GotPrint レビュー 8,838

TrustScore 5段階評価の4

4.1

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5つ星のうち5の評価

Overall, the best quality best prices best customer service. I've used got print for many projects and they beat the competitors every time. Absolutely amazing. I own a music business and a publishing... もっと見る

企業が回答しました

5つ星のうち3の評価

The customer should be able to replace an image from the "upload landing" page. Unable to edit image without starting over each time. This is too time consuming, especially since the site moves so s... もっと見る

企業が回答しました

5つ星のうち4の評価

Good interface and the ordering process was relatively easy, except for having to refresh in order to upload files ... Took me a minute or two to figure that one out. I'm on an AirBook, FYI

企業が回答しました

5つ星のうち5の評価

We have been using GP for many years now. Above all the ease of the ordering process is amazing. And if you ever run into any issues their customer service service reps are superb! Keep up the great w... もっと見る

企業が回答しました

企業情報

  1. デジタル プリント サービス
  2. メディア会社

当該企業による記述

Awesome Prices, Always - Since we started in 2001 as a small, family-run print shop, our main goal has been simple: to give you fast, easy, and super economical service without ever sacrificing quality. Because we're 100% family-owned, we don't have outside investors to report to—we just report to you! That means we keep our prices low by running efficient, modern facilities, passing all the savings right back to you. We live by our 'low price promise' and insist on industry-leading quality. We're so sure you'll love what you get that we back it up with a 100% satisfaction guarantee for first-time customers. That's our promise that you'll get great prints every time! Whether you're a small business owner or just printing for fun, we're here to help you shine! With production facilities across the U.S. (in California, Texas, and Kentucky), we've got the reach to deliver responsive, quality service to customers everywhere.

100% Satisfaction Guarantee

First-time Customer? No Problem!

100% Satisfaction Guarantee for first time customers. We take every effort to alleviate your worries so you can focus on marketing your materials. If any issue should arise, please submit an "Order Issue" ticket through your order page. Please provide as much detail as possible, and one of our representatives will respond within 1-2 business days for assistance. You can also reach us at info@gotprint.com for assistance.

連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

8838件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち4の評価

easy to use program

2025年12月22日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're glad our program is easy for you to use; we appreciate you taking the time to leave us feedback.

5つ星のうち5の評価

This company has provided excellent…

This company has provided excellent product and reliable delivery ever time I have ordered from them over the past three years.

2025年12月22日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that you've consistently received excellent products and reliable delivery from us over the past three years. Thank you for your positive feedback!

5つ星のうち3の評価

The design software is antiquated

The website was mostly okay. It was a bit slow to update, when moving a proof for a business card to the cart, it took several minutes to do so. At first, I thought it had not sent my order to the cart and did the entire process to resend it. Then I had two orders in my cart!

Additionally, your design software is miles behind other sites. The editing had no snap or line up features, the eye dropper tool for color picking straight up did not work, the templates could not be modified due to the previous two concerns and other "little" things, and your choice of "shapes" and "images" is abysmally small.

I came here from the recommendation of a friend, who said that the print quality is quite good for the pricing. I really hope so since I had to design my product on separate software and upload it to the website.

2025年12月21日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We appreciate your feedback and are sorry the website was slow when adding your business card proof to the cart. We're also sorry our design software didn't meet your expectations. We'll review your comments about the editing tools, color picker, templates, shapes, and images. We're glad to hear the print quality was recommended and hope you're satisfied with the final product. Thank you.

5つ星のうち5の評価

Was really easy to do

Was really easy to do

2025年12月19日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Jennifer, we're so glad to hear that you found it easy to use. Thank you for your positive feedback; we appreciate it!

5つ星のうち2の評価

Smudges and Blothes

The inner side of the holiday cards had smudges on ALL of them. It's where I would write my name/signature. It looked soooo dirty. The front/cover also had blotches on 18 cards. I cannot use them and mail them to our clients; it's so unprofessional and unappreciative. I cannot believe they allowed the cards to pass the quality check. The whole thing ended up in the bin after GotPrint agreed to refund me for the holiday cards instead of re-printing them or store credit. I'm too disappointed with their service. Why would I bother using their service again?

I ordered three different cards; the other two sets had some quality issues as well (blotches), but since the quantity is small, I didn't bother to raise an issue with them. I still can't believe it passed their quality check. My order got sent to 2 printing locations: CA and TX.

The cards were printed by the CA location, while the envelopes were printed by the TX location.

The envelopes didn't have smudges or blotches, but the color looks a bit dull. I'm comparing the color based on the labeled envelope that I already have.

Overall, the print quality for the price is what it is. I have used other printing vendors (local), and for slightly more, I would rather spend my money with them.

The only reason I used GotPrint is that my designer recommended their service. I was just being respectful to my designer. She doesn't know I had asked a different vendor to reprint all 3 sets after experiencing a quality issue. I had to ask for a rush job since I needed the holiday cards ASAP.

I received the reprint from my usual vendor, and they didn't charge me for rush service. What a difference! No blotches, no smudges, and the color looks vibrant. All 3 cards and their envelopes look great!!!

2025年12月5日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Crystal, sorry to hear your most recent order did not meet your expectations. It appears we have processed a refund for you on the 8th of December. If any questions come up feel free to contact our Customer Service team. Thank you.

5つ星のうち5の評価

good quality

good quality. and kindly customer service. i

2025年12月17日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that you found our quality good. We appreciate your kind words about our customer service. Thank you!

5つ星のうち5の評価

Another great product from GOtPrint

Another great product from GOtPrint. This time: 1000 mini-menus. We didn't;t use them as menus, we used them to create a political info piece. Lots of color and art, everything done perfectly, Plus fair price and excellent turnaround time despite it being a holiday period. Thanks!

