ウェブサイトにアクセス

GO Outdoors - Stoke レビュー 

4,719
•
TrustScore 5段階評価の5

4.9

キャンプ用品店
レビューを書くウェブサイトにアクセス
レビューを書く

所在地

所在地を変更

Festival Park, Pavilion Drive, ST1 5SJ Stoke-on-Trent, GB

•
01782 307800

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent store and, at this time of the year, loads of great bargains. Staff were extremely friendly, polite & helpful. I was served by “Rory” who gave me great advice on the items I purchase... もっと見る

企業が回答しました

5つ星のうち5の評価

Spoke with James who was exceptional in his manner and went above and beyond with customer service ensuring I was entirely happy. Polite and curteous and could not do enough to help. First class ser... もっと見る

企業が回答しました

5つ星のうち5の評価

We went in store to spend a gift voucher we'd had for Christmas and managed to find everything we wanted, in stock and within budget. Tom served us at the till and he was such a nice lad, polite, happ... もっと見る

企業が回答しました

5つ星のうち1の評価

Had no confirmation that my order was waiting to be collected and part of the order was missing Staff in the store couldn’t sort it out I had to email customer service and still not had a response. B... もっと見る

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Stoke について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, 英国

  • 01782 307800

4.9

優良

TrustScore 5段階評価の5

4719件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(4,719)

過去12か月のレビュー数: 35,367件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Fab team member

Visited store again today. Had great advice from Imogen on rucksacks for my daughter. Really knowledgeable and friendly and took time with my daughter. Brilliant experience. Some fab young staff in store.

2026年8月29日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Great experience today at the Stoke…

Great experience today at the Stoke store. Niamh & Ellie were very helpful to me. Also, Millie at the till was very helpful & professional.

2026年8月29日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Thanks for the great review.

Hopefully this 4 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing store!

Amazing store! A special mention to Jess, Hayley and Millie who helped me with my purchases for this weekend. Thanks girls!

2026年8月29日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

New tent fault!

We had bought a new tent a few days ago! Unfortunately there was a problem with one broken piece of the tent. I explained to Katie on the Door who was very welcoming. She arranged for Joel from the tent department who cheerfully met us at the top of the stairs, gave us a replacement part and good advice. On the way back down we were again impressed by Katie who was diplomatically dealing with one of the hang around characters who was loudly objecting to being asked to leave the premises! After seeing her doing a security guard’s job, we left after spending a little more money in your store!
Alan & Jacqui

2026年8月28日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

5つ星のうち5の評価

Theresa was so helpful & lovely!

Came in looking for some new hiking boots and Theresa was she was absolutely wonderful! She was the only one working the section and it was rammed when we got there but she was super friendly and gave some great advice and tips for picking the perfect boot for me!! Thank you :) Princess

2026年8月28日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly helpful service throughout the…

Friendly helpful service throughout the store today whilst purchasing walking shoes.
Special mention to the till operator Rory
Service with a smile and helped us to use all our available discounts

2026年8月28日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

festival park branch there works a lady…

festival park branch there works a lady in shoe department called Theresa.I’ve bought many shoes off this lady and can honestly say she is extemporary in her job.I hope she is treated and rewarded well for her outstanding customer service

2026年8月28日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Katie D was extremely helpful

Katie D was extremely helpful. I couldn’t have asked for better service. She went above and beyond to help me, and I really appreciated her assistance. Excellent service!

2026年8月28日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Kind Service

Very kind, humorous and helpful :)

2026年8月28日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service from Rory!

Great customer service from Rory!

2026年8月27日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

waterproof 3/4 coat

Got a great deal on a waterproof 3/4 coat for work. Loads of choice. Nice chap Tom on the till served us.

2026年8月27日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent selection of outdoor clothes…

Excellent selection of outdoor clothes and equipment. Good service, very helpful. One of the assistants was very pleasant and helpful, Tom .

2026年8月27日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Went in to buy some walking boots for…

Went in to buy some walking boots for son . Staff were very efficient and Tom was very helpful and friendly at the tills

2026年8月27日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Theresa was sound and very helpful

2026年8月27日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really good selection and the staff are…

Really good selection and the staff are good vibes and really helpful, shout out to Theresa! She really helped me and I probably would’ve had swollen feet by the end of my camping trip if she hadn’t had helped.

2026年8月27日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent staff & service

Absolutely fantastic experience today! Went in to get a waterproof coat for my son & from the moment we walked in the staff were friendly & very helpful.
Niamh & Tilly were exceptional! Fantastic service & a credit to the company

2026年8月27日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Harry was brilliant- very helpful and…

Harry was brilliant- very helpful and friendly and professional- I left with everything I needed.

2026年8月26日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Got the clothes and shoes needed

Got the clothes and shoes needed. Harry on the till was really courteous and interested in serving. Made the visit more worthwhile

2026年8月25日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Huge selection of tents and camping equipment.

The staff were very helpful when I spotted an offer for sleeping bags at £2. They explained what the offer was, were approachable and efficient.

The store was much bigger than I expected with loads of tents to choose from and other camping equipment.

2026年8月18日
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Anthony was full of knowledge and super…

Anthony was full of knowledge and super helpful, honest with his answers and helped me pick out the right footwear. Give him some recognition!!!

2026年8月25日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報