Great experience today at the shoe department. The assistant Theresa went above and beyond when I asked for advice regarding trainers for a foot problem. Although the store was extremely busy she... もっと見る
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Great experience today at the shoe department. The assistant Theresa went above and beyond when I asked for advice regarding trainers for a foot problem. Although the store was extremely busy she... もっと見る
企業が回答しました
I came into buy a camp stove for home use in case of black outs etc. Met a member of staff called Joel who was exceptional. Joel was very attentive, patient with all my questions, extremely knowledgab... もっと見る
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My other half purchased a coat in the wrong size and removed the tags. Claire and Nathan were super, they made it so easy to get it swapped without any issues and actually spoke to you like human bein... もっと見る
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Good service at the walking shoes section, and professional check out despite an issue - quickly resolved by James. The till was showing an incorrect price. Speedily checked and the till updated. Well... もっと見る
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当該企業による記述
当該企業による記述

Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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GO Outdoors - Stoke からの回答
Very easy and the staff who helped us was very nice 👍

GO Outdoors - Stoke からの回答
I was served and helped by Tom today at the Hanley/Festival Park store, he made sure i had everything i needed and was very polite and helpful. Thanks so much ☺️

GO Outdoors - Stoke からの回答
We were served today by Teresa, excellent customer service, she was so helpful, fetched many pairs of shoes without hesitation for us to try on, very knowledgeable and really friendly, thank you to Teresa for your help during our visit

GO Outdoors - Stoke からの回答
I bought some hiking boots. I was served by Theresa who was patient and also knowledgeable about the range I was interested in. She was able to show me what to look for and how to use them correctly. Overall it was enjoyable and fun experience. When I left I was confident that I had exactly what I was looking for
⭐️⭐️⭐️⭐️⭐️

GO Outdoors - Stoke からの回答
Went in today for my daughter first horse helmet. Ellie was very nice and helpful as I haven’t got a clue about horse stuff. She took the time to make sure it fitted right couldn’t of asked for any one nicer to help

GO Outdoors - Stoke からの回答
Harry & Sam were absolutely brilliant, they were so helpful when i came into store to purchase fishing equipment and bait for my son and for myself as a first time fisher !
They both took time to explain different options and shared lots of valuable tips !
I will definitely be returning very soon !

GO Outdoors - Stoke からの回答
Poppin to look at their tents, thought we’d buy off the website as we didn’t want to lug in around all day.
In store offers aren’t available on the web do gave the store a call with it’s own published no. Chelsey and Jenny thank you for putting what we wanted to one side I’ve picked it up today.
Putting real in retail, life in the highstreet yet!

GO Outdoors - Stoke からの回答
Excellent service from Theresa for myself and my daughter when buying and trying on walking shoes
Would highly recommend Theresa

GO Outdoors - Stoke からの回答

GO Outdoors - Stoke からの回答
Went to Festival
park - Go Outdoors for walking boots - Theresa gave good advice and guidance- excellent customer service- very happy with experience. Thank you.

GO Outdoors - Stoke からの回答
Priced matched shoes for me… great service. Staff were very friendly and helpful

GO Outdoors - Stoke からの回答
I was approached quickly by ? a store manager, Jo who identified my reason for entering the store, she took me to the till where Jen, found the time of my item purchase, and the amount I had spent? As the goods were faulty, (wellington boots both split) I was asked to go and choose a new pair and bring them back to the till. Rory was the young man in shoe/boot department and was extremely pleasant and very helpful. With new boots in hand I returned to the till where Ben took the balance payment. Problem sorted, all the staff were fantastic 😊
Jo/Jen/Rory and Ben

GO Outdoors - Stoke からの回答
The Staff and Service. I wanted a replacement waterproof jacket. Layout of store now has each one with brand stand. I did not have a brand in mind, but did have requirements such as external map/ phone pocket, length etc. Caitlin was on it. Excellent product knowledge. At the till Jenny helpfully asked if i had a Blue light which i do but hadnt thought to mention. Thank you

GO Outdoors - Stoke からの回答
Good service at the walking shoes section, and professional check out despite an issue - quickly resolved by James. The till was showing an incorrect price. Speedily checked and the till updated. Well done.

GO Outdoors - Stoke からの回答
Clare and nathan were very helpful great customer service

GO Outdoors - Stoke からの回答
Spacious shop, allowing for a relaxed shopping atmosphere. Great variety. Staff helpful and polite.

GO Outdoors - Stoke からの回答
Great selection of outdoor gear. Went specifically for Altra trail shoes, Good choice and great to be able to try them on. Theresa was particularly helpful, bringing extra choices in my size. She was very friendly and chatty too. Found the perfect pair and they were in the sale too.

GO Outdoors - Stoke からの回答
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