Heirloom Fair Legal  レビュー 

260
•
TrustScore 5段階評価の2.5

2.7

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I called once. within 30 seconds I was rudely interrupted by an ignorant call, handler. She then did this again. And again. Of course, no manager available. I would rather get Dave down the pub to... もっと見る

企業が回答しました

5つ星のうち2の評価

Never signed up to them as i have never had a car on finance before. And then to make it even worse i get an email from them saying i have 14 days to cancel so i reply to there email mypcpclai... もっと見る

企業が回答しました

5つ星のうち1の評価

Avoid these time wasters. Harras you via emai to fill in the questionnaire they sent after a phone call saying they can deal with the claim. Then after all information sent ,they responded with, we c... もっと見る

5つ星のうち5の評価

Christine is one of the top solicitors when it comes to GDPR claims. Christine is truly professional, knowledgeable and has the skills to get a good outcome. Christine sends regular updates without th... もっと見る

企業が回答しました

企業情報

  1. 法律サービス

当該企業による記述

Fairness isn't just in our name -it's the reason we exist. We're here to equip you with the support and tools to pursue fairness and justice across areas of financial law, including motor finance mis-selling, irresponsible lending, and bank fraud.


連絡先

2.7

期待以下

TrustScore 5段階評価の2.5

260件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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ネガティブなレビューの 86%に回答しています

通常2週間以内に回答

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2.7

すべてのレビュー

(260)

過去12か月のレビュー数: 19件

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5つ星のうち5の評価

I went through Hayes Connor for a data…

I went through Hayes Connor for a data breach and they have been brilliant from start to finish, communicated with me every step of the way, and got me compensation within a very short time frame, I’m really happy with the service and would like to personally thanks Liam who dealt with my case
Many thanks

2023年1月12日
5つ星のうち5の評価

Ben was fantastic from the start

Ben was fantastic from the start, I was kept very up to date with progress and given good advice in a complex case, which had a positive outcome

2023年1月4日
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Hi Craig, thank you for the review. Ben worked hard on the case and we are delighted with the positive outcome.

5つ星のうち5の評価

Richard was in charge of my claim

Richard was in charge of my claim, he kept me updated throughout the whole process. Very happy with the companies service. Highly recommend.

2022年12月1日
自発的なレビュー
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Hi Charlotte, thank you for the positive review, it is very much appreciated.

5つ星のうち5の評価

Stevie-Louise’s data breach case -

Ryan looked after my case. Throughout the process he kept me in the loop, he was informative, knowledgable, honest and very efficient. Would highly recommend Hayes connor.
The advice and guidance was extremely professional and useful and as a result, Ryan was able to have my claim settled out of court. Very impressed with the service received throughout, thank you Ryan.

2022年11月30日
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Ryan was delighted to read this review - as we all were. Thank you very much for taking the time to share your thoughts.

5つ星のうち5の評価

Thoroughly recommned Benjamin Brown

I can thoroughly recommend Benjamin Brown who represented us for a data breach matter.
Benjamin is very hardworking and efficient. He provided clear and simple advice. He was very timely with his email responses, happy to answer any queries and achieved the outcome I had wanted.

2022年11月25日
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Thank you for taking the time to leave a review. It is fantastic to hear how happy you were with the service provided by Ben.

5つ星のうち5の評価

Excellent communication and updates at…

Excellent communication and updates at all levels of the claim. Very reassuring and ensuring that they did all they could to save us having to do anything other than the bare minimum.

Had the clients interests at the forefront at all stages of the claim.

2022年10月31日
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Thank you for taking the time to post this review. We are all delighted that you were happy with the service that we provided to you.

5つ星のうち5の評価

Really helpful

Unfortunately I didnt get any compensation because the defendant had an excuse i am sad that Ben and his team couldn’t help me but he told me what to do next and I will see this through i could not have got this far without him i will not give up

2022年9月27日
自発的なレビュー
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Unfortunately it is not always possible to secure compensation for our clients but we don't stop until every possible solution has been considered. Thank you for your review and hopefully we will be successful if you ever need our services again. Best wishes. Jon

5つ星のうち5の評価

Best Data Breach Solicitors in the UK

My solicitor James was extremely supportive and patient with me through the 3 year process. I was still a student during the time I made the claim and had no idea where to start and what to do but James guided me throughout the whole process which made things a lot easier and smooth running.

2022年9月28日
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

James provides an amazing services to his clients and delivers some fantastic outcomes. It's wonderful to see this recognised on Trustpilot. Thank you so much for your review.

5つ星のうち5の評価

School posted pictures of children onto social media without parental consent

Hayes Connor helped us get damages when our Childrens Primary school breached the data protection rights of our children. James Kelliher managed our case and was friendly, informative and driven in getting us the result we deserved. I would not hesitate in recommending James and his team at Hayes Connor.

2022年8月31日
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Hi Neil. Thank you for your review. It's great to hear that you were happy with the service that James provided to you and your family and that you would recommend us to other people.