2025年12月1日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that our mini-menus worked so well for your political info piece. We appreciate your recognition of our quality, fair pricing, and quick turnaround, even during the holidays. Thanks for your positive feedback!

5つ星のうち5の評価

Outstanding quality print

Outstanding quality print! Could not be happier with this purchase! I made a custom image for my son for Christmas and i was pretty amazed at how great the Image quality is. Highly recommend

2025年12月12日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that the custom image for your son exceeded your expectations! It's great to know that you were amazed by the print quality, and we appreciate your recommendation. Thanks for your positive feedback!

5つ星のうち5の評価

GOTPRINT has been my go to source for…

GOTPRINT has been my go to source for business cards for years! They've neve let me down and their online design tool is easy to use.

2025年12月9日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that our business cards have consistently met your needs over the years! We're also glad you find our online design tool easy to use. Thanks for your positive feedback!

5つ星のうち1の評価

What a screwed up way to do ecommerce

What a screwed up way to do ecommerce. Christmas gifts impacted. 1 email lost in spam caused me to not be able to get gifts I was planning to give my team despite having paid $123 for shipping 30 coffee cups. Abysmal. They were UNWILLING to expedite production and UNWILLING to expedite shipping What a freaking awful way to do business. Apparently you have to assume the first time you order with them they will hold up the order until you call on the phone. That is the stupidest way to do ecommerce I have ever seen.

2025年12月8日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi MJM, we apologize for the confusion with your Mug order. We appreciate you taking the time to speak to our friendly Customer Service. GotPrint still wants to help as discussed; feel free to contact us, when you are ready. We value your business and feedback, thank you.

5つ星のうち1の評価

Price quoted in listing will change when you check out for no reason

Price changed and went up $100 while uploading when I made NO changes on the customers arts or options on quality. I was getting folders and was on a while making sure I got the folder/bleed/margins right. The entire time all my options where quoted at $515. So I get approval from my client via text. Let me add before I continue I actually have physical proof of this totally coincidentally - because when I uploaded the artwork there was a red caution/error on the uploaded file, I clicked on it it said it should be CMYK.

So I opened the file info on the file and it showed it was indeed already CMYK so I took a screenshot of my screen so I had proof I sent it in CMYK, and you can see my entire order next to the file info - AT $515 (before shipping), so I go to check out and the site goes blank and shows nothing in cart, I do it again EXACTLY the same options and now its $615! What a scam-ish technique! I was trying to get a new supplier (I use folders.com usually) and what a waste of time this was. At first I thought I could save $125 but now not worth it, especially with this kind of unethical 'bait & switch' they are using.

Plus now I cant text the client and say it's $100 more than my quote a few minutes ago, they would think I'm ripping them off and its unprofessional. This has NEVER happen to me with Folders.com or even with VistaPrint. BEWARE.

2025年12月6日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Marie, sorry to hear about your most recent experience with us. Feel free to contact us and we'll be happy to see what we can do help you save money on your order. Thank you.

5つ星のうち5の評価

I am accustomed to Photoshop so the…

I am accustomed to Photoshop so the process in formatting the front and back of the bookmarks was very frustrating. You can't see what you're doing as you do it. There's a lot of trial and error required. Otherwise, the site was very friendly and easy to use.

2025年12月3日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We appreciate you sharing your experience. We're glad the site was user-friendly. Thanks for your feedback, have a great day.

5つ星のうち2の評価

Your system is not very user friendly

Your system is not very user friendly. I made a 4X6 image and it would not except it. kept saying it didnt go to the edge which is a bunch of crap. Then fixing it was a pain in the ass. My wife tried to make this order and could not do it so I had to take time out of my life to do the job she was supposed to do. I would work on making this more user friendly.

2025年12月2日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Patrick, we apologize for this issue. Our Supervisor team tried to call you to discuss further and were unable to get a hold of you. Please contact our friendly Customer Service team and ask for a Supervisor. We would be happy to help. Thank you.

5つ星のうち1の評価

I am severely disappointed in this…

I am severely disappointed in this company but not surprised. I used them earlier this year and I liked their quality. This cyber Monday , they have a 20% off sale only to find out that its not really a 20% off sale, they simply tack on the percentage lost in their shipping and handling. When I spoke to customer service, they tried to gaslight me into saying that they always charge for shipping when that isn't true and I have receipts. Be aware that this is just another profits or over people corporation. You want receipts, I have them, you can hit me up my name isn't common. You can put one and two together.

2025年12月1日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Amliv, we apologize for this issue. Our Supervisor team tried to call you to discuss further and were unable to get a hold of you. Please contact our friendly Customer Service team and ask for a Supervisor. We would be happy to help. Thank you.

5つ星のうち5の評価

I will place an order again!!

I've been a long-time customer (since 2 businesses ago), and I kept coming back because I like the print quality of my orders.

2025年11月29日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We appreciate your long-time patronage and are so happy to hear that you've consistently liked the print quality of your orders over the years. Thank you!

5つ星のうち5の評価

Order Christmas Cards Here!

I discovered this company a couple years ago for printing Christmas cards at such an affordable price. I just make my own design and then upload it and order the 5x7 postcards! I love that I don't have to worry about who I can and can't send a card to because of price. They are so reasonable and have great customer service too.

2025年11月26日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Charity, we're happy to hear that you've been enjoying our affordable Christmas cards for a couple of years. It's great to know you appreciate the ability to create your own designs and order postcards without worrying about the cost. We appreciate your kind words about our customer service.

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