GO Outdoors - Stoke レビュー 

4,719
TrustScore 5段階評価の5

4.9

Festival Park, Pavilion Drive, ST1 5SJ Stoke-on-Trent, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent store and, at this time of the year, loads of great bargains. Staff were extremely friendly, polite & helpful. I was served by “Rory” who gave me great advice on the items I purchase... もっと見る

5つ星のうち5の評価

Spoke with James who was exceptional in his manner and went above and beyond with customer service ensuring I was entirely happy. Polite and curteous and could not do enough to help. First class ser... もっと見る

企業が回答しました

5つ星のうち5の評価

We went in store to spend a gift voucher we'd had for Christmas and managed to find everything we wanted, in stock and within budget. Tom served us at the till and he was such a nice lad, polite, happ... もっと見る

企業が回答しました

5つ星のうち5の評価

Returning to Gooutdoors after a while away pleased all were so friendly - wanted a new governor set for my Cadac Safari bbq - governor on shelf and pipework but no quick-release connector, showing 4... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Stoke について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, 英国

  • 01782 307800

4.9

優良

TrustScore 5段階評価の5

4719件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(4,719)

過去12か月のレビュー数: 35,238

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Served by Harry

Served by Harry, really lovely lad, top service and a really nice store in Stoke !

2026年8月22日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing service

Amazing service. Lovely chats at cash register and very polite

2026年8月22日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Camping Supplies 10/10

Popped in for a few camping/bugout supplies. Grabbed a Eurohike Lantern and a Gerber STL 2.5 folding knife. Got to say both are fantastic quality, the lantern is far better brightness than I expected and the blade looks to be a good quality for the little jobs like rope trimming and repairs. Tested and sharpness seems fantastic.

Was served by Tom, friendly chap and quick service too.

10/10 always reliable for camping/emergency gear.

2026年8月22日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Tom was very friendly and helpful

Tom was very friendly and helpful! Great experience will be back!

2026年8月22日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Hayley was amazing.

Hayley was amazing.
She went above and beyond my expectations and really made my day. I felt i was treated like a VIP.
Tom was really friendly and informative and smiley.
Well done both, i know what this feedback means.

2026年8月22日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Tom was very polite and efficient

Tom was very polite and efficient! Other staff were helpful too. Store was tidy.

2026年8月22日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience

Bought an electric bike. Had done some research before hand so knew roughly what I wanted. Was served by Kyle who was friendly, approachable and knowledgeable. Great service. Thank you Kyle :-)

2026年8月21日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち2の評価

Love the products but the click and…

Love the products but the click and collect is a joke, no emails or texts, had to just wing it and go in store and ask after around 10 days of no correspondence, guy who sorted it out in store was sound though got it squared away for me, didn't get his name

2026年8月15日
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

More than happy 😊

Great shop briught a wet suit and swim shoes good quality and excellent prices, Harry served us very friendly young man , thank-you

2026年8月7日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Harry was very helpful explaining about…

Harry was very helpful explaining about what i need to do with my new tent and how the warranty works

2026年8月21日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We waited 40 mins to be served.

We waited 40 mins to be served.
The service given by Theresa was certainly worth waiting for. Her knowledge and attentiveness was outstanding. As a sufferer of Plantar fasciitis I was over the moon with her help and suggestions. I left the store very happy with my new Brooks trainers.

2026年8月21日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Spoke to Joel D about the tent poles…

Spoke to Joel D about the tent poles for our OEX Roof Tent that were damaged in use. He was so helpful and obviously knows his stuff. He gave us suggestions on their use and after inspection replaced the damaged poles. Thank you.
Katie D was very friendly greeting us at the store entrance too.

2026年8月17日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff great prices

Guy working in walking boots department was really helpful, got us the right size and gave good advice sorry I didn't catch his name. Rory on the till was great really friendly helped sort out membership saved us over £100.

2026年8月19日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very positive experience

Very positive experience in store, especially at the till. I was served by Tom who was extremely welcoming and patient, especially as I was struggling with two restless kids! Thanks Tom!

2026年8月19日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Kyle was exceptional in guiding me…

Kyle was exceptional in guiding me towards the osprey rucsack that best suited my needs. I was hesitant to go for the nebula but he reassured me in both the quality of the product and the fit. Genuinely appreciated his support! ☺️

2026年8月19日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Harry

Headed straight here from work to get a changing robe I saw last time I was in! Got to the check out and was greeted by Harry who was bubbly and had a big smile on his face. Really brightened my day after work stress. Great asset to the team and just an overall lovely person! Thank you

2026年8月19日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

great selection of stuff

great selection of stuff, really nice and open layout too, decent prices especially if you’re a member
tom was super patient and helpful when my membership was going awol at the till as well, lovely dude

2026年8月19日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thanks to Paul

Thanks to Paul, our shopping experience for a beginner angler, was a learning experience and a pleasure. Paul was not only knowledgeable but also very patient. He explained everything to my son and even took time to draw diagrams to help explain things even better. He found everything we needed. Nothing was too much trouble.
We will definitely be returning. Thanks again. Paul is a definite asset to your store.

2026年8月18日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Josh and Harry know their products and…

Josh and Harry know their products and what quality customer service looks like. Nice one, Gentlemen.
Thank you for the advice and customer service experience today. Quality.

2026年8月18日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Always like shopping in Go Outdoors

Always like shopping in Go Outdoors. Fantastic member discounts, friendly and knowledgeable staff. I was served by Tom on my last visit, who went above and beyond to answer my questions on Hiking, compasses and maps. 😊😊😊

2026年8月14日
自発的なレビュー
GO Outdoors - Stoke ロゴ

GO Outdoors - Stoke からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

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