GotPrint レビュー 8,838

TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Overall, the best quality best prices best customer service. I've used got print for many projects and they beat the competitors every time. Absolutely amazing. I own a music business and a publishing... もっと見る

企業が回答しました

5つ星のうち3の評価

The customer should be able to replace an image from the "upload landing" page. Unable to edit image without starting over each time. This is too time consuming, especially since the site moves so s... もっと見る

企業が回答しました

5つ星のうち4の評価

Good interface and the ordering process was relatively easy, except for having to refresh in order to upload files ... Took me a minute or two to figure that one out. I'm on an AirBook, FYI

企業が回答しました

5つ星のうち5の評価

We have been using GP for many years now. Above all the ease of the ordering process is amazing. And if you ever run into any issues their customer service service reps are superb! Keep up the great w... もっと見る

企業が回答しました

企業情報

  1. デジタル プリント サービス
  2. メディア会社

当該企業による記述

Awesome Prices, Always - Since we started in 2001 as a small, family-run print shop, our main goal has been simple: to give you fast, easy, and super economical service without ever sacrificing quality. Because we're 100% family-owned, we don't have outside investors to report to—we just report to you! That means we keep our prices low by running efficient, modern facilities, passing all the savings right back to you. We live by our 'low price promise' and insist on industry-leading quality. We're so sure you'll love what you get that we back it up with a 100% satisfaction guarantee for first-time customers. That's our promise that you'll get great prints every time! Whether you're a small business owner or just printing for fun, we're here to help you shine! With production facilities across the U.S. (in California, Texas, and Kentucky), we've got the reach to deliver responsive, quality service to customers everywhere.

100% Satisfaction Guarantee

First-time Customer? No Problem!

100% Satisfaction Guarantee for first time customers. We take every effort to alleviate your worries so you can focus on marketing your materials. If any issue should arise, please submit an "Order Issue" ticket through your order page. Please provide as much detail as possible, and one of our representatives will respond within 1-2 business days for assistance. You can also reach us at info@gotprint.com for assistance.

連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

8838件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Easy website!

2026年3月19日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Tanya, thank you for taking time to share! We certainly appreciate you!

5つ星のうち1の評価

Ordered January 4 2026

Ordered January 4 2026. Today is March 19, 2026. Simple business card. Haven't received order yet. Called there customer service 8 times with the same answer. "It's been shipped " ups tracking show waiting for package since February 1,2026.
Won't do business with them ever again.

2026年3月18日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Neal, we are sorry your order was lost during transit. We understand this was an inconvenience to you. Per your request, a REFUND has been issued. Thank you for your patience. Have a great day.

5つ星のうち1の評価

Had an issue with my order

Had an issue with my order, was unable to resolve it with Customer service.

Apparently only a specific department can fix the issue, and getting a hold of them is a hassle for busy people.

Very disappointed that I had to cancel my order and go with a different company.

Shouldn't have to call to press a "retry payment" button.

2026年3月13日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Jenni, we appreciate you bringing this to our attention. We do ask, for all payment errors to be corrected with billing. However, our friendly Customer Service team is able to transfer you to make the process easier. GotPrint apologizes for any inconvenience this may have caused you. Thank you for your feedback, have a great day.

5つ星のうち1の評価

2 day shipping selected but estimated…

2 day shipping selected but estimated delivery is Thursday or Friday. That's 4 days not 2 days and yet it charged extra. Disappointing.

2026年3月15日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We appreciate you bringing this to our attention. We hope all concerns was understood after speaking to one of our friendly Supervisors. Thank you for taking the time to write us; if you need more help regarding the artwork and or shipping, please contact our friendly Customer Service team. Have a great day.

5つ星のうち4の評価

The file uploading was challenging

The file uploading was challenging. Was not sure if I got that correct.

2026年3月14日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We appreciate your feedback and regret the uploading difficulties. We'll review the process to make it more user-friendly for everyone.

