GotPrint レビュー 8,838

TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Overall, the best quality best prices best customer service. I've used got print for many projects and they beat the competitors every time. Absolutely amazing. I own a music business and a publishing... もっと見る

企業が回答しました

5つ星のうち3の評価

The customer should be able to replace an image from the "upload landing" page. Unable to edit image without starting over each time. This is too time consuming, especially since the site moves so s... もっと見る

企業が回答しました

5つ星のうち4の評価

Good interface and the ordering process was relatively easy, except for having to refresh in order to upload files ... Took me a minute or two to figure that one out. I'm on an AirBook, FYI

企業が回答しました

5つ星のうち5の評価

We have been using GP for many years now. Above all the ease of the ordering process is amazing. And if you ever run into any issues their customer service service reps are superb! Keep up the great w... もっと見る

企業が回答しました

企業情報

  1. デジタル プリント サービス
  2. メディア会社

当該企業による記述

Awesome Prices, Always - Since we started in 2001 as a small, family-run print shop, our main goal has been simple: to give you fast, easy, and super economical service without ever sacrificing quality. Because we're 100% family-owned, we don't have outside investors to report to—we just report to you! That means we keep our prices low by running efficient, modern facilities, passing all the savings right back to you. We live by our 'low price promise' and insist on industry-leading quality. We're so sure you'll love what you get that we back it up with a 100% satisfaction guarantee for first-time customers. That's our promise that you'll get great prints every time! Whether you're a small business owner or just printing for fun, we're here to help you shine! With production facilities across the U.S. (in California, Texas, and Kentucky), we've got the reach to deliver responsive, quality service to customers everywhere.

100% Satisfaction Guarantee

First-time Customer? No Problem!

100% Satisfaction Guarantee for first time customers. We take every effort to alleviate your worries so you can focus on marketing your materials. If any issue should arise, please submit an "Order Issue" ticket through your order page. Please provide as much detail as possible, and one of our representatives will respond within 1-2 business days for assistance. You can also reach us at info@gotprint.com for assistance.

連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

8838件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I’m extremely disappointed with this…

I’m extremely disappointed with this company’s shipping practices. I was charged $17.78 for “economy” shipping on a very small package of labels, assuming it would at least be handled professionally. Instead of using UPS (which they used on my first order without issue), they switched to USPS — and the package was sent without a return address. My customer has a Restaurant business and they don't have a mailbox there. Postal service from what I now understand only delivers to their PO box.

As a result, the shipment has been looping between facilities for days actually since February 20th and is now effectively lost in transit.

It didn't matter I try to talk to a manager, at one point they said a supervisor was going to call me and never did.

This was an order for my customer, and their shipping mistake reflects directly on my business. Charging nearly $18 for economy shipping and then failing to include basic shipping information is unacceptable and careless.

I cannot recommend a company that cuts corners on fulfillment while still charging premium shipping rates.

2026年3月3日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Yudelka, we apologize for the inconvenience with the delay in transit. We have further reviewed and the package is lost per USPS. We have started a FREE reprint and have upgraded the shipping method to Standard (Ground) on us. We appreciate you taking the time to speak to one of our Supervisors. If you should need more details on the Reprint, do not hesitate contacting our friendly Customer Service team. Thank you for support and patience. Have a wonderful day.

5つ星のうち5の評価

The Best Printing Company!

Love GotPrint, they're the best quality, customer service, and pricing around! Our brand prints a lot, and we always trust GotPrint!

2026年3月2日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that you consistently have a great experience with our quality, service, and prices. We appreciate you trusting us with your brand's printing needs!

5つ星のうち3の評価

The platform is not user friendly.

The platform is not user friendly.

2026年3月1日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Linda, we appreciate your feedback, we tried calling you to provide help with our Online Design Tool. If you should still need assistance, please contact our friendly Customer Service team is ready to help! Thank you for your support, have a great day.

5つ星のうち5の評価

Very easy to quickly find what I need

Very easy to quickly find what I need, be it poster, postcard, or other. Very easy and intuitive interface to select feautres and size,a nd upload images.

2026年2月27日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Christopher, we're happy to hear that you find it easy to locate what you need! We appreciate your feedback regarding the intuitive interface for selecting features and uploading images.

5つ星のうち3の評価

Decent customer service in the end

I would have given 5 stars had they got my order to me. They DID refund after wanting to give me store credit. This was my first order, and if they couldn't execute it properly I wasn't risking placing another for the same thing to happen. They said the order was lost, but it never moved from the preshipment status. From a customer perspective, it never left their facility. The deception on this by passing the buck to the shipper and trying to force me into store credit is why they got 3 stars.

