Great variety of products so we can always find exactly what we need. Penny was really helpful with suggestions for what I might need for my first multi-day walking expedition, I even returned later o... もっと見る
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Fox Valley Retail Park, S36 2AB Stocksbridge, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Great variety of products so we can always find exactly what we need. Penny was really helpful with suggestions for what I might need for my first multi-day walking expedition, I even returned later o... もっと見る
企業が回答しました
Went in for children’s coats for back to school and was serviced by Heidi &Eleanor and I was blown away when she explained to me everything about washing them because I had no idea waterproof coats ne... もっと見る
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The internet was down when I called for my order. They explained they were unable to take payment, stated that I’d already paid but unfortunately not able to scan. Rang Customer Service and... もっと見る
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Ethan n Eleanor @ stocksbridge Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring.. The stores in Norwich that set me up put my address i... もっと見る
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当該企業による記述
当該企業による記述

Fox Valley Retail Park, S36 2AB, Stocksbridge, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Heidi took time to ensure I had the best walking shoes for my purpose and vegetarian (no leather/suede). Heidi and Lucy were top stuff. Very happy customer.

GO Outdoors - Stocksbridge からの回答
Went to Go Outdoors for walking boots for my son before his DofE trip and got incredible service from Steve. Really thoughtful and honest advice for my son and cane away with the perfect pair of boots. Truely fantastic service, Steve is a credit to the company!

GO Outdoors - Stocksbridge からの回答
The Service was excellent and they took the time to make sure my walking shoes were the correct fit.

GO Outdoors - Stocksbridge からの回答
I travelled from Stockport to the Stocksbridge store to collect 2 pairs of walking shoes, I had ordered on line in readiness for a walking holiday. Only to find one pair of shoes were at the Stockport store , the other pairs’ whereabouts, no one knew. The on line order had been processed incorrectly. Pat at the Stockbridge store made phone calls to locate the shoes in Stockport and to try and locate the second pair. He then found the shoes I had ordered were in stock and although rules meant he could not give a refund, I was able to purchase the shoes they had, so my 1 hour 10 mins journey was not wasted. Thus I have given my review 5 stars, solely for Pat who is certainly a credit to go outdoors. For the go outdoors on line processing procedure I would give no stars!!

GO Outdoors - Stocksbridge からの回答
Phil and Penny were very helpful with advice on the best walking boots, how to wear them in and care for them.

GO Outdoors - Stocksbridge からの回答

GO Outdoors - Stocksbridge からの回答

GO Outdoors - Stocksbridge からの回答
Jo the shop assistant went above and beyond to help. Fantastic helpful staff and very well stocked shop. 5 stars!!

GO Outdoors - Stocksbridge からの回答
I went to go outdoors today on the hunt for some walking trousers and I must of tried on atleast 8 pairs to make sure I got the right ones, the two ladies on the shop floor was very welcoming and patient with me going back and forth to try on items. One of the ladies was really helpful in helping me decide on the right ones. Jo who served me was absolutely lovely. Will definitely be back ⭐️

GO Outdoors - Stocksbridge からの回答
Fox valley store - very large with great selection and good deals especially for members and the 10% student discount is good. Good service with very friendly staff who sorted membership easy.
Served by Penny.

GO Outdoors - Stocksbridge からの回答

GO Outdoors - Stocksbridge からの回答
Everything was easy to do
Store had plenty of items for choice
Eleanor the assistant was polite and very helpful
Will definitely be returning

GO Outdoors - Stocksbridge からの回答
I was looking for a really waterproof and durable jacket and Jo, one of the advisors, spent a good deal of effort to help me understand the different options and tech types. Couldn't fault the service and ended up with exactly the coat I needed.

GO Outdoors - Stocksbridge からの回答
We ordered 2 x pairs of medium Ron Hill tricksters for my husband on click and collect over a week ago. We requested that we collect them from Fox Valley shop in Sheffield. We have not received any emails but as I was near the store last Thursday I popped in to be told my package was waiting to be collected. When we opened the package at home there was only 1 x pair of tracksters. We rung the shop and was told that the other pair were on the way to the store and that we shouldn't have been given the package until the other pair arrived. We're now on day 8 and still no email regarding the 2nd pair. The staff are Fox Valley told me they were having trouble with click and collect - well they are not wrong. Really bad customer service!. How can retailers like Next and Amazon deliver next day but here we are on day 8, no emails and staff just having a laugh about the rubbish service. I request that someone looks into the fact that I only have 1 pair of tracksters and get back to me ASAP. I WILL NOT BE RECOMMENDING YOUR COMPANY OR USING YOU AGAIN.

GO Outdoors - Stocksbridge からの回答
Penny was helpful patient and friendly when she served me today. Also I phoned in earlier in the week to ask about specific items and found them as advised.

GO Outdoors - Stocksbridge からの回答
Attention to detail in finding the right walking boot and fit for my needs Heidi’s knowledge was outstanding. Then at the till Freddie (I believe to be new) was methodical and confident as he had josh overseeing him who was very polite.
Services was outstanding five stars

GO Outdoors - Stocksbridge からの回答
Nice friendly polite staff, helpful. served today by Eleanor/ruby

GO Outdoors - Stocksbridge からの回答
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