Great experience today at the shoe department. The assistant Theresa went above and beyond when I asked for advice regarding trainers for a foot problem. Although the store was extremely busy she... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Great experience today at the shoe department. The assistant Theresa went above and beyond when I asked for advice regarding trainers for a foot problem. Although the store was extremely busy she... もっと見る
企業が回答しました
I came into buy a camp stove for home use in case of black outs etc. Met a member of staff called Joel who was exceptional. Joel was very attentive, patient with all my questions, extremely knowledgab... もっと見る
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My other half purchased a coat in the wrong size and removed the tags. Claire and Nathan were super, they made it so easy to get it swapped without any issues and actually spoke to you like human bein... もっと見る
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Good service at the walking shoes section, and professional check out despite an issue - quickly resolved by James. The till was showing an incorrect price. Speedily checked and the till updated. Well... もっと見る
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当該企業による記述
当該企業による記述

Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Katie, Tom and Josh H couldn’t have been more helpful and helped me load the car with some heavy bags. Thanks guys

GO Outdoors - Stoke からの回答
Excellent process from start to finish, easy to navigate website, delivery options and well packaged product.

GO Outdoors - Stoke からの回答
This store on festival park managed by Jo has never failed to offer first class service for the last 12 years that I can remember.
Jo runs a tight ship and her staff are a credit to her leadership.
However busy she is she never fails to smile, help, and have time for you. She goes out of her way to ensure you leave the store happy.
In terms of management, she could teach many people how to steer a ship!
A pleasure to do business there today - as always.
Thank you Go Outdoors Stoke - a credit to you all. X

GO Outdoors - Stoke からの回答
In the Stoke store today Harry was amazing, nothing was to much trouble, very friendly and a credit to you team.

GO Outdoors - Stoke からの回答
Great service from Rory today.
Went out of his way to help me.
Management material 👌

GO Outdoors - Stoke からの回答
Go outdoors is a great store for all of your outdoor pursuits, from clothing to equipment wether that be hiking, camping or even fishing. It caters for it all.
Its great to see all items out on display including tents which gives a better perspective of what you are actually buying such as size and quality.
Even better still, if you become a member for just a measly price you can have huge savings and also able to buy bundles which reduces the cost even more than their already great and competitive prices.
On my visit they had everything I wanted and more. I would highly recommend Go Outdoors and more so becoming a member so you can take advantage of their amazing offers.

GO Outdoors - Stoke からの回答
Claire and Carol were fantastic, very helpful and cheerful.

GO Outdoors - Stoke からの回答

GO Outdoors - Stoke からの回答
My tent was bought as a gift some time back and 1 of the poles broke recently. Jo said she would sort it and she did within the time frame she had stipulated. Recently had a great experience with Clare when purchasing a coat. Very helpful, knowledgeable and helped entertain my toddler. Great team. Thank you GoOutdoors.

GO Outdoors - Stoke からの回答
Another great visit, the team looked after us again, Clare, Tilly and Carol made things easy.

GO Outdoors - Stoke からの回答

GO Outdoors - Stoke からの回答
The lady, Theresa, that served us was very helpful and patient. My mum tried on several pairs of shoes due to problems with her feet and Theresa, was determined to find her something......and she did! Good choice in shoes in the store and it's a good job there was!

GO Outdoors - Stoke からの回答
Brought a new tent, whist we were looking we asked about the berghaus 600xl Nightfall and the porch, which Joel D was very helpful and informative. We went down to pay where Josh D was very helpful and very welcoming with our purchase.

GO Outdoors - Stoke からの回答
Unfortunately had to return a Vango item due to a fault! The till and floor staff were once again great. Cheerful, helpful and informative at the same time trying to deal with shoplifters as usual. We came away with a replacement, so we will still be needing future camping equipment from yourselves. They helped to secure a good customer.
Thanks again to Clare Jared and Joel D for making the process easy!

GO Outdoors - Stoke からの回答
We were served by Tom today he was very helpful, polite and patient will definitely be back at this store to shop and we also got a club member card

GO Outdoors - Stoke からの回答

GO Outdoors - Stoke からの回答
Came here today to fishing republic..how disappointing,shelves empty & waited about 15 minutes for a staff member,when they arrived besides smelling strongly of cigarette smoke the attitude was one of “I don’t order things “,a truly dissatisfying experience & left with only a couple of items because of no stock.

GO Outdoors - Stoke からの回答
Needed help finding a particular type & fit of hiking shoe - customer service was first-class. Anthony was everything you need - friendly, willing and knowledgeable. In fact, every time I visit this particular store the staff, service & range of items are excellent.

GO Outdoors - Stoke からの回答
Always get great friendly honest advice from Theresa, great sales lady listed to me understood me and exceeded my expectations
Thanks Theresa

GO Outdoors - Stoke からの回答
I got exactly what I order when I was told I'd get it can't fault the quality great go outdoors

GO Outdoors - Stoke からの回答
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