Go Outdoors today…

Went into Plymouth Go Outdoors today looking for trousers with cut off for zips and to talk about electric bikes. First class service from Matt who listened carefully to what we needed and explained what we needed to look out for . Would definitely recommend.

2026年9月28日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really nice customer service with Megan…

Really nice customer service with Megan S help me with my purchase and even pointed out my blue light card as well , excellent

2026年9月27日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Suzzanne was so helpful today with…

Suzzanne was so helpful today with helping me find my winter coat. Thank you x

2026年9月27日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful member of staff…

Thanks Sarah for helping me to sort out my discount card. You were so helpful, it's appreciated.

2026年9月25日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Customer service

Purchased some items today and the lovely Sarah was amazing. Very helpful and deserves a pay rise.
Keep up the good work

2026年9月25日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service

Excellent service by both Ollie and Megan C, both of them went above and beyond to help us get exactly what we needed. Thank you!

2026年9月25日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち3の評価

So much was out of stock in my size…

So much was out of stock in my size (medium).
It blows my mind that a company would invest so much in promoting a business, then when customers arrive, there’s no stock in common sizes across so many items (e.g. tshirts/trousers) - and its been like this since I started looking regularly a couple of months ago.

Staff are always excellent, but the queues can be ridiculous - especially when someone has a membership issue (I’ve turned around and left a couple of times when I’ve seen a long queue).

I wish there was no member pricing, it’s just a nuisance, and makes it look like you’re cheating non-members. If membership were a good idea, every shop would do it.

I also wish there were a seating/coffee area for family members who are bored waiting for one enthusiast.

Good shop though, I’ve bought loads lately (would have bought twice as much if you had stock in my size).

2026年9月15日
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Dry Robe.

Went in with the mother-in-law who has decided to join a group of cold water swimmers !! Crazy lady, anyway she wanted a Dry Robe and Go Outdoors have a huge range of products to choose from so she found what she wanted and away we went.

2026年9月7日
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

saffron (lovely staff member)

loved all the selection available, lovely deals on got a few bargains. was served by saffron and she was very talkative and friendly, had a bubbly personality which made our experience better! will totally be coming back soon!

2026年9月24日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Suzzanne was very helpful looking for…

Suzzanne was very helpful looking for trousers for me and found exactly what I wanted

2026年9月24日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We for the first time in Plymouth today…

We for the first time in Plymouth today saw Matt on the fishing section, i know all the staff do their best to help but Matt is an experienced fisherman and its a breath of fresh air to see somebody on that section who really has an interest in his section, as always good products at a good price 👍

2026年9月21日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service and a great selection of items

I visited the Plymouth Store today wanting some advice about walking boots - my problem is that I am a size 3 and often find that walking boots of this size are made for children and consequently do not last me for more than one season of 6 months or so. After a chat with Simon, I settled on some Scarpa women's Gortex boots that were not only super comfy but fulfilled all of my requirements.
I was even more thrilled when I was served by Steph at the tills who told me that they come with a 12 month guarantee!
I would never usually treat myself to walking gear at this price but I was absolutely trilled to be able to use my blue light card alongside my go outdoors card to get a discount.

Overall I was really pleased with my visit to the store. The staff were so helpful and polite and really informative.

2026年9月21日
自発的なレビュー
GO Outdoors - Plymouth ロゴ

GO Outdoors - Plymouth からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

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