2026年2月27日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Brandon, we apologize for your Business Cards being lost during transit. We have stopped the FREE Reprint and have issued a Refund per your request. If you need more details or help, please contact our friendly Customer Service team as we are happy to assist. Thank you.

5つ星のうち4の評価

Your chat recommended I call

Your chat recommended I call. The person who helped me was courteous and competent.

2026年2月26日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that our team member was courteous and competent. Thank you for sharing your positive experience with us!

5つ星のうち5の評価

So far so good

So far so good. Can't wait to see the final product.

2026年2月25日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that you're having a good experience so far. We appreciate your feedback and hope you love the final result!

5つ星のうち5の評価

Fast

Fast, easy and cheap

2026年2月24日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Abigail, we're happy you found our service fast, easy, and cheap. Thank you for your positive feedback; it means a lot to us.

5つ星のうち5の評価

easy to navigate

2026年2月23日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Angie, we are pleased to hear you found our Websites platform easy to navigate. Thank you for the great feedback, have a wonderful day.

5つ星のうち5の評価

Informative and Easy

I appreciate how informative your site is about the different types of paper, how easy it was to upload my print file, and how clear all the specs for doing so were! Assuming my prints turn out well, this is an excellent printing service for a great price!

2026年2月22日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that our site's information on paper types and the clarity of our upload process were helpful! We appreciate your positive feedback and hope you are delighted with your prints. Thanks!

5つ星のうち1の評価

took me 2 phucking hours

took me 2 phucking hours. I used YOUR template and everything was too small, so I had to restart.

2026年2月19日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Daniel, we apologize for this issue. Our Supervisor team tried to call you to discuss further and were unable to get a hold of you. Please contact our friendly Customer Service team and ask for a Supervisor. We would be happy to help. Thank you.

5つ星のうち1の評価

Order Local

I have been ordering from Got Print for years and am done. Have had issues with the colors. Now it's shipping. Ordered 250 business cards on 2-2-26. Should arrive by 2-26-26. 24 days? People, shop local like Office Max. You won't have to wait 3 weeks for your order.

2026年2月2日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Marie, we appreciate your feedback and are sorry to hear about the issues you've experienced with shipping times. Economy Ship method is a more cost efficient option, however it does have the longest transit time 7-14 business days. We greatly, appreciate you speaking to a Supervisor to further discuss your concerns. Have a wonderful, thank you.

5つ星のうち5の評価

Easy breezy

Easy breezy! And the best prices I've found.

2026年2月17日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that you found our service easy and our prices the best! Thank you for your positive feedback; it means a lot to us.

5つ星のうち5の評価

I've been using gotprint for many…

I've been using gotprint for many years, and their products are always great quality at value pricing. The website is easy to use, reorders are a snap, and I usually receive my orders earlier than expected.

2026年2月17日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Gina, we're happy to hear that you've consistently had a great experience with our products and services over the years! It's great to know that our website is easy to use and reordering is simple for you. Thanks for your positive feedback.

5つ星のうち3の評価

I didn't like how you could only use…

I didn't like how you could only use the corners to adjust the picture and not the middle and sides.. that is hard.

2026年2月16日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Gimo, we appreciate your feedback and regret the difficulty you experienced adjusting the picture. Our Customer Service team is available during regular business hours if you ever need any assistance; as we would be happy to help. Thank you, have a great day.

5つ星のうち1の評価

Absolutely ridiculous and crazy shipping costs!

Absolutely ridiculous and crazy shipping costs. Been a customer for over 10 years. Added to the cart 20 signs only to be charged DOUBLE the amount of the signs just for shipping. Unacceptable. Any company would put the signs weight together as one order in a bundle to figure out real shipping. Instead, they wanted to charge each individual separate shipping costs. The person who said he was a "supervisor" did not even move his finger to figure out or "try" to find out if they would be able to do that. More like how quickly could he spew out his limited canned knowledge and get off the phone back to scrolling on his mobile or whatever he was doing; sure wasn't to be "bothered" by a customer of over 10 years, lol. We simply had to go with another full color printing vendor who actually took the order as an important order and work with us, not just spout out canned responses. I "might" consider Got Print next order. I might not.

2026年2月20日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Fox, we appreciate your feedback and would like to further discuss with you. Unfortunately, we were not able to locate your account. When you are free, please contact our friendly Customer Service team to see how we may help. Thank you.

5つ星のうち5の評価

Love it!!

Love it!!! Easy and low prices

2026年2月16日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Alex, we're happy to hear that you find our service easy to use and appreciate our low prices. Thank you for your positive feedback!

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