I was looking for walking shoes. Excellent wide choice and great price but what really impressed me was the service and advice I received from Rebecca- she was knowledgeable, professional and very fri... もっと見る
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Great service from the young lady finding me size 8 ladies and size 9 men’s walking shoes, think I tried on 9 shoes before finding the perfect fit. Claire on the checkout was cheerful and helpful... もっと見る
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I visited Go Outdoors on Stockton on Tees I am very impressed by the whole set up. I have purchased a tent footprint for my current tent Vango instant classic I think it will just about do the job... もっと見る
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Took my daughter to go outdoors - we bought coats and walking boots which took a long time to try on and choose etc. we looked around the tents and gear. The items are great quality and the staff who... もっと見る
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企業情報
GO Outdoors - Stockton について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Portack Lane, TS18 2SP, Stockton, 英国
- 01642 033335
4.7
優良
3307件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Claire was lovely today
Claire was lovely today! I had to do a quick juggle with my bank accounts and she didn’t make me feel bad… efficiently switched to the next tool so no one was kept waiting and gave me time to sort myself out. She made it seem so effortless! That’s someone who is good at what she does!
2026年6月1日
自発的なレビュー
GO Outdoors - Stockton からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Went to Stockton Go Outdoors today and…
Went to Stockton Go Outdoors today and Rebecca who served us today did a fantastic job. She showed my 10 yr old how to tie his walking boots so they were nice and snug around his ankles. Also took time to speak to him to make sure that the boots were the right fit.
Rebecca had great customer service.
2026年6月1日
自発的なレビュー
GO Outdoors - Stockton からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Had a great experience at the…
Had a great experience at the GoOutdoors, portrack lane. I had signed ip for membership but had received nothing but an email conformation.
The lovely lady, Fay, at the till was incredibly helpful, and her line manager, I believe her name was Karen?, honoured my membership and explained how it comes in card form, didn't realise this when I signed up.
We had a fab chat and it was an enjoyable experience!
Go Outdoors stockton, you have two lovely team members there
2026年5月31日
自発的なレビュー
GO Outdoors - Stockton からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great Store, Great Staff
Went in for a couple of bits for fishing. Served by Karen who was extremely helpful and polite. 10/10 Service.
2026年5月31日
自発的なレビュー
GO Outdoors - Stockton からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Love this shop
Love this shop, my favourite place to spend money! But with my membership I get amazing discounts! And staff are so friendly
2026年5月23日
GO Outdoors - Stockton からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Use your loyalty card!
Bought a cool bag and dog poo bags as we are collecting our new pup this weekend. Claire was great on the checkout as she checked the system and found my loyalty card that I hadn’t used for 11 years, so I got a big saving.
Excellent customer service.
Thanks Claire!
2026年5月29日
自発的なレビュー
GO Outdoors - Stockton からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Claire provided exceptional customer…
Claire provided exceptional customer service today, she was really helpful! Thank you
2026年5月29日
自発的なレビュー
GO Outdoors - Stockton からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service
We were assisted by a r eally good,knowledgeable, helpful member of staff called Rebecca, on our recent visit ro Stockton store.She was helpful without being felt like she was pushing to sell us anything which was great and made the experience of buying some shoes better We were given time to try and and walk about a bit before purchadlsing a,140 pound pair of boot/shoe suitable for my needs Great assett to your store
2026年5月22日
自発的なレビュー
GO Outdoors - Stockton からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Excellent service, great store with loads of items on display, honest advice for staff (Claire)
2026年5月27日
自発的なレビュー
GO Outdoors - Stockton からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Outstanding customer services from…
Outstanding customer services from Catherine and Claire!
2026年5月27日
自発的なレビュー
GO Outdoors - Stockton からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
GO Outdoors - Stockton からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
10/10
Found some walking boots last size 5 left! 🥾
Staff were great and helpful on the floor.
Karen was lovely at the till too very chatty and great customer service,
always good to see! 👏😊🩷
2026年5月25日
自発的なレビュー
GO Outdoors - Stockton からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Redbull coolbox
Went in looking for a cool box bought a yeti redbull one. Lovely friendly service from karen. Very friendly and helpful. And nice friendly day service from Freya on till
Thankyou :)
2026年5月24日
自発的なレビュー
GO Outdoors - Stockton からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
GO Outdoors - Stockton からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I was helped by Helen and Fay today and…
I was helped by Helen and Fay today and they were both so lovely! I love this shop and could spend hours in it! Thank you Stockton team ☺️
2026年5月23日
自発的なレビュー
GO Outdoors - Stockton からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Ordered item and was ready to collect…
Ordered item and was ready to collect in no time.
Quality of item was very good
and the staff were really pleasant and helpful.
2026年5月16日
GO Outdoors - Stockton からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We had excellent service especially…
We had excellent service especially Helen who was exceptional and very friendly making every effort to help us find the right walking shoe for our upcoming holiday to Switzerland
2026年5月23日
自発的なレビュー
GO Outdoors - Stockton からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
A great service
A great service, Helen was very knowledgeable and provided up with everything we needed. Thankyou very much
2026年5月23日
自発的なレビュー
GO Outdoors - Stockton からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I found Helen exceptionally helpful…
I found Helen exceptionally helpful with locating my shoes and walking socks she went above and beyond in her service
2026年5月23日
自発的なレビュー
GO Outdoors - Stockton からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
The most helpful loveliest people I’ve…
The most helpful loveliest people I’ve ever come across who work there.
2026年5月22日
GO Outdoors - Stockton からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
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