Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Today I made several purchases from Go Outdoors Southport. Megan, the assistant helped me choose the correct items. She was very kind, patient and knowledgeable and she spent quite a long time helpi... もっと見る
企業が回答しました
Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... もっと見る
企業が回答しました
Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊
企業が回答しました
企業情報
GO Outdoors - Southport について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
4/8 Tulketh Street, PR8 1AQ, Southport, 英国
- 03443 876772
4.9
優良
1111件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Rory is an inspiration!
Bought a jacket from the Southport shop today. Rory gave great advice, very knowledgeable and clearly enthusiastic about the products on sale. Friendly, helpful and sincere. Altogether a very enjoyable visit.
2025年9月28日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Rory was really helpful
Rory was really helpful. Extremely knowledgeable about all aspects of walking gear. Without his advice on waterproofing, we’d have never managed on our own
2025年9月28日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Excellent service, nothing too much trouble. Lovely day members of staff.
2025年9月25日
GO Outdoors - Southport からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Rory
Rory, top bloke, knowledgeable, very patient, excellent service.
Sorted me out with some footwear and socks, A very satisfied customer.
2025年9月22日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very happy to shop in your store and…
Very happy to shop in your store and staff very friendly and very helpful with assistance and good value for items
2025年9月17日
GO Outdoors - Southport からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great experience
Very efficient & friendly service from Lorna today whilst buying a winter coat and a whistle
2025年9月17日
自発的なレビュー
GO Outdoors - Southport からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Superb professional advice
Superb professional advice from Ben at the Southport store, great product knowledge, very helpful. Many thanks
2025年9月10日
自発的なレビュー
GO Outdoors - Southport からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Sam (Southport store)
Sam (Southport store) was so helpful in resolving an issue that I had with a previous purchase. I genuinely didn’t expect the issue in question to be dealt with as quickly as it was; Sam was brilliant. The customer service that he provided was exemplary, and he’s an asset to the store.
2025年9月6日
自発的なレビュー
GO Outdoors - Southport からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
We were served by Sam who was attentive, helpful and considerate in guiding me/us regarding walking boots.
The Southport store had a good selection of women’s walking boots, at affordable prices. I needed to make a last minute purchase and was surprised to find some leather boots which were comfortable and reasonably priced. The staff member was knowledgeable, considerate and responsive to our needs.
2025年9月3日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
I was able to buy the trousers I was…
I was able to buy the trousers I was looking for at a great price.
2025年8月27日
GO Outdoors - Southport からの回答
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
friendly & helpful when I came to collect tent I had reserved
Ben was Very helpful when I came to collect my tent had reserved
2025年8月24日
自発的なレビュー
GO Outdoors - Southport からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
My salesperson Lorna
My salesperson Lorna, was very patient and helpfull.
I tried several pairs of shoes and Lorna's knowledge and advice was excellent.
2025年8月8日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Rory top bloke
My girlfriend and I went in to go out doors to get some stuff for a festival. Rory helped us out massively, he was a very nice guy, seems to know his stuff
2025年8月10日
自発的なレビュー
GO Outdoors - Southport からの回答
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Southport service was excellent Lorna…
Southport service was excellent Lorna was very helpful
2025年8月8日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Couldn’t be anymore helpful 100%.
The staff in the Southport Branch not far from the train station were absolutely so helpful they really went out of their way to help me look + buy the items I needed, it made my day also bagging everything up so I could carry the items as I’m on crutches, very friendly, very helpful + very professional, he also updated my outdoors bonus card as it was due to run out, many thanks to the staff in go outdoors Southport near to the train station 👍.
2025年7月22日
自発的なレビュー
GO Outdoors - Southport からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
No receipt, no problem
Had to return some walking boots after 5 months, unfortunately I no longer had my receipt. This was not a problem, Sam from the southport store found my purchase record and offered me a choice of full refund or like for like exchange. Fantastic service all around 👏
2025年7月31日
自発的なレビュー
GO Outdoors - Southport からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Due to a technical problem (getting two…
Due to a technical problem (getting two left feet shoes) from Liverpool branch I went to my hometown store in Southport. Lorna and her team were fantastic and solved the problem without any qualms or issues. A excellent friendly service that is the standard I always get from your company
2025年7月23日
自発的なレビュー
GO Outdoors - Southport からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Positive experience as always
Staff always helpful, especially gentleman called Rory. Helped me to choose a proper footwear for my sweaty feet. Positive experience as always.
2025年7月24日
自発的なレビュー
GO Outdoors - Southport からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Will was so helpful
Will was so helpful. We bought 2 waterproof jackets and a pair of walking shoes
2025年7月21日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Southport からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
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