5つ星のうち1の評価

Cannot Change Font Type

I was unable to change the font type through out the process, so I had to use the automated choice of "Arial" and I didn't care for that. Please consider making the option changable. It is presented as if you can change it , but the drop box never comes down to choose different options.

2026年3月14日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Jordan, we apologize for this issue. Our Supervisor team tried to call you to discuss further and were unable to get a hold of you. Please contact our friendly Customer Service team and ask for a Supervisor. We would be happy to help. Thank you.

5つ星のうち4の評価

Good price.


Good price.

2026年3月13日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Roy, we appreciate your feedback and for choosing us for your printing needs. Have a nice day.

5つ星のうち5の評価

I love love love their prices

I love love love their prices. I usually print 5K postcards and 5K business cards several times a year. Got Print has the lowest prices in the industry. Dr. Arthur George Scott

2026年3月12日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Art, we're happy to hear that you love our prices. It's great to know that we offer the lowest prices for your postcard and business card needs. Thank you for your positive feedback.

5つ星のうち5の評価

I got free shipping

I got free shipping. I also had my last order design saved so it was easy to just choose that one however that last one I ordered didn't have the discounted shipping so I had to redesign it to get free shipping. I wish the discount would automatically be applied to the last order when I tried to order it this time. I don't know why I had to redesign it to get the free shipping. I'm happy I got free shipping in the end though.

2026年3月10日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We appreciate you sharing your experience. We're happy to hear that you got free shipping and could easily reorder using your saved design. We'll look into why the discount wasn't automatically applied to your previous order and how we can improve this process in the future. Thanks again for your feedback!

5つ星のうち5の評価

GotPrint.com great price and quality

GotPrint.com has a very easy online ordering tool. They provide templates for all of their products and you can see your proofs before they go to print. The quality of the printed items is great and the prices are fantastic.

2026年3月7日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that our online ordering tool was easy to use and that you were able to see proofs before printing. We're glad you enjoyed the quality of our printed items and our prices. Thanks for your positive feedback!

5つ星のうち5の評価

this was an amazing experience fast and…

this was an amazing experience fast and affordable. cant wait to receive my business cards.

2026年3月8日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that you had an amazing experience with our fast and affordable service. We appreciate your feedback and hope you love your cards!

5つ星のうち5の評価

Fast service

Fast service. Always delivers a great product.

2026年3月4日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're glad you enjoyed your experience with us! Thank you for your positive feedback; we appreciate it very much.

5つ星のうち2の評価

This was my first time ordering with…

This was my first time ordering with Gotprint.com, it was highly recommended to me by a friend. The website was clean and organized, which I liked. However the website kept asking me for a code, which was a little frustrating. While fitting my design to the safe parameters, the process was a more manual then I would have liked, even hitting the button of fit to scale my design went way off and I had to manually adjust the design to fit correctly. Also because it was my first time ordering with this company I was trying to use the coupon code of " NEWNEW26" upon check out it stated my order didn't qualify with no explanation as to why. When I contacted the customer service, they told me to place the order and then they would ask their manager to give me a credit, but the credit was not guaranteed it was up to the discretion of the manager. Of Course, this being the first time working with GotPrint.com I was not comfortable with that option. I ended up figuring out another way to get a good discount working around the "NEWNEW26" coupon. I am a big Stickler for great customer service regardless of the industry and the customer service person I spoke to almost made me take my business elsewhere. The lady was pressuring and did not ease me worry to just blindly trust her. It was starting to feel scammy. I called my friend and they insured me your website was a legitimate one. So i started looking for a better way to get my discount and check out with out customer service. I am very tech savvy so that part was not difficult but another person might not find a solution to this problem.

2026年3月3日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Karina, we appreciate you sharing your first-time experience. We regret the coupon code and design scaling caused frustration. After reviewing your account, we was able to see why the code was invalid. We would like to help and further discuss with you. Our Supervisor tried calling you, but was not able to reach you. When you are free, please contact our friendly Customer Service team. Thank you for your feedback.

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