Fantastic staff, very helpful and friendly. We called in close to closing time but that didn't stop them, Liam gave great footwear advice for a trekking trip and knew the products. It's only a small s... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was surprised by the reasonable, wide selection of stock available in what is a relatively small store compared to the more common, larger GO outlets. I was served by Craig who was extremely helpfu... もっと見る
企業が回答しました
We went into the Go Outdoors store to get 1 pair of hiking/walking shoes. During our visit we found such amazing discounts that we bought 2 pairs of shoes, 2 backpacks, a compass and binoculars! W... もっと見る
企業が回答しました
Can honestly say that Liam from the St Helens store was amazing. He sorted us out with my husband’s birthday present & got us a great deal. Will definitely be back when my grandson needs outdoor wear.... もっと見る
企業が回答しました
企業情報
GO Outdoors - St Helens (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Church Square Shopping Centre, 26 Church Street, WA10 1BD, St Helens, 英国
- 01744 413568
4.7
優良
178件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Welcomed by a friendly gentleman called…
Welcomed by a friendly gentleman called David. Helped me out tremendously! I will be making sure this is my go to store from now on!
2023年1月28日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helpful friendly staff
2023年1月7日
GO Outdoors - St Helens (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great experience in the st helens store…
Great experience in the st helens store on Thursday fantastic customer service from Megan. Thank you I will be back :)
2023年1月12日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Chris is a credit to the company!
Chris helped with an exchange and was wonderful - a credit to the company and an all round lovely young man!
2023年1月9日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Had a text to say my click n collect…
Had a text to say my click n collect order is ready for collection, went to the store and they had nothing for me!. Waiting patiently for about 1 hour while they tried to sort it for me which was a very big inconvenience for me and
a missed a doctors appointment because of it, my patients was starting to run out by then. they finally rescheduled it for a further click n collect pick up and offered me just a 15% discount for my inconvenience which i thought was an insult to be honest.
My experience with this was terrible and a very big inconvenience for me.
2022年12月31日
GO Outdoors - St Helens (Express) からの回答
Hello Phil,
Thank you for taking the time to leave a review.
I'm sorry to hear that you are not happy with your recent shopping experience you've had with us.
If you would like to discuss this further, please contact us at onlinereviews@gooutdoors.co.uk quoting your review reference within the subject and contents #TP22795 and provide your order number, full name, and billing address so we can assist you with this further.
We look forward to hearing from you.
Kind regards,
Araiz
Go Outdoors Online Review Team.
New little store and staff were really…
New little store and staff were really helpful and happy
2022年12月21日
GO Outdoors - St Helens (Express) からの回答
Dear Catherine,
I appreciate you taking the time to leave us this review.
I am pleased to hear that
We hope you had a great experience with us and we look forward to seeing you again soon.
Thanks,
Ike,
Online Review Team.
GO Outdoors - St Helens (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I bought a pair of walking boots and…
I bought a pair of walking boots and they was faulty but supervisor megan was really nice and help to resolve the issue with the boots couldn’t recommend enough.
2022年12月7日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。