I recently ordered two of the modular metal raised beds. They were delivered within a few days, but unfortunately one of the parcels had been mishandled in transit causing damage to the contents.... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... もっと見る
企業が回答しました
We are a garden design and construction business based near Tunbridge Wells and have spent thousands of pounds in the last few years with Harrod. Unfortunately this time, on a critically important pro... もっと見る
企業が回答しました
I ordered two raised beds recently. The quality is superb and they are very sturdy; they look good too! Unfortunately, the corner fittings and instructions for one of these did not arrive with the p... もっと見る
企業情報
Harrod Horticultural について
当該企業による記述
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
連絡先
Pinbush Road, NR33 7NL, Lowestoft, 英国
- 0333 400 6400
- webteam@harrod.uk.com
- www.harrodhorticultural.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 66%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
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Great service as usual
Great service as usual. Quick delivery and Packaged well. Southwold plant supports great. Very sturdy and look great

Harrod Horticultural からの回答
Missed delivery but good customer service
Have purchased from Harrod horticulture many times and not had any problems. Always liked the quality of their products. This time the order was delayed and then when the delivery did arrive one package was missing and another damaged. The delivery driver from Dx was not helpful and said it was my problem to sort out. I was very unhappy as the order was not cheap. Happily Harrod dealt with the complaint promptly this morning and spoke to courier. The missing parcel turned up this afternoon. A bad customer experience turned around to a positive one by good customer service from Amanda and the customer service manager. Will happily order from them again now.

Harrod Horticultural からの回答

Harrod Horticultural からの回答
Very informative about good products…
Very informative about good products delivered promptly.

Harrod Horticultural からの回答
Garden netting
I received the garden nets I ordered, they are great quality I've had them before, they last years.

Harrod Horticultural からの回答
I was keep informed regarding the…
I was keep informed regarding the delivery timings and the courier was very helpful.

Harrod Horticultural からの回答
Delivered as expected
Delivered as expected. Very pleased with Raised Beds, very easy to set up with full instructions. Will order repeat later.

Harrod Horticultural からの回答
‘Y’ support stakes
Prompt answering on phone. Friendly, knowledgable agent. Fast delivery, well packed goods. Been ordering various sizes of ‘y’ support stakes for years. Bit disappointed the useful short 1 foot ones no longer available.

Harrod Horticultural からの回答
A very helpful Company.
I phoned as wasn't sure about a cover for blueberries and was told what the sizes for the covers were. I could then order the right size. Thank you so much for your help.

Harrod Horticultural からの回答
It was a gift that arrived on time and…
It was a gift that arrived on time and made my daughter very happy! Thank you

Harrod Horticultural からの回答
1.80 m2 raised veg bed in wood
Bought 1.80 m2 raised veg bed in wood. Lovely wood. Easy construction. Looks great.

Harrod Horticultural からの回答
Had exactly what I wanted (garden…
Had exactly what I wanted (garden fleece on a roll)
right price, arrived as promised,already protected my
potato crop.

Harrod Horticultural からの回答
The cover for my raised bed …
The cover for my raised bed is working well. Total cover if frost is forecast, and protection from birds and slugs all the time.

Harrod Horticultural からの回答
Excellent products - built to last
Excellent product, but lack of delivery notification was an issue - for such large and expensive items, some tracking and notifications would assist customers.

Harrod Horticultural からの回答
Sound product and understandable instructions
Good product delivered on time.The espalier frame is robust and easy to erect.

Harrod Horticultural からの回答
Excellent service, useful product
Very efficient speedy service and products I purchased (popadome crop protection tunnels) generally well designed and functional. However, end hoops of tunnel tend to fall inwards. I have added a guy rope each end to try to rectify this, but maybe something for designers to reconsider.

Harrod Horticultural からの回答
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