GO Outdoors - Southport レビュー 

1,111
•
TrustScore 5段階評価の5

4.9

4/8 Tulketh Street, PR8 1AQ Southport, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... もっと見る

企業が回答しました

5つ星のうち5の評価

Today I made several purchases from Go Outdoors Southport. Megan, the assistant helped me choose the correct items. She was very kind, patient and knowledgeable and she spent quite a long time helpi... もっと見る

企業が回答しました

5つ星のうち4の評価

Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊

企業が回答しました

5つ星のうち4の評価

Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Southport について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.9

優良

TrustScore 5段階評価の5

1111件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,111)

過去12か月のレビュー数: 36,823件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service

The knowledgeable, friendly service, Steven seemed to know immediately what was required. No pressure selling, boots looked and felt fantastic, confident in our purchase.

2025年12月2日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thank you Lorna

I was guided today by Lorna who went out of her way to help me ,explained the benefits and negatives between the hiking boot's that I was unsure about and helped me find suitable pants an gloves to match . Thank you

2025年11月27日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful knowledgeable staff

Rory expertly and patiently explained best gear for hiking trips. Felt like a personal shopper experience.

2025年11月23日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Southport store very good

Megan and Rory helped me with a problem i had and got it sorted straight away. They were both very helpful and knowledgeable. Would make the journey to Southport before going to Wigan which is much closer to where I live when I want to purchase something again.

2025年11月17日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Knowledgeable and helpful Staff member…

Knowledgeable and helpful Staff member Ben with my replacement fell walking boots & wet-weather dog-walking wellies

2025年11月15日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ben was very helpful when I came to buy…

Ben was very helpful when I came to buy a coat for my father who has dementia. He was knowledgeable about the products and which helped me make a decision to pick the right coat for my dad’s requirements. He even kindly tried on some coats to show the fit and shape of the coats . A valuable member of the go outdoors team. Thankyou

2025年11月2日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I wasn't sure what my kids needed for…

I wasn't sure what my kids needed for scout camp. Ben and Lorna (if I got thier names correct) really helped out.

Fantastic product knowledge delivered with smiles

2025年11月7日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Go Outdoors in Southport…

I went into Go Outdoors in Southport yesterday. I was looking for a birthday gift and a Christmas gift. There were 2 young men in the shop called Will and Ste, there was only me in the store at the time. They were both so friendly and helpful but not pushy, the type of people you hope will approach you when you go into a shop. They were both very helpful and I ended up with exactly what I was looking for.
10 out of 10 Will and Steve and well done Southport Go Outdoors for having such pleasant professional staff.

2025年11月11日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazingly helpful staff

Rory was amazingly helpful and went above and beyond to help me sort out my UPS parcel drop off. I would give 6 stars if I could! Amazon makes it so complicated and confusing for customers that the staff here have to help with the forms and what order they all go in and where to place them on the package. Apparently this happens regularly. I’ve also heard from my husband that they were incredibly helpful when he took our daughter to get some camping gear this summer. Thank you everyone at Go Outdoors - your super sterling service is very much appreciated :)

2025年11月9日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very knowledgeable and helpful staff

Very knowledgeable and helpful staff. I didn't feel rushed or pressured into buying anything. Megan couldn't have been more helpful.

2025年11月5日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Served today by BW very helpful

2025年10月29日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Productive Visit

Rory helped us today and his knowledge on the boots and waterproof over trousers we were purchasing was amazing. A very productive visit. Thank you Rory.

2025年10月26日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had faulty zip on my Berghaus over…

I had faulty zip on my Berghaus over trousers. ther was no issue with a replacement. Only problem was my Go Outdoor account did not have the purchase registered. On checking my current accounht I was able to prove I had in fact purchased the trousers in July 2025. I was able to then get a replacement pair of trousers. I was very satisfied withn the service in Southport.

2025年10月23日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Second visit to this store this week…

Second visit to this store this week after buying waterproof shoes and trousers and helped enormously by Sam on Sunday.
Bought winter walking trousers today, again helpful and knowledgeable staff, unlike my local store back home.
Well done guys!

2025年10月24日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

New walking Shoes

Purchasing our new walking shoes was made easy by Will. We have made a trip to store once before where he gave us lots of information about what was suitable for our needs but we made no purchase at that time. Today we returned and Will was very helpful again in assisting us make our purchases, knowledgeable about the products and very personable. Would definitely use this store again. Thank you.

2025年10月23日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

STAFF HELPFUL, COAT EXCELLENT VALUE FOR MONEY

Staff were very helpful in helping me find a waterproof coat. The coat I chose was only £75 and superb value for money. My size was not available, so was ordered. Used click and collect and coat arrived at Southport store in 4 days.

2025年10月13日
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

First time in go outdoors

First time in go outdoors and was looking for a coat. Staff very helpful and friendly. Would definately visit again

2025年10月11日
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The advice we received from Rory in…

The advice we received from Rory in your Southport store was excellent and appropriate for our sons Dof E upcoming camping trip

2025年10月12日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

A perfect fit.

Lorna the saleslady understood exactly what I was looking for and showed me the item of clothing right away. I picked the colour and tried it on. it was a perfect fit . We had a friendly chat too and that was nice.

2025年10月10日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Asked Megan to help me with ladies…

Asked Megan to help me with ladies water proof trousers, well how luck was I. Her knowledge of various fabrics, sizes and prices, exceptional. I always receive excellent customer service at Southport Go Outdoors, the manager obviously dedicates and invests time into training staff and it shows!

2025年10月5日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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