5つ星のうち5の評価

Excellent service

I chose Hayes Connor to handle a data protection issue. I had trawled through countless websites checking reviews, terms and conditions before settling on Hayes Connor. The service was excellent from start to finish. The process was seamless, efficient, transparent and easy to set up and follow. Ryan Adamson dealt with the file and his care, attention to detail and his ability to explain issues clearly were both refreshing and exemplary. I would have no hesitation in recommending Hayes Connor and particularly Ryan and his team and take this opportunity to thank them for achieving a successful outcome.

2022年9月14日
自発的なレビュー
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Hi there. Thank you so much for providing such a positive review of the work that Ryan and the team have done for you. We are all delighted that Ryan was able to deliver such a successful outcome for you.

5つ星のうち5の評価

Very good company

Very good company , ben brown delt with my case , kepted me informed at all times and I received more than I expected, thanks

2022年9月12日
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Ben and all of the team provide a great service to our clients and its fantastic when they get the recognition. Thank you very much.

5つ星のうち5の評価

Effortless and extremely helpful at…

Effortless and extremely helpful at every single step from the beginning to the completion. Highly recommended A+++

2022年9月1日
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Fantastic feedback - thank you so much for taking the time to provide this review.

5つ星のうち3の評価

I contacted Hayes solicitors on 17th…

I contacted Hayes solicitors on 17th March. Today is 23rd Aug and- apart from e-mail enquiries- I still was not told if they take on my case.
Well, I contacted Cel solicitors on the 4th August and guess what, my claim is already drafted. If you believe you are right, you just need to find the right solicitor for you who sees things the same way and who actually represents you. Something was off with Hayes, K. said there was no proof when in reality it was poking her in the eyes.
Reply to Jon Else: thank you for your reply and wanting to understand a bit more, however from my point of view spending time on this would be counterproductive.If I were the boss or the co-founder I would keep a tighter leash so to speak on my employees and monitor their e-mails, check the timeframes they take to reply to customers...

2022年8月23日
自発的なレビュー
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Thank you for your feedback. If you would like to contact me, Jon Else, I would be interested to understand more about the circumstances that you have described and to see what we could better in the future. Kind regards.

5つ星のうち1の評価

Absolutely hopeless with Edit update at the end.

Absolutely hopeless. How they have so many good reviews is baffling to say the least. So a year and a half a go I made a data breach claim against divide buy as they emailed me telling me my details had been stolen. So they admitted this happened, straight cut case right ? Ha ! Yeah so after a year and a half this still isn't even in court !!! They emailed me 7 weeks a go and said they was now taking on more clients foe the case against dived buy 😡 I was Absolutely furious, what the hell took these people so bloody long to claim, now myself and the others that have sat waiting all this time, now have to wait even longer just so they can get more clients i.e more money 😡. Just when I thought it couldn't get any worse, 3 weeks later I got yet another email telling me their STILL taking on more clients. There isn't a word in the entire English language to express how furious I was to read this !!!! Clear cut case and after all this time still nothing !!! Absolutely useless ! Ever since my data was stolen I have been constantly harassed with fraudulent emails, texts and phone calls ! At one stage I was getting on average 7 calls a day from a random London number, when I blocked it they just called from a slightly different number next time. I've now not heard any more for another month now since the the last email ! Moral of this is if you want a case resolved in a reasonable time go elsewhere !!!

Edit: it's now 28/8/2024 nearly 4 years since I made a data breach claim against dived buy and would you ever believe, it's still not resolved 🤬🤬🤬 useless. I haven't had an update for months now, it's actually ridiculous. Avoid at all cost folks.

Edit 15/9/24 after all this time Hayes have emailed me informing me Divide Buy have went into liquidation 🤬🤬🤬 what a f**king shambles. 4 years down the pan. If Hayes got their finger out and actually done some work I could of got the compensation I and countless others deserved. Utter useless solicitors AVOID AT ALL COSTS IF YOU WANT RESULTS !!!!

2022年8月14日
自発的なレビュー
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Dear Lee

We are sorry that you are frustrated with the time that it is taking to resolve your claim. Whilst we have been bringing more clients on board who have also been impacted by this data breach, we have continued to make progress with the claim itself.

These large scale data breach claims are complicated and can take several years to bring to a successful conclusion.

We would appreciate the opportunity to discuss the claim in more detail with you and would be very grateful if you could contact us on 0151 363 5895 and ask to speak to our Legal Director, Richard Forrest.

Many thanks

Jon Else

5つ星のうち5の評価

Thank you Ben brown great solicitor…

Thank you Ben brown great solicitor very smart highly recommend

2022年8月3日
自発的なレビュー
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Thank you for taking the time to leave this feedback. It is appreciated by Ben and us all at Hayes Connor.

5つ星のうち5の評価

I found Hays Connor Solicitors to be a top quality professional service

I found Hays Connor Solicitors to be a very professional and friendly organisation. I received a top quality friendly service and was very pleased with the outcome. They maintain regular contact and provided helpful advice and updates.

2022年8月2日
Heirloom Fair Legal  ロゴ

Heirloom Fair Legal からの回答

Hi there. It's great to hear how happy you are our service. Thanks for your review.

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