Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... もっと見る
企業が回答しました
All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holi... もっと見る
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We have been booking our holidays at Hayes for years now and they are Amazing! ..staff are Amazing Excellent Customer Service x
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
5 Alloway Street, KA7 1SP, Ayr, 英国
- 01292840294
4.9
優良
576件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The colleague who assisted us was very…
The colleague who assisted us was very knowledgable and patient as this was the first time we have ever booked a holiday do had no idea what we were doing. Would certainly recommend to anyone thinking of booking a holiday.
2025年6月8日
Hays Travel - Ayr からの回答
Hi Stuart, Thanks so much for your kind feedback!......It is very Appreciated. Abbi :)
Louise
Louise, AKA Emma, was an excellent salesperson. Her personal knowledge of the cruise simply piqued my interest and little details she emparted added to my enthusiasm. Even knowing my cabin number in advance was a new experience! Louise even looked into getting details on my travelling from home to rosyth which was above and beyond. Many thanks
2025年6月8日
Hays Travel - Ayr からの回答
Thank you so much for your kind review...it is very much appreciated.
Kay was amazing
Kay was amazing , had so much patience , would definitely book with her again 😊
2025年6月4日
Hays Travel - Ayr からの回答
Thank you so much for your kind review...it is very much appreciated.
All staff within the ayr branch are…
All staff within the ayr branch are fantastic.
Very helpful.
2025年6月2日
Hays Travel - Ayr からの回答
Hi Harvey, thank you so much for your kind feedback it is appreciated :) Kay
Hays Travel - Ayr からの回答
Thanks for the lovely feedback. Abbi
Excellent Service
Nicola was great from start to finish & managed to find us a holiday that ticks all of our boxes. She made the booking process very easy & answered all of our questions. We will using Nicola again for future holidays.
2025年5月24日
Hays Travel - Ayr からの回答
Hi Lisa, thank you so much for your kind feedback it is appreciated :) Nicola x
Hays Travel - Ayr からの回答
Awe thanks for the lovely feedback cheers Nicola
Really simple and well communicated…
Really simple and well communicated exchange. Booked no problems and reasonably priced. No hassles
2025年5月9日
Hays Travel - Ayr からの回答
HI Kevin , thank you very much for your kind feedback, it's greatly appreciated, Louise
Great service
Britney was amazing, extremely helpful and knowledgeable and got us the best deal possible as we were at the end of our tether trawling through hundreds of holidays. Will definitely be back :)
2025年5月3日
Hays Travel - Ayr からの回答
Thank you so much for the lovely feedback. Britney
Hays Travel - Ayr からの回答
Thanks for your kind feedback Ryan , it's greatly appreciated, Louise
Really good service looked at multiple…
Really good service looked at multiple options for me and my family to ensure we got the best deal
2025年5月7日
Hays Travel - Ayr からの回答
Thank you very much for the kind review..very much appreciated.
Couldn't ask for a better travel agent
Couldn't ask for a better travel agent, we booked through Nicola who has been booking our family holidays for a long while now, she is always so cheery, helpful, informative and knows exactly what I'm looking for.
Thanks so much ❤️
2025年4月30日
Hays Travel - Ayr からの回答
Thank you very much for the kind review..very much appreciated.
Nicola the rep was so helpful and…
Nicola the rep was so helpful and patient and so easy to relate to.Nothing was too much trouble for her and we left feeling really happy with the holiday she found for us.I would definitely go to Hays in Ayr again and to Nicola obviously
2025年5月1日
Hays Travel - Ayr からの回答
Hi Alexandria, thank you for your kind comments :) Nicola xx
Nicola @Hays
Nicola has been booking our holiday for years , all the girls in Hays Ayr are brilliant, best travel agents around ❤️
2025年5月1日
Hays Travel - Ayr からの回答
Awe thank you muchly by fave customers luv yas Nicola
Hays Travel - Ayr からの回答
Hi Kimberley, thank you for your kind feedback :) Abbi
Hays Travel - Ayr からの回答
Thank you very much for your kind feedback , it's greatly appreciated, Nicola
Great staff with good advise.
2025年4月19日
Hays Travel - Ayr からの回答
Hi Beth, thank you for your lovely feedback :) Kay
Answered all our questigreat experienceons and tge…
Answered all our questions and the girls are always so welcoming and go above and beyond.
2025年4月17日
Hays Travel - Ayr からの回答
thank you very much for the lovely feedback. Abbi
Bril
Girl who assisted us was polite, friendly and very helpful. She followed up with useful information, I would definitely use this branch again.
2025年4月16日
Hays Travel - Ayr からの回答
Thank you so much for the lovely feedback. Britney
Staff very friendly and helpful in…
Staff very friendly and helpful in finding my preferred holiday. The whole experience was made easy by the professionalism of my agent.
2025年4月9日
Hays Travel - Ayr からの回答
Thanks so much for the lovely feedback. Abbi
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